ビッグアルマトイ湖は湖に直接乗り換えます。 ハイキング禁止

The trip was great. It was a bit chilly in the mountain where the Big Almaty Lake is. It’s an awesome turquoise color lake. Adam of Panda travel was our tour guide and he did well. He answered our queries well enough. We were lucky to have him as our tour guide.

This is a half-day tour that quickly tours Lake Almaty and the surrounding nature. It was the best tour to enjoy nature. By driving to the lake, you can arrive at Big Almaty Lake ahead of the hikers and enjoy nature leisurely with only the small group participating in the same tour. Pickup at 6 o'clock, disbanded around 11:30, so it was according to schedule. Rustam, the tour guide, was very wonderful and fluent in English. The guide was pleasant to watch, as they spoke to about 20-30% of the people participating in the tour alone, and also made appropriate remarks to the groups. The participants' nationalities were diverse, and I thoroughly enjoyed the overseas trip. When I participated, there were Russians, Malaysians, Chinese, Germans, Filipinos, Indians, and others.

Very nice trip. Luba arranged everything for us. She give us a lot of clear informations about almaty and the tour. She is very good tour leader

It was a relax tour. The tour guide mostly just organized group boarding and alighting from the bus. The itinerary originally included a visit to the hot springs, but the guide told us the hot springs were closed. As a result, everyone waited for one‑and‑a‑half hours at the visitor center before heading back to the city. It would have been better to return directly, since there was practically nothing at the visitor center.

It is worth the early morning start to avoid the crowds later and leaves you time to explore Almaty later in the day. While is advertised as no hiking there is some at the gorge. Our guide Luba was engaging and did a great job.

The drive to Big Almaty Lake included a transfer to another vehicle for the mountain road. The lake itself was absolutely beautiful and definitely worth visiting. Unfortunately, as we were about to leave, the road was temporarily closed because of rocks that had fallen from the mountain. While this was beyond anyone's control, better communication from the tour guide would have made the situation much easier to understand. Our next planned stop was Alma Arasan Gorge, but it was also closed. We waited for around 15 minutes without any explanation. Eventually, the tour guide simply asked everyone to return to the vehicle so we could head back to the city. One of my fellow travelers asked why the gorge was closed and what had happened, but the question was not answered. Throughout the tour, the guide seemed very tired and didn't provide much information about the destinations. Aside from asking if we knew a particular artist and playing music during the drive, there was very little commentary or history shared about the places we visited. While I understand that unexpected closures can happen, clear communication and keeping guests informed are an important part of the tour experience. Overall, Big Almaty Lake is a stunning destination, but I hope the tour company can improve the guide's communication and engagement, especially when unexpected situations arise.

had a wonderful experience with Luba! she was knowledgeable, encouraging & really cheery in general :) it was convenient getting to take the car to see Big Almaty Lake, but pretty tiring to see the waterfalls at Ayusai & Alma-Arasan Gorge. the slight hikes were worth it tho! i would recommend

Great tour of you have limited time and want to see the Big Almaty Lake and Alma-Arasan. Thank you:))

Our tour guide was super funny and informative. The lake was also beautiful. I highly recommend going with this tour company.

Abdukhamid aka Adam did an amazing job showing us all the places and explaining the history every spot. He was very attentive and helpful with all of us. I totally recommend doing this