I booked ATV tour with shared option. The guide was riding the whole way and I was on the back on a single sitted ATV. They tried to sell me the single rider option with an additional USD 35 which I didn't want. The guide (Daniel Flo) was riding very fast for no reasons and was going to very vlose to the ATV in front of us. There was no room for me to sit on the cushioned place, so I was on the metal part most of the time. Also, there was not any suitable options to hold on to something . It was scary.
During feedback session, I asked them to make sure they have two deated ATV for thise who choose shatef options.
Also, it feels like tbey try to sell stuff and ssk for tips a lot when they should be focusing on to provide the service people are paying for.
Management needs to working on it before any share rider gets hurt and take legal action against the. My lower back is hurting becsuse Daniel Flo put me in a single seated ATV with two people on it.
It was the worst experience I had during my stay in Cancun.
事業者からの返答
Thank you for sharing your detailed feedback. We’re truly sorry you felt unsafe and uncomfortable during the ATV experience, especially regarding the seating, speed and distance between vehicles. Guest safety is our highest priority, and we take your concerns very seriously. We’ll share your comments with our management and operations teams for immediate review. 🌿🐵
L
Laifun_C
September 11, 2026
Good excursion but need to book everything online .
We have ATV, zip line and cenotes activities but no horseback rides. ATV and zip line were fun and great. Except the cenotes was terrible. It’s on the same area but with artificial filled, shallow water. Filled up oil on the surface. I refused to swim there. Staff were very friendly but try to sell you everything even though you don’t really need it. Better pay cash. Credit cards ending up extra 10% charge. Don’t know why. We ended up finishing early but have to wait for the driver coming back cause he has another round pick up. We leave our hotel at 7:50 and back at 2:30pm good for half day excursions.
事業者からの返答
Thank you for sharing your detailed feedback. We’re glad you enjoyed the ATV and zipline and found our staff friendly. 🌿 We’re truly sorry the Cenote didn’t meet your expectations and that the sales, payment and transportation experiences affected your day. Your comments will be shared with our management team for review. 🐵
M
manumQ6047MJ
September 5, 2026
Best time of our lives
The absolute best experience ever I would 100% come back again my groups tour guide was Danny flow he made it so much fun with such high energy had the whole group interacting with each-other
事業者からの返答
Thank you so much for your incredible review! 🌿✨ We’re thrilled to hear you had the absolute best experience and that Danny Flow brought such amazing energy to the group! 🐵 We’ll be sure to share your kind words with him. We can’t wait to welcome you back for another unforgettable jungle adventure! 🌴🚀💦🐵
R
RAJ_S
September 4, 2026
Must try - highly recommend
⭐⭐⭐⭐⭐
We had an absolutely amazing experience at Mayan Jungle Rush! From start to finish, we had such a great time. The ATV ride was one of the highlights—it was so much fun riding through the jungle. The zip lines were exciting, the cenote was beautiful and refreshing, and the horseback riding was a wonderful addition to the experience.
The staff and guides were friendly, energetic, and attentive. They made sure everyone felt safe and comfortable throughout all the activities. Everything was well organized, and the experience offered a perfect mix of adventure, nature, and fun.
They also have a shop where you can purchase souvenirs and other items. The prices were a little on the expensive side, but honestly, that’s understandable considering you’re in the middle of the jungle. It’s also convenient to have everything available there, especially if you need something at the last minute.
**A few tips for anyone going:** Bring bug spray, wear shoes that you don’t mind getting dirty or wet, and bring regular sunglasses. You’ll definitely be spending time in the jungle, so come prepared!
Overall, we had an unforgettable day and would definitely recommend Mayan Jungle Rush to anyone visiting the Cancun or Puerto Morelos area. 🌴🏍️🐎💦
事業者からの返答
Thank you so much for your amazing 5-star review! 🌿✨ We’re thrilled you enjoyed the ATV, zip lines, horseback riding and beautiful Cenote. Your kind words about our team mean so much, and we truly appreciate the helpful tips you shared for future guests! 🐵 We hope to welcome you back soon! 🌴🚀💦🐵
C
Cristal_M
September 3, 2026
Dissapointed!! we have...
DISSAPOINTED!! We have been to different mayan jungles rush locations and this one was not it!! the cenote was the most upsetting we were looking forward to it and we were not happy..the share ride to the location was horrible. and we waited too long to get picked back up our activities were super rushed!
事業者からの返答
Thank you for sharing your honest feedback. We’re truly sorry this visit didn’t meet the experience you had at our other locations. We understand your disappointment with the Cenote, transportation and rushed activities. Your comments are very important and will be shared with our management team for review. 🌿🐵
K
Kiara_D
September 2, 2026
This experience was...
This experience was AMAZING !! The tour guide Roro was great. I’d definitely be prepared to get a little dirty if you’re doing ATV. Over all the experience was a 10/10
事業者からの返答
Thank you so much for your amazing 10/10 review! 🌿✨ We’re thrilled you had such a fantastic time and that Roro made your experience even more memorable! 🐵 We’ll be sure to share your kind words with him. We hope to welcome you back soon for another jungle adventure! 🌴🚀💦🐵
G
GARY_T
August 29, 2026
very disappointing
tour guide Danny and his coworkers was very nice. The cenote was disappointing , ive been to much better ones. our shared transportation was over an hour late which was very upsetting. wont do it again or reccomend it
事業者からの返答
Thank you for taking the time to share your honest feedback. We’re glad to hear that Danny and his coworkers were kind and welcoming during your experience.
However, we’re truly sorry that the cenote did not meet your expectations and, especially, for the significant delay with your shared transportation. Waiting over an hour is understandably frustrating and not the experience we want for our guests.
We appreciate you bringing these concerns to our attention and will share your feedback with the appropriate team for review. We’re sorry that the overall experience left you feeling that you wouldn’t return or recommend us. 🌿🐵
O
O6563LFximenar
August 24, 2026
Amazing
Sol was an incredible guide, very friendly and with a lot of energy. She made the experience amazing! Thank you, Sol!
Sol was an amazing guide, was very friendly and super energetic, and made the experience amazing! Thank you Sol
事業者からの返答
🐵 ¡Muchísimas gracias por compartir una reseña tan bonita! 🌿✨
Nos encanta saber que Sol hizo que su experiencia fuera tan especial. ☀️💚 Su amabilidad, energía y entusiasmo son justo lo que hace que cada aventura sea aún más divertida.
¡Definitivamente compartiremos sus palabras con Sol! Estamos seguros de que le encantará saber cuánto disfrutaron su compañía. 🙌✨
Gracias por elegir Mayan Jungle Rush. ¡Esperamos recibirlos nuevamente muy pronto para otra aventura inolvidable! 🌴🚀💦🐵
T
Tianna_S
August 18, 2026
Great times in Mexico 🇲🇽
Had a great time, I went solo and had a blast. Guides were very informative and kind. I would definitely recommend and do again.
事業者からの返答
🐵 Thank you so much for your wonderful review! 🌿✨
We're thrilled to hear you had a great time, even traveling solo! 💚🙌 It's awesome to know that our guides made you feel welcome with their kindness and informative guidance throughout the adventure.
We're especially happy that you'd recommend the experience and do it again! 🐵✨
Thank you for choosing Mayan Jungle Rush. We hope to welcome you back soon for another unforgettable jungle adventure! 🌴🚀💦🐵
L
lev0nnaw
August 12, 2026
would recommend
donny flow was amazing and a excellent tour guide
事業者からの返答
🐵 Thank you so much for your wonderful review! 🌿✨
We're thrilled to hear that **Donny Flow** was amazing and such an excellent tour guide! 💚🙌 His energy, friendliness, and dedication to making sure guests have a fantastic time truly make a difference.
We'll be sure to share your kind words with Donny Flow—he'll be delighted to hear them! 🐵✨
Thank you for choosing Mayan Jungle Rush. We hope to welcome you back soon for another unforgettable jungle adventure! 🌴🚀💦🐵
Playa del Carmenの類似ツアーを比較
最安値: カンクン・マヤ・パス:ATV、セノーテ、ジップライン、交通機関&馬 — $35
最高評価: Best ATV Tour, Horseback Riding, Zip Lines, Cenote Swim, Tequila Tasting — 4.9 (397 件のレビュー)
最短: ENJOY the ADRENALINE and the SEA with an ATV and Wave Runner Tour — 3h 15分