We had great expectations to celebrate our anniversary. The location is the iconic Burj Khalifa. The area is beautiful and the arrival is grandiose. There is valet and a futuristic lift that takes you on the 122 floor. When you arrive it is magical. However, all the magic stops the moment you get to your table. A simple question: “can we seat by the window” got an abrupt negative answer. Not the best courtesy team there. The menu arrives and you realise that if all that wonderful surrounding and view is not matched by the menu. And prices are incredibly high. Well you are on the 122 floor and so are prices, through the roof! A simple glass of champagne (the cheapest you can buy) cost like a full bottle. The food is okay-ish, nothing special but nothing wrong. Trust we would expect more for such a famous restaurant. What can I say: done but no returning for sure!
Thank you for sharing your experience. We are sorry to hear that your anniversary celebration did not meet your expectations. Your feedback regarding the service, seating request, pricing, and dining experience is valuable and will be shared with the relevant team for review. We appreciate your visit and wish you all the best.
