エリス島自由の女神像と9/11メモリアルプールツアー

Thank you for sharing your feedback. We're sorry to hear that the experience did not meet your expectations. To clarify, this tour includes a licensed guide, reserved ferry access, and a guided experience covering the Statue of Liberty, Ellis Island, and the 9/11 Memorial. While basic admission tickets may sometimes be available directly through official channels, they are frequently sold out days or even weeks in advance, especially during peak travel periods. Many guests choose our guided tour not only for admission access but also for the convenience of securing reservations, avoiding the uncertainty of sold-out dates, and benefiting from the historical context, organization, and assistance provided by a professional guide throughout the experience. We're also sorry to hear that you did not connect with your guide's style. We take guest feedback seriously and will share your comments with our team for review. Thank you for joining us and for taking the time to share your experience.

Thank you so much for your wonderful review! We're delighted to hear that you enjoyed exploring the Statue of Liberty, Ellis Island, and the 9/11 Memorial with Gail. Our goal is to provide more than just a sightseeing tour—we want our guests to experience New York City through the eyes of knowledgeable local guides who help bring its history, culture, and stories to life. We're especially pleased that Gail was able to personalize the experience for your group, provide local recommendations, and ensure you had ample time to enjoy each landmark. The combination of iconic attractions, fascinating history, beautiful harbor views, and insider tips makes this one of our favorite tours to share with visitors from around the world. For future guests, comfortable walking shoes are highly recommended, as this tour covers several important sites and offers many opportunities to explore at your own pace and capture memorable photos. Thank you again for choosing us. We hope to welcome you back for another New York City adventure soon!

Thank you for your excellent review! We're delighted to hear that Winston helped make your visit to the Statue of Liberty, Ellis Island, and the 9/11 Memorial such an enjoyable experience. His knowledge, personality, and passion for New York history help guests gain a deeper appreciation for these iconic landmarks. We're also glad the tour provided the right balance of guided exploration and free time. As you mentioned, this experience is designed to provide expert guidance and historical context while allowing guests the flexibility to explore attractions such as the Statue of Liberty and the 9/11 Museum at their own pace if they choose. For visitors looking to experience New York City's most important historic sites in a single day, this tour is an excellent choice. We operate daily year-round with departures at 9:00 AM and 11:30 AM. Thank you for your recommendation, and we hope to welcome you back on another New York City adventure soon!

We’re really happy to hear you had such a pleasurable experience and that you enjoyed the guide’s knowledge and fun personality—it truly makes a difference. We also appreciate your note about the pace of the tour; we’ll be sure to keep that in mind to make the experience comfortable for everyone. It means a lot to us that you’d do the tour again, and we’d love to welcome you back anytime!

Thank you for your wonderful review! We’re so happy to hear you had a great experience and that Leanne made it even more enjoyable. Her friendly approach and knowledge really help bring the tour to life. We appreciate you joining us and hope to see you again on another tour soon!

Thank you for such an amazing review! We’re so happy to hear you enjoyed the true “New York way” experience—fast-paced, energetic, and immersive. It’s wonderful to know your guide made such a strong impression with her knowledge and passion, and that she helped you get a deeper understanding of the city. We love that the tour also helped you plan the rest of your visit—that’s exactly what we aim for! We truly appreciate your recommendation and hope to welcome you and your best friend back again soon!

Thank you for your thoughtful review—we really appreciate you sharing both the positives and areas for improvement. We’re glad to hear you enjoyed the guide, especially at the 9/11 Memorial. He truly takes pride in providing a meaningful and personal experience there. We understand your disappointment regarding the first two stops. Occasionally, there are restrictions or conditions that can limit guided commentary in certain areas, but we agree that this should be clearer in advance so expectations are set properly. Your feedback is very valuable, and we’ll use it to improve how we present the tour and structure the experience moving forward. Thank you again for joining us—we hope to welcome you back on another tour soon.

Thank you for your review—we’re glad to hear you had an enjoyable experience! It’s great to know that you found the guide knowledgeable and entertaining—that really makes a difference. We also appreciate your feedback regarding the timing at each stop. We understand how important it is to have enough time to fully take in each location, and we’ll take this into consideration as we continue to improve the tour flow. Thanks again for joining us, and we hope to welcome you back for another experience in the future! Best regards,

Thank you so much for your great review! We’re delighted to hear you had such a great experience and that your guide made it even more special. It’s always a bonus when guests leave with local tips and recommendations to enjoy the city even more! We truly appreciate you joining us and hope you had an amazing time exploring New York. We’d love to welcome you back again on another tour soon! Best regards,

Thank you for your review! We’re glad to hear you had a great and informative day on the Ellis Island, Statue of Liberty, and 9/11 Memorial Pools Tour. These historic sites each tell such an important part of New York City’s story, and we’re happy you enjoyed learning about them during your visit. Thank you for joining us, and we hope to see you on another tour in the future!