Service: 6 out of 5; all the staff were friendly and helpful; all cruise activities were well planned
Rooms: 5 of 5; large, clean and comfortable
Food: 5 of 5
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
E
Emeline7678
December 27, 2025 · via Tripadvisor
Dora Cruise
We had a great time on this 2-day overnight cruise with the Dora Cruise crew. The food is delicious and the activities offered are very pleasant. The crew is attentive and the manager can help you with your transfers on ninh binh or cat ba or Hanoi! Thanks again Tom for your help!
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
G
Grant H
December 25, 2025 · via Tripadvisor
Amazing
Amazing experience on thìs cruise. The food and activities were great. It was my birthday at the time so the staff sang happy birthday and provided a delicious cake. All the staff were amazing and very tentative. Hannah, Min and Sophie were all amazing waitresses 😁 highly recommend
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
מ
מיכל ת
December 10, 2025 · via Tripadvisor
Dora cruise review
We had a wonderful time, we received excellent service from the staff especially Tony who made our trip very pleasent..
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
H
HipAdvisor
May 13, 2025 · via Tripadvisor
A (slightly soulless) picturesque and relaxing experience. Shame about the food.
The Pro’s: Lovely views. Comfortable room, with floor to ceiling windows and a nice balcony and bathroom. Extra special views from the fab bath. The staff were very helpful and couldn’t do enough for guests. They should be commended.
The Con’s: this is a high turnover trip taken by lots of tourists. We were very efficiently herded around by the tour operator. It was impressive yet ever-so-slightly soulless. The boat is showing a few signs of wear and tear as a result.
Don’t expect isolation or eco . In total, I counted 30 ships within the same bay we moored overnight. That said, it was far more tranquil than the streets of Hanoi! Floating litter and discharge from the boats isn’t helping, unfortunately. The soap scum that floated past my balcony after I’d bathed was just a reminder of the impact my trip is having.
The food was disappointing ; bland and unremarkable like a hotel buffet. This was a a missed opportunity for the tour operators to make a difference with little extra cost, to provide something more memorable for guests. Far too much MSG was used, I suspect. I fed this back to the head steward at the time.
Noticeably, I wasn’t asked to write the obligatory ‘Trip Advisor 5*’ review like the other guests were 😬
Some recommendations: The drinks prices on board were excessive. I’d recommend taking your own drinks and snacks . I had a lovely bottle of wine with me which I was able to drink on my balcony, thanks to the ice bucket and wine glass provided by the staff.
事業者からの返答
Dear reviewers,
We are so sorry about your experience in Halong
We had checked and did not find your name on our booking list
Please help us check with your supplier to leave a right review
Best regards,
Luong
S
Sandipan S
May 12, 2025 · via Tripadvisor
Amazing Cruise and Great service by Tom
Amazing cruise and brilliant service by Tom. My wife was vegetarian and Tom took great care of her. He went out of his way to get vegetarian food for her in every meal.
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
K
Karen H
February 22, 2025 · via Tripadvisor
Fabulous!
Fantastic 24 hours on Dora cruise. Everything was very luxurious and top quality - we even had a bath tub with picture window. I think we paid a little more than some of the other cruises but no regrets for doing so. We were particularly well looked after by our hostess Linn Chi. Thankyou everyone!
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong
L
Laura_H
December 27, 2024 · via Viator
Cancelled 1 hour before pick up
Last minute booking (2 days before), messaged company twice leading up to check was all ok but heard nothing, then was cancelled 1 hour before due to pick up (7am) on Xmas day, leaving us rushing to find alternative plans / accommodation. Appreciate it’s peak time & we booked late, but company should update their availability/ Viator should ensure it’s correct, & failing that, they had 2 days to update us. Would not recommend.
D
Dicko1970
February 29, 2024 · via Tripadvisor
Environmental very disappointing seeing so much rubbish floating around.
This cruise boat is becoming outdated with its decor.
Dora list of improvements
No emergency procedures in cabin
No phone directory in cabin in case of an emergency.
Disappointing to see zero recycling by Dora on the cruise.
Disappointing to see, Dora staff not making any attempt to pick up floating rubbish with in hands reach of them.
No hot water to run the bath in the honeymoon suite.
No wifi while boat is moving, even when it’s stopped reception is terrible.
Unless you’re happy to pay a premium price stock up on your alcohol, soft drink, water & snacks before starting on the cruise.
Halong Bay was disgusting with the amount of rubbish floating around, it would be great to see the Vietnam Government, get involved with all cruise companies and force them all in to clean up levy. It’s 2024 it’s time to protect Halong Bay!
事業者からの返答
Dear Mss/Mrs
Thank you so much for your sharing the information. We are so sorry to hear of your less than satisfactory experience with your trip in Ha Long Bay. But we would like tell you something about your bad review as the below:
1-We are AUTHENTIC HALONG TRAVEL specializes in LOCAL tours such as Ninh Binh Day tours, Halong Bay Day Cruises, Halong Bay Overnight Cruises. But unluckily, after checking our guest record list recently go with Dora Cruise, we could not find your booking. It means you are not our direct guest so we got no chance to speak to you when you review about DORA CRUISE because there are lot of companies/travel agents sell Halong Bay Dora Cruise in Hanoi City. Please check tour company you booked this tour, and let them know your feedback about DORA CRUISE.
2-When we recommend cruise for guests, we always choose good cruise with good quality and great service. We also recommend a lot of guests go with DORA CRUISE before and we got many great reviews on Trip Advisor about DORA CRUISE from our guests until your bad review come. It is not fair and not good for our businese, you know because we are working in tourism enviroment more than 10 years and we always do best service for our guests.
3-To be honest, we always welcome and appreciated reviews from all guests in the world. We hope that you will have better experience in Ha Long next time. For more informations , please contact directly to us by call/whatsApp hotline number: +84.945.201.987/ +84.945.001.987/ +84.961.708.126
Best regards
Kevin (Mr)
Authentic Ha Long Travel Team
A
agdescou
February 6, 2024 · via Tripadvisor
A magic moment in the Ha Long Bay, in a beautiful cabin
We particularly appreciated the kindness and help of Bruce, the cruise manager.
Following a technical problem he managed to find a solution that made us happy for our wedding anniversary: we were upgraded for 1 night in the Presidential Suite on the Erina boat. A magical moment!!!!
Thanks Bruce!!!
The food during the cruise was very very good.
事業者からの返答
Thanks so much for your feedback
We are so happy that you enjoyed the Dora Cruise - Luxury 5 Star Cruise in Halong Bay & Lan Ha Bay (2D1N)
Thanks again for joining us. Have a nice time in Vietnam!
Best regards,
Luong