カイロスクルーズ5*ハロン湾2泊3日、片道送迎付き

Our second “cruise” in Ha Long Bay. The Peony ship is very good and the staff are excellent. We had a suite at the back of the ship and it was spacious and well appointed with a large bathroom and spa tub and a large, private balcony. There was a lot of night time noise with the ship’s generator and random, sharp noises. Meals were of a very good standard with a good selection, but avoid the beef dishes as the cuts are low quality and very tough. We didn’t do any of the off-ship experiences as we just wanted to relax, which we certainly did. The drinks are expensive so plan your budget accordingly (there is a 4.5% loading for credit card payments). The word “cruise” is a misnomer as the ship simply transits between the pickup point and the night mooring position (along with dozens of other ships). The tender transfer from the harbour to the ship took 50 minutes sitting on a hard, wooden bench crammed in like sardines. If I do another Ha Long Bay cruise I would select a cruise ship that departs from the bay and doesn’t require a long tender transfer.

Great experience, from pick to drop off, all the staff were amazing and we had a fun time . The boat was fantastic everything you need was onboard. The food was top restaurant quality.

+1

The cruise was exceptional from start to finish! The boat was beautiful, the staff (especially Harry) went out of their way to meet our needs and the excursions were wonderful!!

Had an amazing experience at the cruise. We asked for vegetarian food and they took care of that very beautifully. We were on our honeymoon and they made it special. The staff was super sweet and helpful throughout the stay.

The boat is completely new, on the outside it does not show what is inside. The decor very nice and tasteful. The room is spectacular, nothing to object to. The dining room and the food very good, as did the Service. I highly recommend it.

Horrible experience. Extremely irresponsible company. We got there at 1130 and after 45 minutes of waiting they tell us it may be getting cancelled and that they would update us again at 1pm. At 1.10 pm we had to over hear a conversation between their staff and another customer to find out that it was officially cancelled. No announcement, no one to tell us what happened. From then on we had to beg their crew to talk to us and explain the situation as well as how to get home. After waiting for around 1.5hours they finally get to us saying the bus will be arranged and will show up in 20 minutes. After 45 minutes it hadn’t arrived. When it finally arrives we board the bus and wait another 30 minutes for no reason. We witnessed another group of customers miss their flight that was booked after the cancellation of the trip. Horrendous experience with an uncaring and incompetent crew. If the weather was so bad I don’t know why they didn’t cancel it the night before. The weather was exactly as forecasted. In addition they said they knew there was a high chance of cancellation so I’m still confused why they didn’t organize a plan in the case of cancellation due to bad weather. Completely wasted a whole day of our trip waiting around doing nothing. In addition, we were picked up from Hanoi at 8am and reached Hanoi at 6pm on the same day. During which the only food provided was a few measly pack of chips. Completely unacceptable and all of us were starving the whole way through.

We loved our time on the Peony Cruise in Halong Bay. The staff were amazing. We were taken good care of by ‘Super’ Mario. The food was amazing! 5-course meals. You definitely don’t need to pack any extra snacks. The activities were great too. Such a stunning location.

Amazing trip around Halong and Lan Ha bays, staff were excellent and Ken our cruise guide was awesome ! The room exceeded our expectations and the cleanliness was exceptional, our rides to and from Halong bay were organised from Hanoi with no issue in a luxury van. 10/10 experience with amazing food, atmosphere and activities, the trips to Cat Ba island were amazing and the learning of the culture in Vietnam was very enlightening. If you want the best service we highly recommend Peony Cruises ! The cruise boat has a spa pool and lay pool on the top deck as well as a sky bar with lights and music which had 2 happy hours per day at 5:00-6:30pm and 8:30-10:00pm Chris was our waiter and he was excellent in every way possible, very kind and friendly to be around, if you are so lucky to have him you will have the best experience!

+4

This was an incredible experience. I would recommend this to anyone, absolutely nothing to fault. Ken our trip guide went above and beyond for all guests the entire time. He made our stay so special and memorable. Chris also made our stay so very special, he always kept an eye out for us, checking in and having a good laugh… amazing service, food, day trips, room, comfy sleeping, great sized rooms, amazing drinks. 100/10!!!!!!!

Our Peony 3 day 2 night cruise was a fantastic, unforgettable experience that we will remember forever. The service from the staff was exceptional and our cabin was both spacious and beautiful with stunning scenic views through the large windows and balcony. Our wedding anniversary was celebrated by the staff decorating our table and room and singing to us which was so lovely. The day activities to Cat Ba Island were fun and so were the on board experiences. We made Friends on the cruise which we have kept in touch with. We would like to thank our personal staff Andrew for his exceptional service and also Ken and Keelin.