We had a wonderful experience on the Georgetown Highlights Half Day Penang City Tour. The tour was well organized, and we really enjoyed exploring George Town’s beautiful heritage, culture, and iconic landmarks.
Our guide/driver was friendly, professional, and helpful throughout the tour. Everything was smooth and comfortable, and we learned a lot about Penang along the way.
Highly recommended for anyone visiting Penang and wanting to discover the highlights of George Town! ⭐⭐⭐⭐⭐
D
Discover824757
July 1, 2026
Not a highlight
Overall very disappointing tour whilst torrential rain at outset may not have helped it did clear up after the first stop. Guide tried hard but we struggled with comprehension of his English. Was expecting Fort Cornwallis would be the highlight but our guide informed us when driving Pass it was closed to the Public for renovations. Suggest the tour company should have advised that prior to our Commitment. Walking tour of the Street art Streets and Chew Jetty okay. But from the itinerary we seem to have missed the coffee stop and also our problem of comprehending of what was being said plus rain earlier in tour meant for a lot of sites and information about them missed. Our approximate 5 hour finished in 2.5 hours and at $124.34 NZD / head????
Suggest Grab and Google a better option.
事業者からの返答
Dear Guest,
Thank you for your feedback. We are sorry that your experience did not meet your expectations.
This is one of our most popular tours, and we operate it daily with many guests who enjoy the experience. Unfortunately, the heavy rain, the unexpected closure of Fort Cornwallis for renovations, and other circumstances beyond our control affected the tour on that day.
We sincerely apologize for any inconvenience caused and appreciate your comments, as they help us improve our service.
Warm regards,
M. Zaid
T
Tracy_W
March 29, 2026
Not worth it
Don’t do it we thought it would be so much better - we went to all the crap places but no where good
事業者からの返答
Thank you for your feedback. We are really sorry to hear that your experience did not meet your expectations.
We would like to inform you that we have already verified with our driver, and he confirmed that the tour was conducted according to the proper itinerary.
Just we replaced Fort Cornwallis with Khoo Kongsi Temple due to upgrade and renovation works. This information had already been acknowledged and shared with you in advance.
However, we truly regret that the places did not meet your preferences. Your feedback is very important to us, and we will use it to improve our service and guest experience.
Thank you for your understanding.
J
jeetendraagarwal
March 22, 2026
A good value tour
It is worth taking this tour. The guide's professionalism and experience made this tour simple and interesting. I had a good time at my own pace.
事業者からの返答
Thank you for your kind review! We’re glad you enjoyed the tour and had a great time at your own pace. Hope to see you again soon!
M
Marie_V
January 27, 2026
Seeing Penang at your pace
Had a very friendly guide/driver Mr. Ong and he was very knowledgeable and adaptable. He didn’t pressure us but instead we enjoyed each stop. Value for money.
事業者からの返答
Thank you very much for your kind feedback. We’re really happy to hear that you enjoyed the tour with Mr. Ong. He will be glad to know that his friendly service and knowledge made your experience enjoyable. We truly appreciate your support and hope to welcome you again soon.
S
Sherrie6Lee
December 20, 2024
An Experience Not to Miss
We picked up a trishaw once getting through the port buildings. It was easy to do and reasonably priced. We just bought 1 hour ( we wanted to focus on the street art) with extra to bring us back to the ship. Our driver/guide was delightful and he loved posing us for pictures in front of the amazing murals.
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事業者からの返答
Thank you for sharing your wonderful thoughts with us. Our entire team is indeed friendly and hardworking. They don’t just see their role as a duty; they treat every traveler like family and strive to make each day joyful and memorable. We truly appreciate their dedication and efforts. We hope you cherish your joyful day with us, and we sincerely thank you for connecting with us.
R
Rudolf_M
August 30, 2024
Mr Eng is the best
Mr Eng is the best tour leader. Explaining and make us understand. We look forward to tour with him again
事業者からの返答
I truly appreciate your feedback. Thank you very much.
