ウィントフックからの4日間のエトーシャとスワコプムンド適応型冒険

I had an amazing time seeing the beautiful animals and meeting the tribes in Namibia. Thanks to our professional and helpful guides, Gregory and Chilo !

Amazing time. Scenery was beautiful and the activities were great. All the accommodation was lovely and Anton our guide was amazing and a fountain of knowledge.

This trip was amazing! We saw lots of animals and everything was planned out perfectly for us. The guide Anton was very informative and accommodating. Everything ran smoothly and I couldn’t have asked for it to be better. Would highly recommend! :)

Highly recommend this tour and this tour group, everything was organised really well including the food and accommodation. Gideon, our guide was really good, with great knowledge and sense of humour. I was also very lucky with the group I was with, from across the world and really friendly as I was a solo traveller.

I had a wonderful time on this safari led by Gideon. This was my first Safari. I was blown away by the number of animals is able to see. Gideon was a great guide. He was very professional. He was very timely, always maximizing our experience. He made great meals en route. After Etosha, we drove through Damaraland reaching Swakopmund Early enough to relax and walk around town. The following morning, we were offered a half of Walvis:Sandwich Bay (additional cost). All in all, I highly recommend chameleon safaris for your safari adventure in Namibia.

This tour was incredible. It was fast paced but it had to be to see as much as we did. The accommodations were well above expectations and very comfortable. I met some incredible people in our group and we became like a family. Our guide Gregory was great and very knowledgeable and friendly. We saw so many animals in etosha and got to see some beautiful sights on the Skelton coast, Swakopmund, and Walvis Bay. These 4 days went by so fast. Next time I’ll do the longer tour. Will definitely book again. Highly recommended!

Our guide Gregg was wonderful, and I highly recommend the four day tour with Chameleon. It's a great overview of the vast and unexpectedly surprising territory that is Namibia!

We booked 4 Days Etosha & Swakopmund Tour with Chameleon Safaris for 3 of us. Our thoughts & experiences can be summarised as below. We made comparisons to other Safari Experiences in Chobe National Park (Botswana) and Kruger National Park (South Africa) since we had been to three National Parks including Etosha National Park (Namibia) within our 2-weeks trip in Africa region. 1. Booking Process Emgard, Suzie and other team members in the reservation team are prompt and responsive. Thumbs up for the good job in the team. However, there was so much red-tape that customers have to go through (a) To fill up a full page of Booking Form attached with another full page of T&C (b) To go through an extremely lengthy pre-departure information (c) To submit online check-in prior to tour start. It is so tedious and time consuming to go through the whole process. We never go through such lengthy booking process even for tours to Europe and many other countries. I believe such lengthy and cumbersome process can be simplified to improve the customer experience. 2. Safari & Tour Experience The Game Drive experience at Etosha National Park (Namibia) was very passive like “wait & see” approach. It is unlikely that the wildlife would appear to show themselves out of nowhere, some “search” effort is required which we did not see much from our tour guide (Tinashe). In contrast, our Game Drives at Chobe National Park (Botswana) and Kruger National Park (South Africa) were more exciting, pro-active and the tour guides worked as a team in the National Parks which we could visibly see much effort showed by tour guides that they actively communicated with their peers via phone and would immediately go to the specific spots whenever lions or leopards were spotted. As a result, we had higher chance to see the wildlife closer, yet without affecting the animals. At some point, we could even see the wild animals as close as within the radius of 3-5 meters. On the other hand, Tinashe pointed at the lions which maybe at least 1km away from us. It was ridiculously impossible for us to see it from our naked eyes. While we understand, there are rules and regulations in the park that we could not go beyond the designated areas, we seriously did not see much effort by Tinashe. Although he is knowledgeable and informative, we really wished that more efforts could have been done. Having said that, we did enjoy some parts of the tour, such as the Himba Tribal Village, Flamingo watching at Walvis Bay and some viewing platforms at the waterholes for sunset & wildlife watchings at Etosha National Park which does not require much efforts from the tour guide. To add on, the tour guide who took over the tour and did the flamingo tour plus the transfer from Swakopmund to Windhoek seemed better. At least, we felt that he was trying his best to make our trip more fun and enjoyable. 3. Transport, Accommodation & Food The vehicle we were on was quite spacious with air-conditioned but the door was malfunction after the first safari game drive which could not be closed and locked properly. This should not be happening especially during the Game Drive that the tourists’ safety might be compromised. The lunch (lunch box in the bus or outdoor picnic) provided was basic but adequate. The accommodation provided on the first day (Halali Resort) at Etosha National Park was basic chalet, but the dinner & breakfast buffets were reasonably good. The second day accommodation (Etosha Village) was excellent with spacious & comfortable rooms, with excellent dinner & breakfast buffets. The last day hotel (A La Mer Hotel) at Swakopmund was good, but the breakfast was underwhelming. Hence, the experience of the accommodation was inconsistent from place to place. More importantly, this is the first tour we came across that drinking water is not provided, not even in all the accommodations. After all, we have paid so much for the tour, I think it’s not too much to provide drinking water to the customers (which is a basic need) instead of getting the customers to buy 5 litre of mineral water at the supermarket which I find it rather “petty” and not-so-good customer experience. Otherwise, just factor in the cost in the tour package instead of creating inconvenience for customers. Last but not least, we find that the company is full of do’s and dont’s and focus too much on the protocols rather than customer experience. Even the atmosphere during the debriefing on the first day in the office was so stern and serious, felt like a disciplinary briefing in an army camp. Come on!!! We are here for holiday and to have fun. Just be chill and relax instead of being so uptight and tensed up. The rating of 3-star is mainly due to the comparison with other Safari experience we had in Chobe National Park and Kruger National Park. Overall, I think the company and the national park ought to do more to compete with other competitors in the regions in term of customer experience and creating “fun” time instead of being so focused on the protocols. Otherwise, it might lose its edge to the neighbouring competitors who are more chill and relax in providing memorable customer experience.

The best way to experience Namibia! Chameleon gave us the most serious, professional and exceptional experience driving around in Namibia. Our guide/driver, Daniel was the perfect guide. Great storyteller, driver, cook and even mechanic - this guy can do anything! Always a smile on his face. He made the experience even better!! I would most definitely recommend anyone doing a guided tour in Namibia to use Chameleon Safaris. Very good value for the price and the experience was as smooth as it can get. Cheers

Josef was our tour guide and he looked after us really well. He knows so much and is very accommodating. His food was unbelievably delicious and he also made a lot of effort to offer the vegetarians something great. Super friendly, really! If I had had more time I would do more tours with him. Value for money is super good! We would have experienced and seen a lot less if we had organized everything ourselves. He also gave us lots of tips for the rest of the trip and he even booked me a camp for the rest of the trip. :) We'd be happy to do it again!