The driver drove well and respected traffic rules as we were in Hanoï.
I ask for a driver because i needed to visit different parts of Hanoï. The driver didn’t speak English at all. He didnt understand STOP .
The car very old and durty and the service very expensive.. I was with him more hours and I had to pay 40$ more.
I have the same service with another Company in HCM city and it was cheqper and the car was clean and new.
事業者からの返答
Thank you for sharing your feedback with us. 🙏
We are truly sorry to hear that your experience in Hanoi did not meet your expectations. At Saigon DMC, we always strive to provide clean vehicles, professional drivers, and clear communication for all our guests.
We sincerely apologize for the inconvenience regarding the car condition, the driver’s limited English. Your comments are very valuable and have already been forwarded to our Hanoi operation team for immediate improvement.
We appreciate your honesty as it helps us to enhance our service quality and ensure better experiences in the future.
Best regards,
Saigon DMC
Mail: inquiry@saigondmctravel.com
WhatsApp: +84943004354
D
diederichm2024
April 1, 2024 · via Tripadvisor
Nice tour and friendly driver
Service by Saigon DMC is impeccable, prompt responses. Driver was on time and car comfortable. He was driving carefully and the car was in good conditions. Thank you !
事業者からの返答
Many thanks for taking the time to write this review. We can't be happier. Appreciated!
🗨️+84943004354 (WhatsApp, Zalo, Line)
2
271giselen
February 21, 2024 · via Tripadvisor
Great service and experience
Excellent experience. We had a rock fall on the road and therefore a 3h delay but the driver was very competent. Highly recommend!
事業者からの返答
Thank you for choosing us as a trusted transportation provider in Vietnam. Wish you all the best!
🌏saigondmctravel.com
✉️info@saigondmctravel.com
🗨️+84943004354 (WhatsApp, Zalo, Line)
S
shandeighh
February 18, 2024 · via Tripadvisor
Excellent service
Nice, very clean and good smelling car, bottle of water for free per person, good driver, good conversation via whatsapp before pick up
事業者からの返答
Thank you for choosing us as a trusted transportation provider in Vietnam. Wish you all the best!
🌏saigondmctravel.com
✉️info@saigondmctravel.com
🗨️+84943004354 (WhatsApp, Zalo, Line)
Q
Q1786NVjamesh
January 14, 2024 · via Tripadvisor
Excellent service!
Pick-up went perfectly. The journey was pleasant and safe. Will book it again if we come to Vietnam again.
事業者からの返答
Thank you so much for your feedback. See you back in Vietnam soon. Glad to be serviced!
🌏saigondmctravel.com
✉️info@saigondmctravel.com
🗨️+84943004354 (WhatsApp, Zalo, Line)
