I Was told I would have booking at Holiday inn express and the tours are clearly marked as SMALL GROUP - neither the hotel was Holiday inn express and both the tours had over 50 guests which were not small group. Be careful with this tour company .
Hi Ramesh, There is no mention (written/oral) of your prior request to be hosted at the Holiday Inn hotel. We also did not receive timely responses from you in our correspondence. We have carefully double checked through our conversations related to your booking. The only special requirement mentioned was the pick-up location you requested in the information we received. Also, on Viator, group tours are usually described as 'Combined Group Tour' - there is been no specific number attributed because it differs from booking to booking. You are welcome to re-check our correspondence with you, as we delivered what was confirmed upon. We take great care in assessing, analyzing and only then responding to your feedback; this requires time. Thank you for understanding.




























