I have been using Viator for quite some time in many countries. However, this past experience was not accurate at all! Our guide was well informed and excellent, but tours stated admissions were included-NOT the case. Nor did we go to what was listed on line when we booked. I will be booking with local tour companies in the future for more accuracy and a lot less money!
Dear Karyn, Thank you for taking the time to share your feedback. We’re very pleased to hear that you found your guide knowledgeable and excellent, though we are sorry that the tour did not fully match your expectations regarding the listed itinerary and admissions. We understand how important it is for the inclusions and planned sights to be clear and accurate when booking an experience. Your comments are valuable to us, and we will review the tour information carefully to ensure the description and inclusions are communicated as clearly as possible. We appreciate you highlighting this and hope that the quality of your guide still provided a meaningful experience of Prague’s Jewish Quarter. We would be delighted to welcome you on another Europe Journey experience in the future.
