Trip Tenerife is to be avoided! They give you plenty of views on their website but the reality is far below! In addition, negative comments are not published! And don't expect any advice!
1人が参考になったと回答
事業者からの返答
Thank you for sharing your thoughts. We are sorry to read your impression, but we would like to clarify a few points. We never remove or hide negative comments — all genuine guest feedback is welcome, as it helps us improve. Our team is always available to provide information and advice both before and during the tours, and we do our best to make the experience match what is described on our official pages.
We regret that your expectations were not met and would encourage you to contact us directly with more details so we can better understand your concerns and address them.
M
Monika_S
July 1, 2024 · via Viator
very good organization,...
very good organization, more attractions than we expected, a very nice surprise at the end in the form of a meal, we really recommend it
事業者からの返答
Dears, thank you so much for your positive feedback!
We hope to see you again! With Kind Regards,
Tenerife Tours
M
maritk834
May 20, 2024 · via Tripadvisor
Meh
Little seen of El Teide. It is first a bit of off-road driving and then just uphill - 5 minutes somewhere halfway looking at El Teide in the distance - and back down again.
事業者からの返答
Dears, thank you so much for your positive feedback!
We hope to see you again! With Kind Regards,
Tenerife Tours
M
maxfJ9503YP
April 6, 2023 · via Tripadvisor
Very fun!
The tour was a lot of fun, the tour guides were really funny and really tried their best to make this a nice experience! We saw some amazing views!
The tour was also very safe to do, since the guides made sure the road was traffic controlled when necessary. I would definitely recommend taking this tour!
事業者からの返答
Dears, thank you so much for your positive feedback!
We hope to see you again! With Kind Regards,
Tenerife Tours
A
Alsha_C
June 2, 2022 · via Viator
DO NOT BOOK!!
DO NOT BOOK THROUGH VIATOR!
They completely didn’t communicate the pick up time which was 1.5 hours earlier than what was written on all documentation. I woke up to 7 missed calls and had to get a taxi and pay for it in a rush to the departure location. When I contacted customer service they would refund me the taxi despite this being a HUGE miscommunication on their end! Also the local company was NOT surprised hearing about this, it’s happened many times before.
The tour itself was ok. It took quite some time to get to the volcano - along the way we had to pull over on the road to let cars pass as you can only go 40km an hour on the bikes.
When we got to the volcano (note it’s just from a distance) we were very rushed. Only given about 5-10 minutes tops!
On the way back we stopped at a cafe - more time was spent here than at the volcano.
Also if you are an experienced rider - they get angry if you want to be safe and go a reasonable speed off-road. There were some really unconfident riders that didn’t know what they were doing and slowed everyone down.
Overall - wouldn’t recommend. Hire a car or a bike and go yourself!
A
Anna_L
March 30, 2022 · via Viator
Quadding Thru
Just quad thru the country unfortunately the weather was not on our side but still great time and the guides were great
事業者からの返答
Dears, thank you so much for your positive feedback! We hope to see you again! With Kind Regards,
Triptenerife Tours
J
Jessica_J
March 19, 2022 · via Viator
Loved it!
Brilliant experience and fantastic staff, funny and accommodating.
We would recommend this trip, take warm clothing.
事業者からの返答
Dears, thank you so much for your positive feedback! We hope to see you again! With Kind Regards,
Triptenerife Tours
C
Cefani K
September 21, 2020 · via Tripadvisor
Amazing experience
Amazing landscape! BUT watch out for above the clouds strong sun exposure, we both got sunburned. SPF 50 is highly necessary. Loved the guides too :)
事業者からの返答
Dears, thank you so much for your positive feedback! We hope to see you again! With Kind Regards,
Tenerife Tours
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