We were really disappointed in this tour as the driver did not even speak or understand English very well. It may not be a 'tour' as such and just a driver taking you around but we at least expected him to speak and understand English so he could answer some questions we may have about LA. We were really disappointed.
Dear Matt, Thank you very much for your review. We are sorry to hear that your experience did not fully meet your expectations. We kindly note that this experience is a private sightseeing transfer and does not include a tour guide, as clearly stated in the tour description. Additionally, our drivers extended the duration of your trip to approximately six hours to ensure you had more time to comfortably enjoy Los Angeles. Los Angeles is a very multicultural city, and while our drivers always strive to communicate in a friendly and clear manner, not all of them speak perfect English. We understand that this may have been frustrating and not entirely pleasant for you, and we sincerely apologize for any inconvenience this may have caused. We truly appreciate your feedback — it helps us continue improving our service — and we hope to welcome you again in the future to provide an even better experience. Warm regards, Serge
