Don’t book. Did not show up for our tour , did not show up for us. Did not respond or answer messages. And did not answer phone
事業者からの返答
We’re very sorry to read your feedback — this is certainly not the experience we aim to provide.
We’ve checked this case carefully, and the tour did run as scheduled, with other Viator customers attending and completing the experience without any issues. Our guide was present at the meeting point in advance and available during the scheduled time.
All meeting details (including exact location, time, and contact information) are provided in the voucher and sent again prior to the tour to avoid any confusion.
That said, we truly regret if there was any misunderstanding and would be happy to look into this further if you contact us with your booking details.
A
Alex_W
December 3, 2025 · via Viator
Sneh is awesome
Sneh was an outstanding guide. Very nice, knowledgeable and sincere. He gave us some great historical lessons as well as invaluable local insights on where to shop and eat.
事業者からの返答
Thank you so much for your review! We're glad you enjoyed your time in Venice and will be sure to tell
Sneh!
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Pamela_M
October 1, 2025 · via Viator
Amazing Tour!
Sneh was the best tour guide ever! He knew so much about Venice and shared many interesting facts about this city with our small group! We would have NEVER learned about, or experienced the various areas of this beautiful city without him! We would highly recommend this walking tour and Sneh! He made our short stay in Venice extremely memorable! We now we want to come back again to spend more time in this amazing city! Many thanks to Sneh!
事業者からの返答
Thank you for this amazing review, we'll let Sneh know. We're happy you enjoyed your time!