「自転車で行くボルドー：3時間のツアー没入体験」

Thank you for taking the time to leave a review and for joining us for the Bordeaux by bicycle experience. I would, however, like to clarify an important point in your review. It is simply not accurate to say that “the guide spoke French about half the time.” The tour was conducted in English, as advertised and as booked. The two guests you refer to had specifically booked the English-language tour, despite not speaking English. Once this became apparent, I occasionally explained certain points to them in French so that they could understand and participate. This was simply an attempt to accommodate everyone and manage an unexpected situation fairly. I would also invite you to consider the situation from the opposite perspective. If you had booked a tour in a language you did not speak, and the guide happened to speak your language, I would certainly not have left you completely excluded from the experience. I have travelled extensively myself and have worked in tourism for more than 16 years. In my experience, these situations do sometimes happen, and when I have the ability to help someone understand and participate, I naturally do so. To me, this is simply a matter of common sense and hospitality. This is not something I normally do, nor is it the way our English tours are conducted. The explanations in French were occasional and specifically directed at the two guests who could not understand English. The rest of the tour and the guiding were conducted in English. As a small, independent local business, we also have to work with the reality of the market. There is unfortunately very little demand for French-language group tours, which means that we cannot simply run separate tours in every language for every booking. We therefore do our best to accommodate guests when possible while maintaining the quality of the experience for the majority of the group. I completely respect that you would have preferred the tour to remain exclusively in English, and I take that feedback on board. However, I think it is important for future guests reading these reviews to have the full context: the tour was not conducted half in French and half in English. That description does not reflect what actually happened. You are also the first guest to raise this particular concern in such a strong way. We have received many positive comments from other participants about the tour and the guiding, but of course every guest is entitled to their own perception of the experience. Best, Mika

Dear Claudia, Thank you so much for your beautiful review! 😊 We are very happy to know that you enjoyed your time with us and that the tour was a memorable part of your stay in Bordeaux. We truly believe that discovering a city by bike is one of the best ways to feel its atmosphere, take your time, and uncover places that you might otherwise miss. We’re also delighted that your guide helped make the experience even more enjoyable through their knowledge and enthusiasm. Thank you as well for recommending the tour at the beginning of a stay, it’s a wonderful way to get inspired and discover more of Bordeaux during the rest of your visit. Warm regards, Mika Monsieur Bacchus Bicycle Tours

Dear Susan, Thank you so much for your wonderful review! 😊 I’m delighted to hear that you enjoyed discovering Bordeaux by bike with us. It’s exactly what we love to share: a relaxed way to explore the city, combining hidden gems, iconic places, local stories, and a good atmosphere along the way. I’m also very happy to know that you felt comfortable from the beginning and enjoyed the pace of the ride. We always try to create a friendly and authentic experience where everyone can enjoy Bordeaux in a different way. Thank you again for joining us, and I hope you’ll have many more beautiful discoveries during your travels! Warm regards, Mika Monsieur Bacchus Bicycle Tours

Thank you so much for your lovely review! It was a pleasure welcoming you and sharing Bordeaux with you by bike. We’re delighted to hear that you had such an enjoyable experience and that you appreciated the relaxed pace of the tour. Thank you as well for noticing the details that make the experience smoother, such as the quality helmets and panniers. We always try to provide everything needed so our guests can simply enjoy the ride and focus on discovering the city. Your kind words about your guide mean a lot to us. Sharing Bordeaux’s history, stories and hidden gems with visitors from around the world is exactly what we love doing. Thank you again for choosing Monsieur Bacchus, and we hope to have the pleasure of welcoming you again in Bordeaux someday! Warm regards, Mika Monsieur Bacchus Bicycle Tours

Thank you so much for such wonderful feedback on the tour itself—we're thrilled it was the highlight of your week, and delighted our guide kept the pace just right for you. Regarding the meeting point: we're located on the well-known Rue du Jardin Public in central Bordeaux, easily found via Google Maps, GPS, or maps (no excuses with technology these days!). All booking confirmations include detailed directions, so guests arrive trouble-free. As for our working bike garage—yes, it's entirely by design. You're not paying us for a fancy reception area; you're here for the ride. We invest where it counts: premium bikes and expert guides, not storefront overhead. Keeps the experience authentic and exceptional. Mika – Monsieur Bacchus Bicycle Tours Bordeaux

Thank you so much for your wonderful review! I'm delighted to hear you enjoyed the experience and that the group made it even more special. It was a pleasure sharing Bordeaux with you, and I'm glad you appreciated the history, local stories, and the friendly atmosphere along the way. Safe travels and all the best, Mika 🚲🍷

Thank you very much for your kind words and for sharing your experience. We’re really glad you enjoyed discovering Bordeaux with Joshua and that, despite the delayed arrival, the tour turned out to be an excellent experience. Just to share a bit of context for future guests reading this review: our tours are designed to depart on time, and this punctual start is part of our signature approach to ensure the best experience for the whole group and a smooth itinerary. Situations like delays are rare, and when they do happen, we always do our best to adapt when possible.

Thank you so much for your kind words! It was a real pleasure sharing Bordeaux with you. I'm delighted that the experience became such a memorable part of your trip. Wishing you many more wonderful adventures ahead, and I hope to welcome you back to Bordeaux someday! Best, Mika

Dear Tim, Thank you for this fantastic review! We're thrilled that our bike tour was the perfect introduction to Bordeaux for you. Your recommendation means the world to us. We put so much care into crafting an immersive experience that showcases the very best of Bordeaux. Knowing that it resonated with you is the greatest reward for us.