ハノイからの寝台列車での2日アメージングサパトレッキング - ホームステイで一晩

Viator does not take care of their customers all through. They leave them to commute to railway stations and board the train by themselves and at the arriving end to find taxi and go to the place of stay. We saw every other passenger/foreigner on the train with a guide at both ends. They could have clearly mentioned this at the time of booking. This is a country where people don't speak English and getting directions is not easy.👎👎👎 Our guide in Sapa, Ms May speaks good English and was awesome. Took care of everyone in the group and ensured they are comfortable during the treks. Viator to note - pls DO NOT schedule more than one trek a day as it gets very difficult as we are not used to that kind of a routine in our lives.

My boyfriend and I went on the sleeper to Sapa, planning on doing the 2days 1night home stay, when my boyfriend became poorly, so we changed plans and we had to check into a hotel in Sapa. Viet from Old Quarter Travel was INCREDIBLE. They were keeping in touch with us since we booked (in February! We went in June!) and then throughout, even when we couldn’t continue and then, on the second day, decided we were well in fact enough to trek, Viet sorted it all out and we had a faaaaantastic trek - on my boyf’s birthday as well, it was very special. Viet answered all the questions we had via WhatsApp and just, 10/10 customer service; warm with a sense of humour. We would recommend thoroughly. (Tip: just get welly boots / gum boots for the trek, you don’t need any waking boots and mine fell apart 30 mins into the trek, from getting plundered in the mud!)

The tour was well organised and very enjoyable, the home stay was nice and the all the people were very friendly. The tour was booked very last minute but despite this there was constant communication and instruction so everything went smoothly. I would definitely recommend this tour to see Sapa and the villages in Muang Hoa valley.

Very nice and organized tour. Easy and fast communication with our operator ensured a smooth and relaxed family adventure. Sleeper train was equipped with water and snacks. Though quite noisy and toilets ran out of toilet paper very quickly. A good idea is to bring ear plugs and your own roll of toilet paper. The guided trek of the villages around Sapa were excellent. Our guide Chang was nice and knowledgeable about the area and tribes. The home stay was less authentic than expected. It’s not really living in a family home, expect a small bungalow village in one of the villages. Though after the long trek and night of less good sleep on the train we didn’t mind the extra level of comfort provided by your own private bungalow and private bathroom. We all fell asleep very quickly.

Everything was perfect. Our guide catered to our every need and was super responsive and friendly from start to end. We had the best Sapa trekking guide too. She was very knowledgeable, kind, accommodating and super hilarious. This was certainly one of our best experiences with a tour operator!