This tour could be fantastic if only the communucation was efficient and the bus/transport company knew what they were doing. We were No problem, I may have availability for B&B on Fri and Sat night. It would be a double room ensuite with potential to put in a second bed if required for a 3rd person. This is more affordable at 60 per person per night based on min 2 sharing. If interested let me know, I just need to double check again that the Sat night is available. up by bus at 6am then dropped off at another bus, no explanation as to what was happening. Arrived in Sapa expecting to be brought to a hotel for lunch, dropped at a 'retreat' where we had to register. All of this would be no issue if it were explained to us. When we got to our homestay village we had been booked into a private bungalow but we got a bedroom for the four of us instead. The tour itself was superb with our local guide Mao co, she was exemplary. Because she was s local she explained about thd area, the different tribes and the culture. Thd bus was to depart at 3pm, didnt depart until 3.45pm and noted the TV screen was broken in my sleeper. Showed the driver, who had no English and translated via Google that I had to pay 300,000 for the screen. Had to be very clear with him that it was not us that broke it and then when he spoke to 'someone' by phone apologised to us. On return to Hanoi at 10pm we were just dropped at a bus stop with no one to explain anything to us. We went to the bus station office where it was explained that we had to wait on another shuttle bus service to take us to our hotel however no one could give us a time so with two young children we decided to get a taxi. This was unfortunate as we had paid for hotel pick up and drop off. Unfortunately the organisers need to up their game to ensure the overall experience is a good one. The local guide and the trekking was superb which was the saving of this tour for us.
事業者からの返答
Hi,
First of all, thank you so much to book our tour.
About the bus, because Vip cabin bus is big, so can not pick up at hotel . Your hotel is in Hanoi Old Quater so we use small transfer car pick up at hotel to Big bus.
About the room at homestay, our tour gudie had checked with use , you would like to stay at 1 room with 2 beds because you want to stay with your childs.
And when end tour, bus only drop off at bus stop.
Thank you so much!
S
Stephen_B
February 28, 2025 · via Viator
Beautiful scenery; well organized
Very well organized and guide was amazing. Trekking was not overly challenging thanks to a relaxed pace.
事業者からの返答
Thank you very much for booking our tour. We are very happy that you are satisfied with our service. We look forward to your continued support in the future, it means a lot to us.
D
Daniel G
November 20, 2024 · via Tripadvisor
Fully recommended
I loved everything I lived, the experience will be unforgettable, the spectacular guides, very respectful of the schedules, always accompanying us, very willing always to do their job well
事業者からの返答
Hi Daniel,
On behalf of Travel New Land, I would like to express our sincere gratitude for choosing our products. We highly value your trust and are honored to have you as our valued customer.
I hope that you have a wonderful vacation in Vietnam.
Thank you once again for choosing us. We look forward to serving you in the future.
Best regards,
Hue
A
A4878ODtaniad
July 23, 2024 · via Tripadvisor
Trekking among the rice fields around Sapa
Many thanks to Mao Co for guiding us through the mountains around Sapa. A really strong girl, nice and speaks great English!!!! The views are beautiful and Mao Co's explanations were really interesting. Experiences highly recommended!
事業者からの返答
Hi A4878ODtaniad,
We appreciate your positive feedback on our service. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you for choosing Travel New Land.
We look forward to serving you again soon!
Best regards,
Hue.
U
U5441AEwendyv
July 23, 2024 · via Tripadvisor
Sa Pa experience
We had a very nice Guide Mao Co she also speaks good English. Along the way all villagers walked with them, the villagers are very helpful. They are happy to help you when the roads are slippery while hiking. It was also explained along the way when they harvest and which plants you encounter. If you have any questions, you could ask the Guide.
事業者からの返答
Hi U5441AEwendyv,
On behalf of Travel New Land, I would like to express our sincere gratitude for choosing our products.
We highly value your trust and are honored to have you as our valued customer.
I hope that you have a wonderful vacation in Vietnam.
We greatly appreciate your kind words.
Thank you so much!
V
V4810RJfrancescom
July 23, 2024 · via Tripadvisor
Beautiful trekking in the rice fields
Great experience with Mao Cô as Guide. A wonderful trek through the rice fields around Sapa. Rural villages, beautiful landscapes, a unique experience!
事業者からの返答
Dear V4810RJfrancescom,
We would like to thank you for your review. Your review means the world.
Thank you for giving us the opportunity to serve you!
Best regards,
My.
8
84vicentef
July 23, 2024 · via Tripadvisor
Mao Cô the Best Guide to Sa-Pa
Mao Cô is a great Guide and has taken us to enjoy the landscapes of Sa-Pa and its villages.
We have slept in a Villa with very nice local people with very hard beds
Highly recommended
事業者からの返答
Hi 84vicentef,
I am so glad that you enjoy our tour. Thank you for your review.
Hope you had a wonderful time in Sapa.
Best regards,
Mai.
4
476guilleml
July 23, 2024 · via Tripadvisor
Experience required
Mao Có is amazing. It has taken us through the essence of Vietnam. An amazing route through some amazing places.
Fully recommended to escape from Hanoi.
事業者からの返答
Dear 476guilleml,
We appreciate your positive feedback on our service. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you for choosing Travel New Land.
We look forward to serving you again soon!
Best regards,
Hue.
C
Curiosity33132127782
July 23, 2024 · via Tripadvisor
Highly recommended the Mao Cō Guide,
Very good Guide Mao Cō, has been very interesting, speaks English and understands very well. If you do not come with a Local Guide it is impossible to do a good route.
事業者からの返答
Hi Curiosity33132127782,
Thank you for your positive feedback.
I am so glad that you enjoy our tour. Thank you for your review.
Hope you had a wonderful time in Sapa.
Best regards,
Hue.
A
Aitorciscar
July 23, 2024 · via Tripadvisor
Treking with Mao Co
We have done treking with Mao Co, it is good guide, very friendly and explains everything in many details. I recommend doing the trekking
事業者からの返答
Dear Aitorciscar,
Thank you for your review.
We look forward to serving you again soon!
Best regards,
Hue.
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