The two hour Santa Barbara tour with Pintours just didn’t live up to expectations. We could not understand the narration (heavy accent) , very limited information – we would’ve found out more by looking it up on the Internet ourselves. We stopped it midway through and didn’t finish the tour.
事業者からの返答
We're truly sorry to hear about your experience and apologize for not meeting your expectations. Thank you for taking the time to share your feedback. We take concerns like yours seriously and would like the opportunity to make things right. If you're willing, please contact us with more details so we can review the situation and work toward a resolution.
B
Betsy_S
November 13, 2024 · via Viator
Fun trip
Tour was fine, the commentary was interesting and the locations were fun. Recommend starting around 1
J
Jegadisan_S
October 30, 2024 · via Viator
Not worth it
Buggy app and narration wasn’t anything to write home about. Got to the location and the app wouldn’t play the narration. And had to keep exiting the tour and restarting it to make any kind of progress.
Self drive option is not great as well since it does not play well with car play for directions
B
Barbara_W
November 26, 2023 · via Viator
Horrible. Never once did...
Horrible. Never once did anyone tell me you needed a car for this tour!!! They took my money without explaining that. Am on vacation and do not have a car!!!!
1人が参考になったと回答
C
Carlos_M
October 23, 2023 · via Viator
Difficult To Navigate the Audio.
I am not sure if it was Pintours or myself.
It was challenging to navigate the Audio tour, so we decided to explore the city on our own by visiting the popular attractions and more.
If we had known this earlier, we would have saved the money we spent on the Audio tour and invested it in something else.
I am not an IT expert, but I am competent. When it comes to tasks like following audio, I know how to handle it.
Karl Vögeler-Suegart / Ontario / Canada
1人が参考になったと回答
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Sumaya M
May 22, 2023 · via Tripadvisor
Best Private Tour Experience!
We booked the private bus option and it was great! My best friends and I planned a group reunion and Pintours helped us plan the perfect day!
We were able to tour all of Santa Barbara, privately and in class!
A
annamshumate
July 1, 2022 · via Tripadvisor
Best way to see Santa Barbara
Great way to see Santa Barbara and learn the history. Driver will customize and go at your pace. Our Driver was Great!!!!!
E
E6734AVemilyw
March 31, 2022 · via Tripadvisor
Visit Santa Barbara like a local!
Great tour from a Santa Barbara local expert! Highly recommend if you are looking to explore Santa Barbara area!
事業者からの返答
Thank you for joining us! We hope to see you again soon!
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