Claro, mejor algo sencillo y natural, sin mencionar cómo conduce:
⭐⭐⭐⭐⭐
We had a really good experience with Dodo from Smartine during our trip to Java. He drove us between our two excursions to Mount Bromo and Mount Ijen. Dodo was very kind, friendly and helpful throughout the trip.
He took us to meet his colleagues for both excursions, and they were also very nice, friendly and punctual. Everything was well organised, which made the whole experience easy and enjoyable.
Thank you, Dodo, for your help and for making our trip around Java so much easier. We would definitely recommend him and Smartine!
J
jeanfran_oisc942
August 20, 2026 · via Tripadvisor
Very nice experience with Smartine
I would like to provide feedback on the company Smartine and the tour we took as a family in the month of July with 2 teenagers aged 15 and 14.
Our starting point was Yogyakarta. The company had booked train tickets for us to Surabaya. Upon our arrival, our guide Dimas was waiting for us, as well as his driver. We got into a very comfortable vehicle. We were on a private tour. We headed directly on the road to our 1st accommodation. On the road, Dimas put on a little karaoke for us to lighten the mood; it was super nice.
To keep it from being too long, I will summarize by saying that the hotels offered were very good. The dining locations were also very well chosen.
Regarding the visits:
- Bromo: there are inevitably a lot of people, but Dimas knew how to find us a slightly more private spot where we were able to watch the magnificent sunrise. The hike afterward in front of Bromo and then at the crater level was magnificent.
- Tumpak Sewu Waterfall. Very beautiful loop hike with caves, a dip.
- Ijen: We did not leave at the same time as everyone else but a little later because we were not going as close to the fumaroles. Very clear sky upon our arrival, not too many people due to this offset, which offered us a very good experience.
It is worth noting that Dimas was very attentive to what we asked for. He proposed options, talked to us about them, and we chose. He speaks English very well, is very athletic, I recommend him 100%.
W
W8830WNaudreyp
August 20, 2026 · via Tripadvisor
Great experience
Serious and very attentive agency.
Helmi is a serious and professional driver.
L
liviav339
August 15, 2026 · via Tripadvisor
Highlight of my trip on Java
These days were the highlight of my trip!
I booked the three-day tour, but the wildfire prevented me from visiting Bromo. The organization offered me alternatives and discounts. Communication has always been perfect via Whatsapp. Eventually I visited the waterfall and that experience was certainly not inferior. I had a great time with local guide Alan.
The next day it was a bit quieter and I visited a plantation. That was a heartwarming, educational day.
But the last day, Ijen, was the absolute highlight for me. It's spicy sometimes, but guide Lili took care of me like I was his own daughter. He worked there as a miner for years and knows the mountain by heart and takes you to the best places.
My driver Didik took me everywhere for three days. He's a hugely likeable man, who you can talk to. Everything was arranged to perfection: breakfast, stay, guides, transport, transfer to Bali. It's the perfect way to get away from it all for a few days and still have an unforgettable time. Thank you to the whole team for accommodating me so well as a solo traveler.
Long story short: book that tour!
G
gianlucaa686
August 12, 2026 · via Tripadvisor
Bromo and Ijen tour
We did the 3-day and 2-night volcano tour starting from Yogyakarta.
From the very first email exchange for the booking, Eki was very quick and professional in her responses.
The tour was very beautiful, everything was organized to perfection. The hotels were very comfortable.
Our guide Dimas was very good and friendly and took spectacular photos of us.
I highly recommend this agency!
M
MaudBrot
August 8, 2026 · via Tripadvisor
Insufficient guidance, an old car
The two volcanoes and the spring are beautiful experiences, undeniably.
The car was in very bad condition (dead suspension, tape on parts..). The driver was moderately friendly and asked us what the program was, which we had not learned by heart. Did he want to try to get up later?
We did not have a guide because there were two of us and we did not feel very well accompanied. Two years ago, a local agency in Sulawesi had been much more attentive.
From the first day, we reported by email that it would be better if the driver knew the itinerary and followed it, and that the car was in poor condition. We received one response from our contact, then no further news. Never sought to find out how our trip was continuing.
In short, disappointment with the travel service.
P
P8369YTjavierm
August 8, 2026 · via Tripadvisor
Unforgettable trip
All the guides have been amazing, it has been a great experience. Our driver Mull was the best. He provided us with detailed information and was very kind. It has been a fantastic adventure, which we would defenitely repeat.
G
Ganzer_nain
August 2, 2026 · via Tripadvisor
great tour of the volcanoes
I totally recommend the Smartine agency and more specifically the 3-day Bromo Ijen tour.
Easy and clear communication beforehand for direct booking.
Perfect follow-up of the file.
And the tour is truly extraordinary.
Flawless.
Special mention to the guide. Wonderful
6
66sabv
July 23, 2026 · via Tripadvisor
Unforgettable experience
This agency had been recommended to us by a friend who had gone there in 2025. I recommend it 100%. Email exchanges with the agency were smooth and efficient, with excellent advice and recommendations. We went as 2 women: my daughter and me. We opted for the 2-day tour with the 2 volcanoes (but this option was not on the list, which is why I chose this tour). Our driver Dodo was exceptional. Punctual, helpful, very communicative, and full of humor, he drove us around for these 2 days at all hours (day and night!). Total trust. Thank you Dodo! Our 2 guides for the volcanoes: Putra for Bromo and Jawas for Ijen were sensational, and such kindness! Putra: despite the 4x4 traffic jams (600 jeeps present at the site, we are not used to this mass tourism!), Putra took us to the planned viewpoint. He went out of his way. We took the necessary time at each stop. We took lots of photos! He was adorable and a very, very good driver!! Jawas: he shared his knowledge and experience of Mount Ijen with us. We ran into his father who works as a miner in the volcano's sulfur mine. Jawas adapted to our pace. We wanted a fast guide because we wanted to leave at 2 a.m., climb in a minimum amount of time to see the blue flames before coming back up from the crater for the sunrise. The timing was perfect! And he is an outstanding cameraman!!
Really a HUGE THANK YOU to the entire Smartine Indonesia Travel team. These 2 days were a key moment of our trip to Java. We will not forget it!
K
konrada599
July 9, 2026 · via Tripadvisor
Volcano experience
Absolute amazing experience. Very well organized. Good price. With a nice personal touch.
Thank you Mr. Didik.
Surabayaの類似ツアーを比較
最安値: Mount Bromo Sunrise 1 Day Private Tour — $100
最高評価: Mount Bromo Sunrise Tour from Surabaya or Malang - 1 Day — 5.0 (2,001 件のレビュー)
最短: Mount Bromo Sunrise 1 Day Private Tour — 12–14 時間