We reached the meeting point at Victoria Coach Station in time. There was no gate information available with the booking, but figured out that it would depart from Gate 0. The vintage double decker was lovely and we took up seats in the covered bit at the top, which give some respite from the horrible rain. The guide was very knowledgeable and funny. We went through most bits of London known for the Christmas lights. Most impressive were the angel lights, Oxford Street, Regent Street, and some shops with amazing Christmas themed windows. It was a lovely tour which finished in time (could take longer in bad traffic) and we were dropped off at the Victoria Tube station, which was helpful. We thoroughly enjoyed the evening.
N
Nancy_B
December 20, 2025 · via Viator
Set expectations
Very rustic, Very cold and very smelly - “antique” vehicle. Bring blankets. Hard to see store front lights due to masses of people on sidewalks, hard to see the street lights due to bumper to bumper bus traffic
事業者からの返答
Dear Nancy,
Thank you for travelling with Premium Tours, and we are sorry to hear that the tour did not fully meet your expectations. The Vintage Bus used on this tour is over 50 years old, and the experience is designed to give guests an authentic feel of what travel was like in years gone by, as well as offering great photo opportunities.
Regarding the shop lights and the level of activity on the pavements, these are outside of our control, and the streets are expected to be particularly busy during the Christmas period.
Thank you for choosing Premium Tours, and we hope to welcome you on one of our tours again in the future.
M
Maartje_R
December 18, 2025 · via Viator
Amazing!!
This was so fun! Lived in London for years and it was one of the most amazing things I have done in the city. Also really lovely to learn some more history. The lights were fabulous and multiple places I hadn’t seen yet with Christmas. Amazing activity for if you haven’t been to London yet or if you are and want to show the city to visitors. Great value for money. Just make sure you wear something warm.
B
Beatriz_S
December 18, 2025 · via Viator
They left me… I got there...
They left me… I got there a couple of minutes before the meeting time and saw them pulling out! I would think they would at least wait until the time listed.
事業者からの返答
Dear Beatriz,
Thank you for taking the time to share your feedback, and we are sorry to hear about your negative experience.
We advise all customers to arrive at least 15 minutes before the scheduled departure time, as check-in opens at that point. If you arrived a couple of minutes before the departure time, you should have been able to join the tour. However, if you arrived a few minutes after the scheduled departure time, this would be considered late, as check-in closes at departure.
That said, we would like to better understand what happened on the day so we can investigate this further. Please feel free to email us with more details at bookings@premiumtours.co.uk.
H
hollymul_h
December 18, 2025 · via Viator
Christmas Lights Tour in London.
It was a great experience. The tour guide was informative and friendly. Driver was very good. Lots to see.
N
newrocker84
December 17, 2025 · via Tripadvisor
More interesting than I expected
Me and my friend enjoyed this. We expected just to enjoy the lights but we also enjoyed the tour guides information about the city and it's history and etymology as we travelled the streets
8
876Janeb
December 17, 2025 · via Tripadvisor
Christmas Lights tour
Christmas Lights tour was awesome. Our guide Emma did a fantastic job. The bus agent Jonathan was instrumental in helping my party to have a great experience. He deserves a 5 star review.
J
Jean_G
December 16, 2025 · via Viator
Nice evening
Great evening. Lots of information and the lights were amazing. The driver was excellent navigating all the traffic
事業者からの返答
Dear Jean,
Thank you for your feedback! We’re glad you enjoyed the Christmas Lights Tour, found the information interesting, and loved the festive lights. It’s great to hear the driver made the journey smooth.
We hope to see you on another Premium Tours experience soon.
S
Samantha_S
December 16, 2025 · via Viator
Would highly recommend!!
This was a great tour of the lights. Our tour guide was awesome and gave us a bit of history as well. The lights were beautiful. Just a reminder take a hat, gloves, scarf and jacket!
事業者からの返答
Dear Samantha,
Thank you for sharing your feedback! We’re so pleased to hear that you enjoyed the London Christmas Lights Tour and that your guide made the experience even more enjoyable with interesting historical insights. The festive lights are certainly a highlight of the season. We truly appreciate your kind words and hope to welcome you on another Premium Tours adventure soon.
W
W8965FOcourtneyw
December 15, 2025 · via Tripadvisor
Incredible Lights Tour! Do Not Miss This!!!
Steve and Shaun provided one of the best evenings we have had in London yet! My mom and I are traveling together to see London at Christmastime. We walked by their bus before we left and, on a whim, decided to see if we could book on their lights tour. What a happy accident!! Not only were the lights incredible, but Steve provided excellent commentary. He blended historic and modern facts, all with a great sense of humor, both about the lights themselves as well as the sights. Shaun was a very safe driver who did a fantastic job of ensuring we saw everything not too fast or too slow. The vintage bus itself was charming and decorated very festive and fun for Christmas. I would recommend this tour to anyone and will probably do it again if I’m ever in London in December again!
