Our trip was cancelled a few hours before for a mechanical problem but we had correspondence from the operator who offered us another bus but seating downstairs instead of top deck. They also gave us a 50% refund, which we accepted and enjoyed the trip.
B
Basilf1974
December 30, 2024 · via Tripadvisor
Good but not as described
The tour guide was great with lots of useful and new information (although perhaps he should know that Big Ben is a bell not the tower).
However, the tour was not as described - it was less than 75 minutes (an hour I think) and we did not go past Harrods or Winter Wonderland. We had guests with us from America and they were disappointed not to have seen these.
In addition the pick up point was changed and while I cannot fault them for making sure I knew (email and text and phone call) the route to the new pick up point they gave took us to the original pick up point and the description of where the new pick up point was was vague to say the least
E
elar370
December 27, 2024 · via Tripadvisor
I think it’s not worthy for the price
It’s called Christmas lights tour and I wouldn’t say I saw a lot of lights.
At beginning the bus went around big ben and the London eye which took almost the half of the journey.
It is always beautiful to see them but at this time I choose and paid to see particular Christmas lights around central and that what was to be focused
A
A7090DEsusiem
December 22, 2024 · via Tripadvisor
Where were the comedian guides?
The tour route and top deck were excellent for this outing. However, I chose The Classic Tour specifically because the reviews on trip advisor emphasised the fact that this company far exceeded any other because of the hilarious commentary by two guides who normally facilitate this tour.
Sadly, they did not show for our Christmas lights tour, at 16:45 and that was disappointing. It would have changed my choice, had I known that.
Perhaps, they could make it known, in future, when the comedians are not available.
All, in all, my first time and we had fantastic views of the lights.
R
Ricardo3080
November 29, 2024 · via Tripadvisor
Christmas lights
Good bus tour great to see the Christmas lights.
Our guide Ben was excellent with an array of know knowledge and humour.
Wrap up if its a really cold day it get cold