Overall, this was a good experience for an express taste of the country’s main highlights of Petra and the Dead Sea.
事業者からの返答
Thank you for your review.
We’re glad to hear you enjoyed the experience and got a good express overview of Jordan’s main highlights, including Petra and the Dead Sea.
We appreciate you choosing our tour and hope to welcome you back in the future for a deeper exploration of Jordan.
J
Jacqueline_D
December 7, 2022 · via Viator
Expensive and disappointing
I will start this off by saying the driver was nice, but that’s where the positives end.
We booked this “tour” specifically with an English driver, the driver did not speak English which lead to a lot of confusion. Driver ended up taking us to Aquba - not part of the tour and not something we wanted that ended up in us paying more for an already expensive “tour” as well as basically missing the Dead Sea. We only got 45 minutes at the Dead Sea and had to pay the driver cash and we did not get a receipt so who knows how much it actually costs.
Also the people at the camp seem nice but obviously do not speak English and the only staff member who could left often. So having no driver to help with communication didn’t help. The tents themselves were clean.
Overall we felt awkward and did not enjoy our time which is really unfortunate and disappointing because these are such highlights of Jordan. I would not hire this company for this tour.
事業者からの返答
thank you jacqueline for taking the time to write your feedback.
all our drivers speak a good english and that's the most basic feature to think about when we hire them, we're sorry about the miscommunication that happened in your case, the driver offered you to go to aqaba and you agreed on that, and you had lunch there which wasn't included in the package and he had to pay for it, later when you arrived to dead sea he asked you to pay for it, and you thought it was about aqaba visit but it was for the lunch, we blamed the driver for it, he should have explained that earlier.
for dead sea, usually visitors spend 2 or 3 hours in the hotel before sunset, because by sunset all the hotels in dead sea close their private beaches, in your case aqaba visit took more time and you got to dead sea later than planned and had less time to spend there,
for the camp, there are more than 3 people who work in the reception kiosk in the center of the camp, and 2 more people in the cafe, we think it was just a bad luck of you not to meet any of them.
summing up, we're sorry for your inconvenience and if you contacted us during your tour to report these issues you talked about we could have done something about them, but unfortunately you didn't!!. again sorry for your disappointment and we hope that the partial refund we issued helped a bit.
Best regards,
Wahsh & crew
S
seeirap
August 8, 2022 · via Tripadvisor
Unforgettable Tour
It was 2 days full of adventure with a lot of fun, food, and learning about the history of Jordan. Amazing views, perfect pictures and nice memories. The Deluxe tent in the camp was perfect!!
A big thank to Mr. Hasan- our guide who paid a lot of attention to us, gave us a lot of information and take care about us with his smile and kindness.
All people were kindly helpful and they gave us a wonderful hospitality to their places.
Don't Miss it !!
事業者からの返答
thank you for taking the time to write your feedback, we're happy that you enjoyed our tour package, we hope to be always with your trust and good judgement.
looking forward to seeing you again in jordan
Best regards,
Wahsh & crew
U
uhoods
August 5, 2022 · via Tripadvisor
Kempinski Dead Sea
Best resort in Dead Sea they have the best and most beautiful hotel we had so much fun , beautiful experience,kind staff every person represents the majesty of the kingdom of Jordan, thank you chef Abu ilyas from rehab restaurant, such a perfect Lebanese food, thank you Alyass and Mr Zahedan from ashtar restaurant they offered us so beautiful service and thank you for the people who handle the infinity pool they do there best to make us happy, thank you walked and Hashem and every one there. Rooms and nice and clean , service was supper awesome 🤞
S
sharonbaronl
June 1, 2022 · via Tripadvisor
Beautiful, enjoyable trip
Our driver Ahmad K picked us up (comfortable full size car) from the hotel and drove 3-4 hrs to Petra. Petra was beautiful, fantastic!! We hired a guide and spent several hours there, taking an additional tour within w/our guide Mohammed Hashwa (very knowledgeable).
If too much walking, there are donkeys, mobile cart avail $ and a few stops available for water along the way.
From Petra we went to Wadi Rum through the mountains and stopped for great overviews and photos. Our driver was on time, very patient and helpful the entire time.
We stayed overnight at Rum Magic Camp, had a nice private tent and the most delicious buffet meal. Day 2 early morning, after breakfast we did a jeep tour. (Recommend). We saw where the Martian was filmed and Lawrence of Arabia. We stopped at a Bedouin tent, interacted a bit, had tea and bought a few things. Great, beautiful scenery in the desert. Then to the Dead Sea (additional $ for lunch, pool) and back to Amman by evening. We enjoyed this private tour very much.
事業者からの返答
hello Sharon..
i hope you & the family are doing well,
thank you for taking the time to write your feedback, we're happy that you enjoyed your visit to Jordan, we hope to be always with your trust and good judgement.
looking forward to seeing you again in jordan
Best regards,
Wahsh & crew
A
adrivazo
May 2, 2022 · via Tripadvisor
Amazing 2 day trip of Jordan and outstanding and kind drivers
We had the most fantastic time in Jordan. Wahsh and Hasan were super communicative, responsive and adapted the trip to our needs. Despite booking super last minute they were on top of everything from the minute we landed.
The 2 day trip to Petra, Wadi Rum and the Dead Sea was beautiful, absolutely worth checking out these locations and if you're tight on time, having someone knowledgeable and helpful makes a world of a difference. Wadi Rum is a must! Petra and Wadi Rum are magical.
Some things were unclear about the itinerary at the Bedouin camp but that's because the camp owners weren't super clear about some of the activities, but Wahsh not only helped us clarify things with the Bedouin crew, he also helped other camp guests, with translation and more. Everywhere we went he was always happy to offer a kind word to other tourists which inspired lots of trust in us.
They are truly an amazing group of people- Hasan and Wahsh looked out for us, going above and beyond. When a few things went missing on our trip (our oversight) they changed their plans to help us and made sure we got what we lost back safely! If we go back to Jordan we'll be sure to let them know and recommend our friends to them too!
事業者からの返答
hey Adriana..
i hope you & the family are doing well,
thank you for taking the time to write your feedback, we're happy that you enjoyed your visit to Jordan, it was a pleasure to be with you along the tour, we hope to be always with your trust and good judgement.
looking forward to seeing you again in jordan
Best regards,
Wahsh & crew
S
sinanaR6152HM
April 25, 2022 · via Tripadvisor
Just incredible 2 day tour of jordan!
we did the two days petra, wadi rum and dead sea from amman and it was all wonderful the driver hasan was very helpful and knowledgeable throughout the tour, he brought his camera with him so he can take good pictures of us which was very nice of him. the car was clean and modern with water and WiFi access.
Hasan was great and definitely took into considerations for our personal needs. We changed to tour destinations to better suit our needs and therefore we were able to add Aqaba to the trip with a glass bottom boat tour instead of the Dead Sea but the next day took us to the Dead Sea as an addition to the tour! It’s that kind of flexibility and service that was sooooo greatly appreciated !
The 4x4 Wadi Rum tour was terrific! The Bedouin camp was great. we upgraded to the deluxe as certainly appreciated the private bath and A/C. we were pleasantly surprised, that we had hot water to shower in the morning!
we definitely recommend this tour!!
事業者からの返答
thank you for taking the time to write your feedback, we're pleased that you enjoyed your trip with us, our drivers do their best so you have an unforgettable experience of jordan, we hope to be always with your trust and good judgement.
hoping to see you again in our country,
cheers,
Wahsh & crew
M
marcosbarreram
March 27, 2022 · via Tripadvisor
An amazing experience
It has been an incredible experience, I would repeat a thousand times. Mohammed is a great person. I recommend everyone to take this activity.
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事業者からの返答
Gracias marcos por el comentario positivo y por los excelentes consejos sobre cómo tomar buenas fotos, esperamos verte de nuevo en Jordania, y cuando visite España en el futuro, seguramente serás mi guía turístico.
Sigan con el buen trabajo.
Salud,
Wahsh