I spoke with a representative to book the tour, as I couldn’t book myself online. I needed both a driver and a guide. The representative assured me a guide would be included. Our driver clad in his business suit, picked us up in one of the his company’s black Mercedes. He dressed well but was devoid of communication skills. . He did not engage in any conversation with me or my mother. (Mom was born and educated in Poland. We both speak Polish). Driver dropped us off at Westerplatte. We waited 15 minutes for him. We thought he was parking the car and he would then meet us. After 15 minutes i called to complain to the local contact. I explained that the representative I spoke to assured me there would be a guide. No guide. The contact explained it’s written on the website that they only provide transportation. Buyer beware.
Westerplatte itself I found out more about after visiting Bazylika sw. Brygidy. The church has some information about Westerplatte on board displays. You are able to learn how/why things occur.
The contact for the tour ended up calling me as we are past our two hours. The driver has complained. Mind you we lost 15 minutes waiting for the driver and another 15 minutes on the phone with local contact. I had told the local contact that we were on our way but mom doesn’t ambulate quickly since she’s 82. The local contact called back a few more times to learn of our progress meeting the driver. All the while, the local contact keeps repeating how annoyed the driver feels. Ok. I’m annoyed with the entire “tour.” I gave no tip for the driver. He didn’t deserve one and Viator doesn’t deserve my business.
I
Iain_F
October 16, 2024 · via Viator
Westerplatte
Driver was on time to pick me up from my hotel. Transport was very clean and tidy. Dropped me off at the car park and waited there while I explored the area.
事業者からの返答
Thank you for the great opinion and all the best.
G
Guy_S
September 2, 2024 · via Viator
Great, comfy ride to Westerplatte in a very nice car!
Private trip by luxury car and a very courteous and professional driver says it best. Driver arrived on time at designated location, got me settled in for a very comfortable ride which took about 20 minutes. He dropped me off at entrance to Westerplatte and told me where to go and what to expect and then waited in the parking lot while I explored Westerpatte and its surroundings. Drive back was equally as comfortable and the driver was again very courteous and professional without being stiff and snooty.
事業者からの返答
Thank you for using our service and very positive comment.
We invite you to use our services next time.
B
Brigita_S
May 31, 2024 · via Viator
Great driver
Driver was very pleasant and easy going. Was at the hotel early, dropped me off at Westerplatte and was able to explore on my own.
事業者からの返答
Hello,
thank you for your great review !
All the Best.
W
Wanderer813150
December 20, 2023 · via Tripadvisor
Great Car Service
If you are looking for a car service while in Gdansk this is the one you should use.
Car was comfortable and clean. Our driver was very helpful sharing information about the area and things to see while in Gdansk
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事業者からの返答
Hello,
thank you for your great review !
All the Best.