Good experience! Our flight was delayed and they knew it ahead of time. Contacted us when we landed and then waited for us to clear customs. Be sure to know how to turn on a phone number that you filled out for your contact info in case the driver needs to reach you.
L
Lisa_D
May 31, 2026 · via Viator
Five star service! Highly recommend.
Excellent service from start to finish! Our driver was waiting for us at Barcelona BCN Airport with a smile and a sign displaying our name, making it easy to find him. Since this was our first time entering Spain under the new immigration system, we were unsure how long customs and baggage claim might take, but he was patiently waiting when we came through.
The transfer was smooth and comfortable, and we arrived at our hotel much earlier than expected. We would definitely use this service again and highly recommend it to others visiting Barcelona.
事業者からの返答
Thank you so much, Lisa, for your kind review!
We’re very happy to hear that your transfer experience in Barcelona was smooth and comfortable from start to finish. We always do our best to make arrivals easy and stress-free, especially after long flights and airport procedures.
It was a pleasure serving you, and we truly appreciate your recommendation. We hope to welcome you again on your next visit to Barcelona!
S
shaun_s
May 21, 2026 · via Viator
Airport transfer was very...
Airport transfer was very smooth and comfortable. The driver was prompt, friendly and professional. Short trip to city center. Highly recommend!
事業者からの返答
Thank you sir! Glad it went very smoothly, hope to see you again in Barcelona.
S
Steven_B
April 19, 2026 · via Viator
Good overall experience
Waseem was very helpful and handled all of our luggage. He provided a comfortable and timely transfer to our hotel. We would definitely recommend him for future travels.
事業者からの返答
Thank you, Steven, for your kind review.
We’re glad to hear everything went smoothly and that Waseem provided helpful and timely service. We truly appreciate your recommendation and look forward to assisting you again in the future!
R
Robert_S
December 19, 2025 · via Viator
Flight was delayed over 3...
Flight was delayed over 3 hours but the driver was there when we arrived! Very conscious and good driver 👍 Flight delayed but driver was there
事業者からの返答
Dear Robert, thank you! We always monitor flight status in real time, so delays are never a problem — we'll be there whenever you land. Really glad it gave you peace of mind after a long wait. See you next time in Barcelona! 👍
S
stephsteeves19
December 5, 2025 · via Viator
Barcelona Airport pickup
The driver was late and the NCL staff helped me understand what he was saying on the phone. He did not have a sign with our name on it.
Once we connected he was very nice
事業者からの返答
Dear Steph, thank you for the 4 stars and for your patience! We apologize for the delay and for not having the name sign ready — that's something we take pride in and it was an isolated incident. We're glad you connected with the driver and that the ride went well from there. We'll do better next time!
V
Virginia_M
October 28, 2025 · via Viator
airport pick-up
Timely pick-up with a personable and professional driver. Car was clean large enough for four large bags and hand-carry items.
事業者からの返答
Dear Virginia, thank you! We always make sure the vehicle is the right size for our passengers and their luggage — no stress on arrival. We hope to see you again on your next visit to Barcelona!
L
Laura_S
October 18, 2025 · via Viator
50 minutes late after 12...
50 minutes late after 12 hour flight-a little irritated
Cab was clean, driver apologized but lots of excuses about traffic to airport
事業者からの返答
Dear Laura, we completely understand your frustration, especially after a 12-hour flight. That day traffic to the airport was unusually heavy and outside our control, but we know that doesn't make the wait any easier. We're glad the driver apologized in person and that the vehicle met your expectations. We'll always do our best to keep you informed when delays happen. Hope to serve you better next time.
K
Kent_S
October 14, 2025 · via Viator
My driver was great, he...
My driver was great, he was waiting with a sign showing my name. It was the best time I have had at a strange airport
事業者からの返答
Dear Kent, that really made our day! The name sign is a small touch but we're glad it made you feel welcome from the first moment. Hope to see you back in Barcelona soon!
C
club97
October 11, 2025 · via Tripadvisor
Transfer
good communication, we were picked up on time, no waiting and the price was very reasonable. I will definitely use again !
事業者からの返答
Thank you so much! We always aim to be on time and keep communication clear, so it's great to hear it made a difference. See you on your next trip to Barcelona!