The driver was courteous, however he was about 10 mins late. He did call 15 mins before the pick up time to inform us that he would be late. Luckily I planned my pick up time a bit generous otherwise I would have missed my flight. Since it was a taxi, I would probably just take one at the taxi stand next time without booking thru Viator.
R
Relax707779
September 14, 2026 · via Tripadvisor
Barcelona pickup and hotel dropoff
My problem was that my phone did not upload the info right away and they waited till the day prior to send driver info. But we were able to reach him and he found us in that busy airport. We went to our hotel with zero issues.. highly recommend.
I
ingrid_m
September 5, 2026 · via Viator
Driver was late. Unclear...
Driver was late. Unclear where to meet. Walked around airport trying to find where to meet. Had to call Viator for help.
事業者からの返答
We sincerely apologize for the delay and the confusion regarding the meeting point. We understand how frustrating this must have been, especially after having to walk around the airport and contact Viator for assistance.
We are reviewing this with our team to ensure clearer meeting instructions and better coordination with the driver for future services. Thank you for your understanding, and we apologize again for the inconvenience.
S
Sergio_E
September 2, 2026 · via Viator
Very reliable transportation
We had wonderful communication with the driver and he arrived early. The minivan was comfortable and spacious with wonderful air conditioning. I love using them for our peace of mind on all our travels.
Thank you
M
Mary_H
September 1, 2026 · via Viator
Viator airport pick up
Our driver, Carlos, picked us up at the airport and was absolutely terrific. Great driver and great person to greet us into Barcelona and we just had a very good experience and I would recommend him to anybody.
J
Joseph_H
August 31, 2026 · via Viator
Barcelona Airport Transport
Our driver was on time and very friendly. He told us exactly where to meet him including pictures. He made our transport from Barcelona to Sitges very enjoyable!
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Robert_F
August 26, 2026 · via Viator
Left out to dry
My reason poor review was not because of the airport, that was fine.
The problem began in Tuscany . We had a day tour for Pisa and Florence. Our driver never showed and when we contacted support we were told the local operator refuses our tour. We were never advised. They just left us stranded at the dock. Horrible experience!
L
Lisa_H
August 24, 2026 · via Viator
Other than us getting...
Other than us getting lost in the airport trying to find the exit to the proper area lol we had a fabulous ride experience to the port!
K
Keith_P
August 24, 2026 · via Viator
A+ service........
On time. Great communication. Professional service all around.>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
K
Kellie_T
August 20, 2026 · via Viator
Fabulous
Fabulous service and very caring with my mum who has issues walking. On time and went out of his way to help us