We booked tickets ., desert safari and city tour from Mayra tours.. it was very smooth process.. they follow up for timings and they manage last moment changes in time as well ., as my daughter was not well but Ms.Sana manage to change schedule last moment.. Mayra Tours team is very cooperative..
事業者からの返答
Dear Feroz,
Greetings from Mayra Tours!
Thank you so much for sharing your valuable feedback with us. We are delighted to know that you had a smooth and enjoyable experience with our ticket bookings, desert safari, and city tour services.
We truly appreciate your kind words about our team’s support and flexibility. We understand that unexpected situations can arise, especially when traveling with family, and we are happy that Ms. Sana could assist you with the last-minute schedule change and make things convenient for you.
Your comfort and satisfaction are our top priorities, and feedback like yours motivates our team to continue providing the best possible service.
We look forward to welcoming you and your family again for more memorable experiences with Mayra Tours.
B
blanka245
February 28, 2026 · via Tripadvisor
Perfect
Thanks a lot for this wonderful experience.
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
A
arturbW8395TU
February 26, 2026 · via Tripadvisor
Actually, everything was good only the tickets were expensive.
I was well advised when I booked the ticket you get the tickets digitally and don't have to wait long.
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
S
salimaI2109AE
February 10, 2026 · via Tripadvisor
Surely suggest with our friends
Best expirence I can every get, I was wondering to book ticket, but I met ayub shaikh at city season tower, who arranged tickets in few minutes it was smooth and I didn't had to wait in ticketing line
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member AYUB SHAIKH contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
L
lorainem739
January 6, 2026 · via Tripadvisor
Tots
Salon helped booked the tickets and avoid long queues. She has always been helpful with tips and other info. Thanks for helping us have an amazing experience!
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
U
urbeer2020
December 31, 2025 · via Tripadvisor
Trip to Dubai
Ayub Shaikh was very helpful with giving us tips about which trips can be done together, the best times to visit, commuting, timings, etc.
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member AYUB SHEIKH contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
P
Pioneer790393
December 13, 2025 · via Tripadvisor
Stressfree Tour
I love the way Ayub customised the tour for us keeping in mind the time limitations
And he ensure to take open ticket for Burj Khalifa to ensure we aren't rushed from Global village.
Hello also organised a round trip cab and Assad the cab driver was awesome. He kept us entertained with stories of Dubai and the amusing facts behind Dubai's vehicle number plate .
Thank you for a wonderful, stressfree experience! Thank you Ayub and Assad!
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member AYUB contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
M
Mustafa H
December 12, 2025 · via Tripadvisor
Terrible!!
Do not book with this company!!! Be very careful when dealing with deceitful business tactic this company uses. I purchased tickets for Burj Khalifa 124th/125th view well in advance with them and they sent me recycled already used ticket so I was not allowed to enter and had to wait in a long line to re-purchase tickets. Trying to resolve any customer service issues with Mayra tours is like pulling teeth.
事業者からの返答
Dear Guest,
We truly regret the inconvenience caused and appreciate your understanding. Your feedback is important to us, and we will continue working to improve communication and booking processes to avoid such situations in the future.
We hope to have the opportunity to serve you better on your next visit.
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration you experienced.
Warm Regards,
Feedback Team,
Mayra Tours LLC
J
J7716VXjays
November 28, 2025 · via Tripadvisor
Best suggestion by Ms. Saloni for our Dubai Tour.
Our 125th-floor Burj Khalifa visit was unforgettable! Huge thanks to Ms. Saloni at the Novotel travel desk for suggesting it—her recommendation made our trip truly special.
事業者からの返答
Dear Guest ,
Greetings From Mayra Tours !!
Thank you for sharing your most encouraging feedback with the TripAdvisor Community.
I am delighted that we made your experience memorable enough to deserve the ratings which
you shared with us and we are happy to read that our team member SALONI contributed positively to your memorable Dubai tour experience.
Once again Thank you for your valuable Feedback!
J
Juan39710
October 26, 2025 · via Tripadvisor
Awful.
Horrible wait and the elevators almost empty, if you want to waste your time it's your scam, not a bank to sit on, don't do it
事業者からの返答
Dear Guest,
We truly regret the inconvenience caused and appreciate your understanding. Your feedback is important to us, and we will continue working to improve communication and booking processes to avoid such situations in the future.
We hope to have the opportunity to serve you better on your next visit.
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience and frustration you experienced.
Warm Regards,
Feedback Team,
Mayra Tours LLC
