My mom and I spend 11 days 10 nights fly in private safari with perfect wilderness and safari. The trip went well without major delay or issues. The office staff Betty was very responsive from day 1 of my planing of the trip till the end of the trip which lasted about 10 months. Their price was competitive compared to other operators. All the drivers/guides were friendly and willing to accommodate our needs. We had a good time in East Africa. Thanks to Perfect Wilderness and Safari to make it happen! Only one thing I hope they can improve is every time when we changed the driver/guides in different parks, I wish the driver/guide would contact me in WhatsApp and introduce themselves to me and confirm that they will be waiting for us the next day.
事業者からの返答
Thank you so much for taking the time to share such a detailed review of your 12-day Kenya and Tanzania safari with us. We are truly delighted to hear that you and your mom had a wonderful time exploring East Africa with us.
It is especially appreciated to know that Betty was responsive and supportive throughout the planning process and remained available from the beginning of your arrangements all the way through to the end of your trip. We understand that planning such a long and detailed safari over many months requires clear communication and reliability, so we are happy to know that you felt well supported throughout the process.
We are also pleased that you found our pricing competitive and that our driver/guides were friendly, flexible and willing to accommodate your needs along the way. We always strive to provide not only a well-organized safari, but also a comfortable and enjoyable experience tailored to each guest.
Thank you as well for your constructive suggestion regarding driver/guide changes between the different parks. We completely understand how reassuring it would be to receive a WhatsApp message from each new driver/guide, introducing themselves and confirming the meeting arrangements for the following day. This is valuable feedback, and we will certainly share it with our operations team so we can improve communication and make these transitions smoother for future guests.
It was a pleasure having you and your mom travel with us, and we are very happy that your East African adventure went smoothly. Thank you for choosing us and for trusting us with such a special journey. We hope to have the opportunity to welcome you back to Kenya or Tanzania again in the future!
Regards,
Lesley
S
S7119GQtimothyg
September 18, 2026 · via Tripadvisor
I did my research and Im thankful I went with Perfect Wilderness safaris!
When I started researching African safaris I came across several recommendations for Perfect Wilderness on social media. I decided to go with those recommendations and I’m glad I did! The staff was from the booking process on incredibly helpful in putting together an itinerary with lodging and activities that surpassed my expectations. On arrival to Nairobi we were promptly picked up and taken to our hotel. The following morning Chris our Kenyan guide arrived promptly in time and we set out of five days of incredible sites through the Kenyan parks. Chris was a magician at knowing all the best areas to view wild life and by day two we had viewed every large animal the parks contained! On day six Chris drove us to the border and handed us off to Hodge our Tanzanian guide. Hodge guided us through a very busy customs office and by the end of the day we were un Serengeti park. The lodges throughout our trip were very comfortable and all had very accommodating staff. Hodge was so personable it felt like spending time with a life long friend! He was able to find unforgettable encounters with lions, cheetahs, leopards, elephants, baboons, giraffe, and more others than there is space to list! Through out Perfect Wilderness over delivered in every way!
事業者からの返答
Thank you so much for taking the time to share such an incredibly detailed and thoughtful review of your 12-day Kenya and Tanzania safari! We are absolutely delighted to hear that your experience with us exceeded your expectations from the very beginning.
It means a great deal to us that you found us through recommendations on social media and decided to place your trust in our team. We know that planning a safari, especially a journey covering two countries, involves many important decisions, and we always strive to make the booking process as smooth, helpful, and personal as possible. We’re especially happy to hear that the itinerary, lodges, activities, and arrangements came together so well for you.
We are also thrilled that Chris made your five days in Kenya so memorable. His knowledge of the parks and ability to understand where to find wildlife are truly valuable qualities in a safari guide, and we’ll be very happy to share your kind words with him. Seeing such an incredible variety of wildlife so early in your safari must have been an amazing experience!
We are equally pleased to hear that Hodge gave you such a wonderful welcome into Tanzania and helped make the border crossing smooth despite the busy customs process. It sounds like his warm personality and passion for guiding made your time in Tanzania feel especially special. We’ll certainly pass your compliments on to him as well. Encounters with lions, cheetahs, leopards, elephants, giraffes, baboons, and so many other animals are exactly the kind of unforgettable moments we hope our guests take home with them.
It is also wonderful to know that you enjoyed the lodges and found the staff welcoming and accommodating throughout the journey. We carefully select our accommodation partners with our guests’ comfort and overall safari experience in mind, so your feedback means a lot to us.
Your words that we over delivered in every way truly mean so much to our entire team. From the first inquiry and itinerary planning to airport transfers, guiding, accommodation, border arrangements, and the game drives, our goal is always to make the journey seamless and memorable.
Thank you once again for choosing us and for putting your trust in us. We are incredibly grateful for your recommendation and delighted that Chris and Hodge helped make your Kenya and Tanzania adventure such a memorable one. We hope to welcome you back to East Africa someday for another unforgettable safari!
Regards,
Lesley
K
Ket L
September 5, 2026 · via Tripadvisor
Family Safari’s Adventure
Thank you Perfect Wilderness for organizing our 11 days Kenya and Tanzania (private) Safaris from August 25 to September 4. Damaris, our tours consultant, was responsive to our inquiries and requests from the beginning to the end - a six months duration. Nathan (driver for NPs - Hells Gate, Lake Nakuru, Maasai Mara) was excellent in capturing all the big fives. Vincent (driver for NPs - Serengeti, Ngorongoro, Lake Manyara) made our highlight possible in witnessing the Great Wildebeests Migration, crossing the Mara River. Joseph (driver for Amboseli) was kind and truthful, who offered stranded tourists a ride to safety.
Traveling as a family of four with two young teenagers, we found the itinerary, with minor adjustments, to be well suited for a road trip exploring all the National Parks, and seeing the countryside and the local people. Accommodations included from a comfortable seasonal camp to a luxurious coffee farm lodge. Foods were decent and well prepared so nobody got sick. Lastly, people in Kenya and Tanzania were always welcoming and friendly, though souvenir vendors were insisting but never aggressive.
Payment was secure and without issues by Credit cards.
Overall, our safaris adventure was smooth and successful. We would highly recommend to our families, friends and colleagues.
事業者からの返答
Thank you so much for your wonderful review and for choosing us for your Kenya and Tanzania adventure! We are delighted to hear that your family of four had such a smooth and memorable safari experience.
We are especially grateful for your kind words about Damaris, who supported you throughout the six months of planning. We will be sure to share your appreciation with her. A big thank you as well to Nathan, Vincent, and Joseph for making different parts of your journey so special. We are thrilled that Nathan helped you spot the Big Five, while Vincent made it possible for you to witness the incredible Great Wildebeest Migration and the Mara River crossing, truly an unforgettable highlight!
We also appreciate your comments about the itinerary, accommodations, food, and the warm hospitality you experienced across Kenya and Tanzania. It is wonderful to know that the safari worked well for your family and your two teenagers and that everything went smoothly from start to finish.
Thank you once again for your kind recommendation to your family, friends, and colleagues. We truly appreciate your trust and hope to welcome you back to East Africa for another unforgettable adventure in the future!
Regards,
Lesley,
V
vikrams_shenoy
August 12, 2025 · via Tripadvisor
Masai Mara/ Seregeti Private Safari Tour
We took 12-day African Safari tour with Perfect Wilderness based in
Nairobi. It was in August 2025. We are more than happy with the tour.
We were 6 people in the tour group and it was private tour. Betty
wangare (Perfect Wilderness) worked with us patiently every customizations.
We added extra day in Masai Mara, Added night stay on the day of
arrival etc.
Tour included Masai Mara, Lake Naivasha, Lake Nakuru, Serengeti,
Ngorongoro, Amboseli. The travel covered Kenya and Tanzania.
The driver/guides were very good. Experienced driving, Keen
sense wildlife spotting, answering all questions patiently.
lending a hand to climb vehicle when needed were common to
Nathan, Mustafa, Ottumani and Victor. They came as guides and
left as friends.
The vehicles were Landcruiser (one) for 6 people. It was safari
vehicle with raised roof, cooler, power points for charging.
Since we asked for stepping stool it was provided in every vehicle.
All hotels very comfortable. Food was very good and plenty of choices.
Our vegetarian friends had plenty to eat. Packed picnic lunches
made sure we were not hungry. In some hotels we could see wild animals
from the window; we could hear wild animals roar in night - while the
lodge was safe within electric fence.
Betty made sure the tour was seamless even during handover at
Kenya <-> Tanzania border.
All the game drives were one better than other. We saw all the
animals we had hoped to see, some times within few feet distance.
We were lucky to see the great migration - sight cannot be forgotten (thanks
Nathan!)
people of Kenya and Tanzania we came across are nicest people
We had trip of a lifetime.
事業者からの返答
Hello,
Wow—thank you so much for this detailed and thoughtful review! We are absolutely thrilled to hear that your 12-day safari across Kenya and Tanzania was everything you had hoped for and more.
It was a pleasure working with you to customize the perfect itinerary, and Betty will be especially happy to know her support made the planning process smooth and enjoyable for you. Ensuring your comfort from arrival to farewell is something we take pride in, and we're glad that all your additions—like the extra day in Masai Mara and stepping stools—helped enhance your experience.
We're also so pleased to hear such wonderful feedback about Nathan, Mustafa, Ottumani, and Victor. These guides truly love what they do, and it means the world to us that they not only provided expert guidance and care but also formed lasting friendships with your group.
It’s fantastic that you got to witness the Great Migration—what an unforgettable sight! And we’re so glad our accommodations, vehicles, food, and seamless border transitions met (or exceeded!) your expectations, including for your vegetarian friends.
Thank you again for trusting Perfect Wilderness with your adventure. We hope you carry these memories with you forever, and we'd be honored to welcome you back for more safaris in the future.
Warm regards,
Clara
7
799pingz
August 10, 2025 · via Tripadvisor
Thank you so much Chris!
Chris Asante is not just a guide—he’s a safari doctor! He took great care of us, made us laugh, and brought the savannah alive with his knowledge.
事業者からの返答
Hello,
Thank you for this fantastic review! We absolutely love that Chris gave you a memorable experience and brought the Savannah alive with his knowledge.
We are so happy to hear that he made your experience both fun and enriching, with just the right mix of laughter, knowledge, and genuine hospitality. Chris truly has a gift for bringing the savannah to life, and we will be sure to pass along your kind words to him.
Warm regards,
Clara
K
ks2018dec
September 6, 2024 · via Tripadvisor
Good tour operator but management has to improve their customer obsession
We customized their standard 12d tour mid-range hotels by adding one more night at Masai Mara and Serengeti each (total 14days), upgraded few hotels/lodges, added balloon safari, private 4x4 land cruiser for the entire trip. We are vegetarians and we were assured that they know how to handle that. Needless to say, we spent quite a bit on this vacation.
Positives: Our travel consultant (Everline) was very knowledgeable and guided us from planning, upgrades, immunization, visa etc. and was very responsive. We typically got our WhatsApp questions answered in less than 24 hrs. Arrangements were made as per the itinerary, driver showed up on time, tour guides in Kenya/Masai Mara (Chris - the safari doctor) and Tanzania/Serengeti (Hassan) were very good. Very happy with both of them. We saw 4 out of 5 very close by and rhino from a distance out of big-5. Sooo many time we saw lions and lioness that at the end we didn't even bother to stop. All because of Chris and Hassan. They were great spotters.
Food: Food quality was meh (but we kind'a expected that).
Transport: Vehicle (4x4) from Nairobi to Serengeti was ok but not modern (no a/c and no sockets for phone charging) especially when you spend 10hr everyday in dusty, sunny open roof vehicle you are sweaty and also run out of batteries in your electronics. After our tour guide (Chris) informed the travel consultant (Everline), our vehicle (4x4) from Serengeti to Arusha portion was better. It had a/c, charging ports and mini fridge, which came from their Tanzania based business affiliate Mama Savana (https://www.tripadvisor.com/Attraction_Review-g297913-d21209272-Reviews-Mama_Savana_Safaris-Arusha_Arusha_Region.html). Going back from Arusha to Kenya/Amboseli portion of the vacation was the worst (last two days). Both vehicle and the guide left a bad impression.
Negative: Roadside lunch place where we had to eat lunch (some days) were pretty bad. Everything went downhill after Arusha. The new guide and vehicle (going back to Kenya) was crappy. 4x4 vehicle broke down in Amboseli National Park (in the middle where we see herds of zebras and elephants in 50-70ft distance) and it took 4 hrs to fix it. One hour later it got stuck again in the water/ditch and another 4x4 had to come and rescue us. The box lunch that the guide picked up was non-vegetarian. So, all of us hungry, through out the day with a vehicle that breaks down frequently triggering irritation and anxiety. Our entire day was ruined. We requested a replacement vehicle but we were told that it was not possible. Our primary concern was our next day travel to Nairobi to fly back home and if the vehicle breaks down again we could miss our flight. Our new tour guide (not very smart) tells us that in case vehicle breaks, he would help us hitch a ride with a car going towards Nairobi !! Geez that's not a comforting sign after spending a fortune for this vacation.
Bottom line: I would have given 5-star rating but held back due to our experience in last two days. You only find out how good and customer focused this business is by seeing how they solve the problem when they arises. In my opinion they lack that. This tour operator is a good mid-range/budget friendly business but don't expect great service (even if you pay for it).
事業者からの返答
Thank you for taking the time to share your detailed feedback about your recent tour. We genuinely appreciate your comments and are glad to hear that you were pleased with the planning, upgrades, and the services provided by Everline, Chris, and Hassan. It’s wonderful to know that their expertise contributed to a memorable experience in both Kenya and Tanzania.
We’re sorry to hear about the issues you encountered with the transportation and food quality. Your comfort and satisfaction are very important to us, and we regret that the vehicle issues and roadside lunch conditions did not meet your expectations.
Regarding the breakdown and subsequent problems with the vehicle, we deeply apologize for the inconvenience and frustration this caused. Your feedback about the guide and the vehicle issues will be shared with our partners to prevent similar issues in the future.
We truly value your input as it helps us improve our services, we hope that despite these challenges, you were able to enjoy the highlights of your trip.
M
monicapatriciag2022
March 5, 2024 · via Tripadvisor
They did not reserve the hotel that they told us about on the tour
They told us about hotels, but upon arrival it was not the hotel they told us about, they kept us waiting, we had not eaten, there were no taxis or drivers and they did not bother to confirm that the hotel was appropriate.
I do not recommend it and if you are going to be with them, make sure they reserve the hotels for them because being far away it is not so easy to get a hotel from one moment to the next
T
T8210WMlarryg
October 15, 2023 · via Tripadvisor
Fantastic Safari trip
We had a fantastic Safari trip through Kenya and Tanzania (Amboseli, Lake Manyara, Ngorongoro, Serengetti and Maasai Mara). Everline did a great job organizing our customized route and tours. Our guides in Kenya (Ronald) and Tanzania (Richard) were fantastic. We saw hundreds of animals up close and easily saw the big five several times over. Trip of a lifetime.
事業者からの返答
Hello,
We're thrilled to hear you had a fantastic safari trip through Kenya and Tanzania and that Everline, Ronald, and Richard played key roles in making it a trip of a lifetime. Thank you for sharing your experience and for choosing us.
Regards
Sylvia
C
cindyk178
October 21, 2022 · via Tripadvisor
Incredible Safari with Perfect Wilderness
Wow! What an exciting and memorable 2-week safari Perfect Wilderness set up for myself and my wife! Thanks to Everline, she arranged a trip that exceeded our expectations. She accommodated us by making changes to lodges and the itinerary with no questions asked over several months. We stayed an amazing lodges, all with beautiful rooms, gorgeous grounds and fantastic meals. Everything went off without a problem. Even when we arrived there was a mix up with our luggage with the airline and we had to wait 3 hours at the airport for the issue to be resolved. We thought our driver from Perfect Wilderness would have left, but waiting for us outside at 1:00 a.m. was Paul, our intrepid and patient driver who drive us to our hotel in Nairobi. We had perfect weather and saw not only the Big Five many times, but dozens of other species including camels! Everyone we met whether tourists like ourselves or employees at the parks, lodges or with Perfect Wilderness were helpful and friendly. Let’s not forget our driver Joel, who drove us through Kenya and was a remarkable and skillful driver. He could handle any terrain while keeping up a running commentary on the types of animals we were seeing, how to find them and even the family history of these animals! Joel was extremely knowledgeable not only of the animals, but also each National Park, the surrounding villages and the culture of Africa. His constant communication with the other drivers allowed us to see multiple lion prides, herds of elephants and even the rare white rhino. For our personal comfort, he upgraded us into a better lodge in Masai Mara, which had a huge swimming pool that only we used! Joel got us safely to the Tanzania border and was there to pick us up 4 days later to continue our safari in Kenya. In Tanzania, our driver was Mustafa. He mirrored Joel’s talents as a driver perfectly. He could manoeuvre any road, any condition in rain or shine. He also kept us informed of all the different animals and where to find them. He once drove quickly across the Serengeti and stopped abruptly a few feet from a pack of cheetahs! Mustafa was friendly, courteous and always aware of our personal safety and comfort. If you choose Perfect Wilderness as your safari company, Joel and Mustafa will take care of you thoroughly and you will have an amazing time! We toured through Lake Nakura, Lake Navisha, Masai Mara, Serengeti, Ngorongoro, Tarangire and Amboseli National Parks over 2 weeks and had the trip of our lifetime thanks to the professionalism, thoughtfulness and caring of Perfect Wilderness. Thank you Everline, Joel and Mustafa for the wonderful memories!
1人が参考になったと回答
事業者からの返答
Hi Cindy,
Thank you for writing us a great review and a five star rating. We are glad you had an amazing time during your two week Kenya - Tanzania tour safari. Your safari was tailor made and our staffs are determined to make sure that our clients are satisfied.Thanks for spreading the good word. We will pass the positive feedback to our staff Everline, Joel and Mustafa for their impressive work.
We look forward to serving you in the near future.
Regards,
Faith.
K
KeithP619
October 11, 2022 · via Tripadvisor
Amazing Safari Trip
What an amazing experience. Everything was organized very well and the accomodation was good some was excellent. We managed to see the Big 5 many times over including seeing all 5 in one day at Serengeti. Our drivers were very good. Highly recommended to do this safari with Perfect Wilderness.
事業者からの返答
Hello Keith,
Thank you for writing such a wonderful review and giving us a 5 star.
Glad you had a memorable experience and enjoyed every aspect of the tour also glad you were able to see the famous and beautiful big 5 more than once. We make sure everything is organized for the client to make the trip memorable
Thank you for spreading the good word, hope to see you in the near future and serve you again.
Regards,
Jibril Mohamed