We enjoyed our holiday in Sri Lanka with Aaliya tours
We had an amazing holiday in Sri Lanka with Aaliya Tours. Everything was well planned, the choice of hotels was very good, the driver Ahamed was very kind and helpful.
We highly recommend Aaliya tours!
事業者からの返答
Dear Jihad,
We are delighted to hear that every aspect of your journey from the carefully selected hotels to the dedicated service of our driver, Ahamed exceeded your expectations.
Providing memorable and seamless experiences for our guests is at the heart of what we do, and your feedback inspires us to continue striving for excellence.
We look forward to the opportunity of welcoming you back for another extraordinary journey in the future.
Best regards,
Zameek
FEEL 100% ALIVE
Connect with Aaliya Tours, We had “11 days of Amazing Sri Lanka in Sri Lanka" trip. I can easily say that this was a lifetime experience for us I definitely meant it. Let me explain why you should go to this tour without any hesitation;
1- The most important reason was having an amazing tour guide Shamin: with us. He made sure we enjoyed every point of Sri Lanka at its best. He Help us to enjoy 100%, feel safe, secure, connected with nature, relax, chill, flexible, learning
2- Sri Lanka is an amazing country with all beautiful nature; you feel connected with green and ocean.
3- Aaliya Tours prepared incredible itinerary; full of exploration, once in a life time activities, amazing accommodations
4- Price friendly: I checked more than 5+ tour companies. This is the best from value perspective.
5- Amazing Foods: I had the best foods of my entire life here
6- Animals: We had the chance to experience of connection with elephants, leopards, monkeys and many more Basically, if you are tired of your daily work and routine of your life, help yourself. This tour gives you the chance the FEEL 100% ALIVE. You deserve the best and this is the best and special Thanks to Mr.Zameek for organized this amazing tour
事業者からの返答
Dear monickal2023,
Thank you for your kind words and for choosing Aaliya Tours for your Sri Lanka trip. We are delighted to hear that you had an amazing experience with our tour guide Shamin and that you enjoyed the beauty, culture, and wildlife of our country. We appreciate your detailed feedback and your recommendation to other travelers. It was a pleasure to have you as our guest and we hope to see you again soon. Aaliya Tours is always ready to serve you with the best tours and services in Sri Lanka.
Best wishes,
Zameek
Poorly planned, inconsiderate guide
We had a trip with Irfan from Aaliya Tours. From the first pick up at the airport the experience should have been a sign. He didn't know the itinerary and it only got worse. Over the course of the trip he showed up late for pick up, didn't have any knowledge of the sites, and at one point even called to say because he'd been driving the day before, he was unable to come on time. He made us wait at several stops while he took smoke and lunch breaks.
The company didn't reserve train tickets for us unlike the other operators. Irfan then illicitly took money from us to bribe the conductor into giving us first class tickets. We thought the tickets would be official so we paid. Then we ended up in third class. He showed a lack of courtesy and got lost several times. We had to buy a sim and use Google maps to counter check where he was going. Book another option where guides can give you insight into the place. This isn't worth it. Even after we spoke to irfans boss, the behaviour continued. He also took us to a jewlery place where we bought items that broke the next day. I really do not recommend this agency.
事業者からの返答
Dear guest,
I appreciate your concerns and understand that there were challenges during the trip. It's important to recognize the need for sufficient rest, especially after a full day of driving. Our guide also need a rest.
We already told our about limitations can help avoid misunderstanding such as the demanding schedule and incidents like the jewelry mishap.It's broken by yourself. It's not responsible to guide to take care of it.
I acknowledge your mention of your mother's mental condition. Addressing these matters with empathy can foster better communication and ensure a more supportive environment for everyone involved.
You should seek professional advice or counseling could be done for your mom accept traveling.
Best wishes,
Zameek
