We purchased this after a small group walking tour of Athens canceled on us at the last minute. We were just looking to get highlights of the city and get our bearings. Had no issues getting this to work, but each of the audio clips is about 1 minute long. So you really don’t get that much info at each stop. And with 100 little dots to find it was just a bit overwhelming — especially if you don’t really know yet what is important and what isn’t. After using for about 5 or 6 stops, we ended up downloading the FREE Rick Steve’s Audio Europe app and using that as an audio guide instead. It has just 20 stops for its city walk and the map was much easier to use.
事業者からの返答
Hi Dana,
Great to hear that you found it easy to work and thank you for taking the time to review. We are in the process of upgrading the experience so your feedback is very valuable. Let me summarize:
1. You would have liked even longer versions of each clip. We're working on alternative versions of each story.
2. You found the 100 stories a bit overwhelming on the map. We're introducing filters so that you can filter more according to your preference (such as top sights etc.).
3. We're introducing thematic routes so you can use the map to navigate around your stops.
Hopefully this will solve the points you raised. We'll be working hard on making that three star review into five starts during your next travels. Thanks again!
Alexander
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davidlT2841KM
July 7, 2025 · via Tripadvisor
Best Audio Guide for Athens – Why Trales Changed My Mind
I’ve always been skeptical of audio guides as they often feel impersonal and disconnected from my experience. But Trales completely changed that. We used it over a weekend in Athens and everyone loved it. The storytelling was rich, intuitive, and genuinely enhanced our experience. I walked away feeling like I’d learned something new, not just seen the sights and neighborhoods . I’ll definitely use Trales again and highly recommend it to anyone looking to deepen their travel experience. Will for sure download on my next trips. Just hope they keep adding more cities and sites!
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Anna_E
August 25, 2024 · via Viator
Didn't work for me
The service didn't work for me at the time I needed it to. I didn't get the code when I was at the venue so I payed at the venue, I lost my money using Viator 😢.
事業者からの返答
Hi Anna! I'm sorry that it did not work out as planned for you even though I tried to help you via email and whatsapp. The service worked for all other travelers that day and my advice for possible coming visitors is to do the three registration steps beforehand and activate your access time whenever it suits you so that there is no last minute stress. But I will of course refund you straight away since I do not want you to feel that you lost any money. I will confirm this via whatsapp.
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josefinea684
August 11, 2024 · via Tripadvisor
A digital audio guide that gave us all the stories about sights, celebrities and historic events we needed to know
So many stories from different eras all around Athens! It's a must to understand the history behind the ancient places in Athens. This easy to use digital guide give us all we needed to know, thanks!
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Alexander_s
July 18, 2024 · via Viator
Smartphone audio guide really enriched our day!
When visiting Athens it would be silly not picking up the stories behind all the epic, historical buildings, monuments, people and events. Trales audio guides let us do just that and covered everything from Plato and the Akropolis to the 2004 Olmypics and the financial crash. Great way to learn about Athens without feeling overly touristy as you would in a big group or similar. Do recommend!
6
612alexander_
July 18, 2024 · via Tripadvisor
Giving us the stories around Athens without large tour groups
Epic and smart way for us as a smaller friends group. Really nice way to understand Athens! Covered most sights and also gave stories about celebrities and historic events. Easy to use!
