イスタンブール、カッパドキア、アンタルヤ、エフェソスへの10日間トルコツアー

Mr. Ozgur Ates did a great job of customizing the entire tour to our requirements. Everything was very well organized, done in timely fashion and went very smooth. When our balloon ride in Cappadocia got canceled he quickly made alternative arrangements so that we could go to the ride the next day. The hotel selection for the silver package was very luxurious. We certainly recommend CityofSultans for your tour!

This review for City of Sultans 12 Days Grand Turkey Tour. My review is based on the dates March 29, 2026 through April 9, 2026. The tour did not add up to a 5 Star experience. My grade is 3 stars based on the following: 1) The hotel accommodation in Istanbul, Legacy Ottoman Hotel, is far from a 5 star hotel. This hotel targets low cost tourist budgets and is in need of many improvements. I made my tour packager, On the Go Tours, aware of my concerns based on established reviews and was told after checking with City of Sultans that all issues at the hotel have been resolved. Not even close – the room assigned was dingy, poorly lit and the safe did not function. We waited 3 hours for the hotel staff to drill into and open the safe. The breakfast food is way below average. Eggs were cold and overall 2) Fortunately, City of Sultans changed our Istanbul hotel accommodations to the slightly better Hotel Amira for the final night of the tour. 3) The Best of Istanbul in 1 Day was disappointing. The tour guide went through the paces and persuaded us to skip Topkapi Palace due to wait times and renovations. 4) Tourist Trap carpet, leather goods, ceramic and jewelry . Each tour day, all tours had multiple stops at vendor locations. NOWHERE IN THE DOCUMENTATION DESCRIBING EACH DAY’S ACTIVITIES IS THERE MENTION OF TOURIST TRAP STOPS TO ATTEND SALES PRESENTAITONS. At least two hours a day are wasted and my research indicates the tour company and/or tour guide is paid a commission! 5) In Cappadocia we were placed in a bargain basement hotel which amounted to a bare mountain cabin. City of Sultans told us the hotel in the marketing materials, Fresco Caves, was under renovation. Funny, Booking.com showed room availability and we were stuck at the bare bones / dirty hotel for a night. City of Sultans changed out room for the last 2 nights. I feel we were placed in a way below marketed experience either for budget purposes or lack of care to details and concern for the tourist. All in all, I am disappointed in City of Sultans and highly recommend any tourist considering their tour packages to avoid this tour operator.

The walking tour in Istanbul was amazing! Our Tour Guide Kemal Aslan was the most professional, knowledgeable, courteous, well informed and patient guide we have ever had. His knowledge was outstanding and we feel very lucky to of had him with us for this memorable experience. Thank you for providing such a wonderful tour guide . Kemal definitely made this tour great value, a great experience and created wonderful memories… thank you Kemal Aslan

Our trip through Turkey was a wonderful experience with Viator. The communication was excellent and someone was always available to assist with questions. Each individual tour provided us with knowledgeable and entertaining tour guides and the transportation was adequate and our hotel rooms were very good. In Istanbul we were able to walk to the river and experience the wonderful cuisine along the way. Our tours were small group, in one case we were the only passengers. My husband had difficulty in the walking tour of the historical structures in Istanbul and the guides worked hard to ensure that we were able to participate. This is not a tour where the guides are along with you. You have to follow instructions provided daily and make your own way through the airports. We had no issue getting assistance- the tour guides and the people of Türkiye were extremely helpful. I would recommend this tour to family and friends and would definitely consider another trip through Viator.

Beautifully organized and executed tour. All transportation and transfers went according to plan. The sights were well chosen, and each tour guide was first rate. Ozgur was a great communicator, always quick to reply to all messages.

The company arrangements made the tour smooth and nice! It was a great experience to travel in Turkey and we enjoyed it a lot. All the best wishes to them!

The tour was amazing as well as Ozgur, the organizer, he was always available for all our questions and to ensure daily activities and pick ups. We had different tour guides but they all were great, always punctual and informative, our drivers, though some didn’t speak fluent English they used their phone translator, this was only on airport transfers.

I recently completed the “Exclusive Wonders of Turkey in 10 Days” small group tour with City of Sultans Tour Agency, and I couldn’t have been happier with my decision to choose them. After reaching out to multiple agencies, City of Sultans stood out for their clarity in communication, flexible itinerary, ability to accommodate hotel preferences, excellent recommendations, and very reasonable pricing. From the start, I was impressed with Mr. Ozgur, who handled all of my endless queries with prompt and detailed responses. His flexibility in adjusting our hotels to suit our needs was a major plus, and his attentiveness didn’t stop there. Throughout the entire trip, Mr. Ozgur checked in on us regularly, ensuring that everything was going smoothly. He coordinated flawlessly with local guides, kept us informed about itinerary updates, and made sure we were well taken care of. Whether it was late at night or early in the morning, he was always available, offering peace of mind that we were in good hands. The tour itself was fantastic, with well-curated stops, comfortable hotels, and great attention to our vegetarian food requirements. The local guides were knowledgeable, and the vehicles provided throughout the tour made our journey both smooth and comfortable. At every stage, we felt warmly welcomed and completely at ease. I would highly recommend City of Sultans to anyone looking to tour Türkiye. Their professional service, personal touch, and commitment to making your trip memorable are truly commendable. If you’re seeking an exceptional travel experience in Türkiye, look no further!

Amazing experience exploring Türkiye with City of Sultans. Ozgur and his team created a perfect itinerary, handling all logistics from transportations, various hotels, many tours in different cities and even domestic plane tickets for a very affordable price. Ozgur was available 24/7 and promptly responded to any questions months before our tour even started. All tour guides were friendly and knowledgable and gave us a front row, VIP experience in the attractions. Starting in Istanbul we had detailed tour of Hagia Sophia, Blue Mosque, Grand bazar, Bosphorus cruise, basilica cistern and other sites. After a Turkish airlines flight to Kapadokyia we participated in an unforgettable hot air balloon ride and stayed at a cave hotel. Our tour guide Hakkan was amazing and with our group for two full days.In Antalya we saw beautiful waterfalls with Cem. In Kusadasi Pamukkale was an unforgettable site. We had private 3 hr transport to Ephesus ruins which are well preserved roman ruins and Orgun gave us a great and indepth tour. All hotels and transport were very nice and arranged to our preferences. Accommodations were promptly made when some members of our group could not participate in a certain excursion in an itinerary or we had to change an itinerary last minute. I have taken guided tours in various countries , but this tour with City of Sultans was truly the most personalized,most in depth and affordable experience of all. Thank you Ozgur and City of Sultans for a memorable experience!

Amazing experience exploring Türkiye with City of Sultans. Ozgur and his team created a perfect itinerary, handling all logistics from transportations, various hotels, many tours in different cities and even domestic plane tickets for a very affordable price. Ozgur was available 24/7 and promptly responded to any questions months before our tour even started. All tour guides were friendly and knowledgable and gave us a front row, VIP experience in the attractions. Starting in Istanbul we had detailed tour of Hagia Sophia, Blue Mosque, Grand bazar, Bosphorus cruise, basilica cistern and other sites. After a Turkish airlines flight to Kapadokyia we participated in an unforgettable hot air balloon ride and stayed at a cave hotel. Our tour guide Hakkan was amazing and with our group for two full days.In Antalya we saw beautiful waterfalls with Cem. In Kusadasi Pamukkale was an unforgettable site. We had private 3 hr transport to Ephesus ruins which are well preserved roman ruins and Orgun gave us a great and indepth tour. All hotels and transport were very nice and arranged to our preferences. Accommodations were promptly made when some members of our group could not participate in a certain excursion in an itinerary or we had to change an itinerary last minute. I have taken guided tours in various countries , but this tour with City of Sultans was truly the most personalized,most in depth and affordable experience of all. Thank you Ozgur and City of Sultans for a memorable experience.