マジックカーペット10日小グループイスタンブールトロイエフェソスカッパドキア

Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the itinerary overall, appreciated our driver, and found most of the accommodation comfortable. At the same time, we're sorry that some aspects of the tour did not meet your expectations. We would like to clarify a few points, as this information may also be helpful for future travellers considering this tour. The tour you booked is advertised as a 12-night itinerary, consisting of 8 days of escorted land touring, 3 days on a gulet cruise, plus arrival and departure days. As guests arrive and depart on different international flights, the first and last days are reserved for airport transfers rather than sightseeing. This is clearly outlined on our website, in the detailed itinerary, our confirmation email, and the pre-departure travel documents provided before departure. The optional tours and their prices are also published in advance, both on the tour page under the Tour Notes section and in the pre-departure information sent with every booking. Participation is entirely optional, allowing guests to choose whether they would like to join or spend their free time differently. The 3-day gulet cruise is another key feature of this itinerary and is clearly described before booking. We appreciate that this style of travel is not for everyone. While many guests enjoy spending several days cruising and swimming along the coast, others may prefer a land-only itinerary, which is why we also offer tours without a gulet cruise. Regarding free time, this itinerary is designed to cover a large part of Türkiye within a limited timeframe. As shown in the published itinerary before booking, there is naturally limited independent sightseeing time due to the distances travelled and the number of included sites. Likewise, the scheduled visits to the carpet and leather centres are part of the standard itinerary and are listed in advance. We were also sorry to read your comments about your tour guide. After receiving your feedback, we reviewed your concerns with both the guide and other members of the group to better understand the experience. The guide explained that comfort stops were made approximately every 1 to 1.5 hours throughout the journey, giving guests opportunities to purchase water and refreshments. While complimentary bottled water is not included as part of the tour, regular stops are scheduled for guests' comfort. With regard to your comments about the guide's English and use of social media, we understand that communication styles and personal impressions can vary. Our guide has been leading English-speaking groups for several years, and she advised that her priority throughout the tour was always the guests and the smooth running of the itinerary. Any social media content was created only during brief moments when guests were occupied or enjoying free time, without interrupting visits or delaying the group. We also received positive feedback from other guests on the same departure regarding her knowledge, organisation, and professionalism. Nevertheless, we appreciate that each traveller's experience is personal, and we're sorry that yours did not meet your expectations. We value all feedback, as it helps us continue improving our tours. Thank you again for travelling with us, and we wish you all the best in your future travels.

Thank you so much for your thoughtful and detailed review. We are truly delighted to hear that you had such an enjoyable and informative tour with us. It is wonderful to know that Fatih Karci’s knowledge, flexibility, and ability to connect Turkey’s rich history with present-day culture helped make your journey even more meaningful. We are especially pleased that he was able to reorganize the schedule after the Cappadocia balloon cancellation so you still had the opportunity to enjoy that unforgettable experience while continuing the tour smoothly. We are also very glad to hear your kind comments about our comfortable vehicles and the onboard amenities, as well as Murat’s professional, friendly, and helpful service throughout the trip. Thank you again for traveling with Fez Travel and for taking the time to share your experience. We hope to welcome you back for another memorable journey in Turkey in the future.

Thank you so much for your lovely review. We are truly delighted to hear that your trip to Turkey was such a memorable experience. It means a great deal to us to know that Fatih Karci’s knowledge, passion, and care helped make your journey even more special. We are also very pleased that Hakim’s safe driving and support contributed to your comfort throughout the tour. At Fez Travel, we always aim to share the rich history, culture, and hospitality of Turkey in a meaningful and well-organized way, so it is wonderful to hear that you came away with such warm feelings for our country and people. Thank you again for your kind recommendation. We would be delighted to welcome you back for another journey in the future.

Thank you so much for your wonderful and heartfelt review. We are truly delighted to hear that your 10-day Magic Carpet Tour exceeded your expectations and left you with such special memories of Turkey. It means a great deal to us to know that Fatih Karcı helped make your journey so memorable with his knowledge, storytelling, kindness, and patience. We will be very happy to share your lovely words with him. We are also grateful for your kind mention of Hakim, whose warm smile and safe driving are always so appreciated. It is especially rewarding to hear that you enjoyed Turkey’s culture, people, and landscapes so deeply, and that the accommodation — particularly the cave hotel in Cappadocia — added so much to your experience. We also appreciate your understanding regarding the balloon ride. Cappadocia is truly magical from the sky, but safety must always come first when weather conditions are not suitable. We are glad that, even from the ground, its beauty still left such a strong impression on you. Thank you again for your recommendation and for traveling with Fez Travel. We would be honored to welcome you back to Turkey again in the future.

We are truly delighted to hear that your experience in Turkey was so rewarding and memorable. It is especially lovely to know that İrem’s knowledge, preparation, patience, and thoughtful guiding style made such a positive impression, and that Murat’s responsible, supportive, and patient approach added to your journey as well. Your kind words mean a great deal to us, and we will be very pleased to share your feedback with both İrem and Murat. They will be proud to know they helped create such a special experience for you. Thank you again for travelling with Fez Travel. We sincerely hope to welcome you back again for another unforgettable journey.

Thank you so much for your wonderful feedback on your tour experience. We are absolutely delighted to hear that you thoroughly enjoyed the highlights of Türkiye and that our efforts in providing excellent hotels and comfortable transportation made your journey smooth. It is especially gratifying to know that our expert guide, Tamer, greatly enhanced your experience. His incredible knowledge and dedication to ensuring every guest's comfort and special interests are met truly exemplify the Fez Travel standard. We will certainly pass along your kind words about how much you learned from him. We appreciate you recommending us and look forward to welcoming you back to Türkiye in the future!

Thank you for taking the time to share your feedback regarding your tour that began on October 5th at the Port Bosporus Hotel. We are truly delighted to hear that you enjoyed the company of your fellow Aussie and Kiwi travelers and, most importantly, that our guide, Fatih Karci, made such a positive impact. It is wonderful to know that Fatih was a "fountain of information" and that his delightful, happy, and informative nature enriched your experience and understanding of the history and sights. We will be sure to pass along your high praise to him. We are sincerely sorry to hear about the unfortunate spread of coughs within the group. We understand how this can detract from the overall enjoyment of the trip. While we always advise travelers to take personal preventative measures, we appreciate your thoughtful suggestion regarding the use of masks in consideration of the group's health and comfort. We will certainly review our general wellness advisories with our guiding team to better manage similar situations in the future. Despite this unfortunate downside, we are glad that your experience with our team and the history you encountered was so memorable. We hope to welcome you back to Fez Travel for a future adventure!

Thank you for sharing your enthusiasm! We are thrilled to hear that you found the tour so awesome and that you felt you covered Turkey so well during your trip. It's wonderful that Cappadocia and Pamukkale were highlights for you! We are very proud of our team, and we'll gladly pass along your praise to G and our drivers for their knowledge and dedication to safety. We're especially pleased that we could assist you with adding the ATV tour—making those last-minute additions easy is what we aim for. Thank you for choosing Fez Travel! We appreciate your feedback and hope to welcome you back on another journey soon.

Thank you, Brian, for sharing such positive feedback! We are absolutely thrilled to hear that "G" was fantastic and played a huge part in making your trip memorable. We are incredibly proud of his ability to make every day clear and informative. It's wonderful that his knowledge of history and the local areas enhanced your experience and that he fostered a happy, cohesive relationship within your group. We appreciate you recommending him so highly and for choosing Fez Travel. We certainly hope to welcome you back on another journey with "G" soon!