Taxi driver not tour guide - very disappointed in many elements of the trip!
This was not a tour guide, he was a taxi driver looking to be as quick as possible!!
Car smelt of cigarettes! Insisted on driving with window wide open despite asking to close as blowing a gale in back. Radio crackled for majority of journey, no attempt to retune despite asking.
Did not point any attraction out on the way other than tram station and phoenix beer!
Tried to tell us the gardens were not included as part of trip, when I said we pay ourselves but itinary says we can go, then said we could go but you be very quick!
We didn’t want to go to market in Port Louis and asked to be taken into town to see the sights - he drove us along main road, pointed at market and said that’s it and off we drove! Couldn’t tell you what the capital has to offer but we certainly weren’t offered what was on the itinary for there!!
The red church and the surrounding beach is lovely. The glass bottomed boat was good, we only seen one turtle but didn’t swim as it was nervous. Ethically I understand this but please don’t expect this to be a turtle swim when you book. My husband and son enjoyed the snorkelling and the crew were great!
We went to the botanical garden and paid for the guide (would absolutely recommend this!) he was incredibly knowledgable and fun, he made the hour tour fly by.
The amount we initially allocated for driver tip was split between the boat crew and the gardens guide, the driver had the remaining 200 rupees (£3) He was essentially a taxi driver and not a tour guide!! This was my worst Viator experience having used them for over 20 years all over the world.
事業者からの返答
Hi, thanks for your review and feedback, and we apologize for the experience you had. We will follow up with your driver regarding your feedback, as this is not the type of service we wish to offer.
F
Franz_W
November 27, 2025 · via Viator
A beautiful with a Very good driver SAN
Good turtle swimming, nice church, a short turnaround in Port Louis and a great botanical garden in Pampelmouse.
事業者からの返答
Hi, thanks for your review! We're happy you enjoyed the excursion and we hope to see you again soon!
C
Cecile O
October 25, 2025 · via Tripadvisor
Great day with a private guide with whom we exchanged well. Nickel boat , turtle 👍, to advise
Great day
Private Guide ++
Boat and turtle 👍
Port Louis (souvenir purchases)
Grapefruit 👍
Unhappy cape very beautiful
Nice excursion
事業者からの返答
Bonjour, merci pour votre avis. Nous sommes ravis que vous ayez passé une excellente
excursion et espérons vous revoir bientôt !
V
Vivien K
September 26, 2025 · via Tripadvisor
Swimming with turtles and Port Louis
It was a beautiful tour. Our guide told us interesting things about Mauritius. Swimming with the turtles was very nice. All in all it was great
事業者からの返答
Hi, thanks for your review! We're happy you enjoyed the trip and we hope to see you again soon!
B
B9846JSsabrinab
July 7, 2025 · via Tripadvisor
Perfect excursion
The trip was really a dream!
Above all, a big thank you to our driver Vinay who took us to all the beautiful spots:)
The highlight of course was snorkeling with the turtles 🐢 ❤️
We can only warmly recommend this tour, it was a wonderful day!
事業者からの返答
Hi, thanks so much for your wonderful review! We're happy you had a great day and hope to see you again during your next trip to the island!
M
M3057SUsilker
June 19, 2025 · via Tripadvisor
Recommended
Punctual pickup at the hotel. Our guide San entertained us all day with interesting information. We had a perfect trip thanks to him.
事業者からの返答
Hi, thanks so much for your review! We're glad you had a great trip and we hope to see you again soon!
D
doreenb386
June 19, 2025 · via Tripadvisor
Lovely day
Excellent Trip would highly recommend and definitely to it again. Trip was amazing, seeing Turtles not too far from shore, deep enough to swim. Only thing put me off, was too many people in swimming at same time too see Turtles.
事業者からの返答
Hi, thanks so much for your review! We're glad you had a great trip and we hope to see you again soon!
K
Kate B
March 25, 2025 · via Tripadvisor
Amazing, a must do!
This private tour experience was amazing, our driver was extremely accommodating. Would highly recommend this experience especially when dealing with tour companies on the island want to charge you £900 for this exact experience
事業者からの返答
Hi Kate, thanks so much for your wonderful review! We're happy you enjoyed the trip and we hope you're having a great stay in Mauritius!
D
Deborah_W
February 26, 2025 · via Viator
Disappointed you do not swim with turtles
Avoid this you do not swim with turtles you are ferried 150metres to an anchored speedboat that has an anchor with bait attached and a turtle is feeding from it - it’s chaotic as people enter the water to see the turtle - the water is murky and it’s just a waste of money. The changing facilities are beyond basic.
The trip was also to Port Louis the red church and pamplemousse gardens all of which are worth visiting and our car and driver were excellent but swimming with turtles is just a set up and shouldn’t be allowed you dont swim with them and the whole management of this part of the day was shambolic and should be avoided .
事業者からの返答
Hi Deborah, thanks for your review and feedback. We're sorry you didn't like the turtles portion of the excursion. Please note that the turtles are wild, and some days there may be more than others. We're glad you liked the rest of the tour.
L
lior585
December 10, 2024 · via Tripadvisor
Relaxed day of sightseeing, with unforgettable dive with turtles
The turtles are the highlight of this trip. They are amazing and majestic creatures, and you can get very close to them (but keep a respectable distance).
It was great also seeing Port Louis, the Red Church and Pamplemousses Gardens in the same trip. Our guide was very helpful and clued us up on lots of local knowledge. He was relaxed and gave us more than enough time at each stop.
事業者からの返答
Hi, thanks so much for your review! We're happy you enjoyed the trip, and we hope to see you again soon! Happy Holidays!