Started quite early got to the pier and waited over an hour to board boat. Then over to island which is beautiful. But by the time we got there 11.10 we had to go to Snorkel at 11.30 round other side of island. Again it was ok, snorkelling round the front is better. Only snorkelled in one place not two due to waves. Also could not use glass bottom kayak for same reason. The meal was good. This trip needs organising to be a bit more smoother like other places.
Dear Mr. Ryan, Thank you very much for taking the time to share your honest feedback with us. We are pleased to hear that you found the island beautiful and enjoyed the meal provided during your tour. However, we sincerely apologize that the scheduling and overall logistics did not meet your expectations. We completely understand how frustrating it can be to wait at the pier and then feel rushed upon arrival at the destination. We also regret that the weather conditions prevented you from visiting the second snorkeling spot and using the glass-bottom kayaks. While safety is always our top priority, we truly understand how disappointing this must have been. Your comments regarding the organization of the trip are greatly appreciated and extremely valuable to us. Thank you once again for taking the time to leave us your review. We wish you a wonderful rest of your holiday and hope to welcome you again on another of our tours in the future. Kind regards, Natthicha.
