Great Beaxh
Banana Beaxh is a beautiful location. Postcard perfect. Boat ride to and from was fast and comfortable with water and fruit provided. Downside was the snorkelling - the site was underwhelming. Numerous fish but coral dead or unhealthy. Not exactly anything the tour operator can control.
A great day out if you want to go to a beautiful beach with great service. Of wanting to look at undersea wonders - look for a different site.
事業者からの返答
Thank you for your balanced review. We’re glad you enjoyed Banana Beach, the comfortable boat ride, and the service. We understand that the snorkeling site fell short of the underwater scenery you hoped for, and appreciate you sharing that distinction for other travelers.
Oh-Hoo
Must try snorkeling
Such a great day out! I went with a broken arm and was taken care of so well! The sea life was amazing and my guide Kong was so helpful and kept a close eye out for everyone.
事業者からの返答
Thank you so much for your wonderful review. We’re delighted to hear that you had such a great day and that you were well taken care of throughout the trip.
It’s fantastic to know that you enjoyed the amazing sea life and that Kong was able to support you and look after everyone so attentively, especially while you were traveling with a broken arm.
Your kind feedback truly means a lot to us. We hope to welcome you again for another memorable adventure in the future, and we wish you a smooth and speedy recovery.
Best Regards,
Oh-Hoo Team
Would rather spend money on visiting another island
Would not recommend this trip. The island and area taken to snorkel is not clean. The food is nothing like the pictures. Instead of prawns and calarami, you get spaghetti, stir fry and chicken wings. You only leave for the island at 10:30 to arrive at 11:10. They allow u 30 min free time then you board the boat at 11;40 for snorkelling. Two 30 min sessions of snorkeling and you back on the island for lunch by 13:10. They offer 2 timeslots to go back to Phuket 2pm and 5pm. Because there is not much to do on the island u end up opting for the 2pm which is just after lunch because you cannot fill the remaining 3 hrs with anything to do. Maybe consider a 3pm slot so that after lunch u have time to swim then leave. 2pm is way too early and 5pm is way too late
事業者からの返答
Dear Valued Customer,
Thank you for sharing your feedback with us. We genuinely appreciate your insights as they help us improve our services.
We’re sorry to hear that the snorkeling experience and the food did not meet your expectations. We strive to provide a memorable experience, and it’s disappointing to learn that we fell short in this instance. Your comments regarding the itinerary and timing have been noted, and we will certainly consider your suggestions for improvement.
We hope to have the opportunity to serve you better in the future.
Best regards,
Oh Hoo Travel
