No offense to the company, maybe I misunderstood the description and had higher expectations of a small group with less tourist. Very much a tourist trap and then you’re stuck on it allllll day. Thank god we were able to hitch a ride on a small boat back to shore half way through. Nice to see the rocks from the water but not sure it’s worth being stuck on a tourist boat the entire day.
事業者からの返答
Hello Ashley,
We are sorry for your experience.
Firstly, we want to emphasize that the schedule information was clearly mentioned on our website before booking. Customers need to read and understand the program before deciding to join. Currently, it is summer, and all places are crowded. The schedule also clearly states that the trip starts at 8:00 am and ends at 3:00-5:00 pm daily.
Our boat has a capacity of 80 people but only accepts a maximum of 30-35 people. We have many customers who went with you and were very satisfied with the trip that day.
We are sorry that the trip did not meet your expectations. This indicates that we provided the trip as promised and hope you can carefully review the details before the trip because this affects our reputation and work. Your lack of careful review before the trip caused confusion about your expectations.
Alex
T
Tourist30587769560
April 14, 2024 · via Tripadvisor
Must do in Cat Ba
Best experience in Cat Ba! We had a small group on the boat and Jake was just unbelievable in guiding us through the day. Really recommended to book it with them.
1人が参考になったと回答
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
L
Leader234
April 5, 2024 · via Tripadvisor
Excellent tour!
We stayed at the Quiri Hotel and we had Jake as our tour guide! We had the best time. The tours are well ran and jam packed. Our lunch was so delicious and had a great selection of snacks on the boat. Jake was so helpful and great craic. Would highly recommend!
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
Y
Y7522BQjonathanh
April 5, 2024 · via Tripadvisor
Great trip into the bay!
We had a great day trip in the bay! Our guide, Jake, was amazing! Really good at English, funny and nice, and then he knew an incredible amount about the bay and about the local life. 10 out of 10!
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
A
Alexander R
April 3, 2024 · via Tripadvisor
Memory for life
This was worth every penny. What a tour and the scenery was amazing and stunning. What a day. Jake the tour guide was awesome 🙌
事業者からの返答
On behalf of the Ha Giang Vision Tour and Quiri Peninsula Hostel team, we would like to express our heartfelt gratitude for placing your trust in us for the Ha Giang Loop journey and taking the time to write such a wonderful review. Your contribution has greatly enhanced the travel experience for everyone exploring Ha Giang, thanks to your valuable insights.
This encouragement is truly the best source of positive energy for us, motivating us to serve all visitors to Ha Giang with even more enthusiasm. We look forward to welcoming you back soon.
We would be very grateful if you could help us stand out with a good review on our google map and recommend us to your friends who will visit Ha Giang in the future.
Wishing you the very best on your travels!
To update your photos in Ha Giang please get it on our Instagram: @hagianglooptour
Alex - Ha giang vision team
R
reginaaF9479RY
April 1, 2024 · via Tripadvisor
Amazing
This tour was beautiful!! Thank you to our guide Jake!! His very friendly and nice person and makes this day lovely and unforgettable. We drifted in beauty of Cat Ba waters , visiting fishing farm, monkey island, kayaking , swimming in a small sandy beach! Lunch was very tasty!
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests. Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination. Wishing you the very best on your travels, and we look forward to meeting you again soon. Best regards, Cat Ba Expedition Team
D
Dream33271196801
January 25, 2024 · via Tripadvisor
A nice experience
We had a really nice tour with Jake, he took the time to get to know us and provided personal service. He was also very knowledgeable and answered all our questions. We would recommend this tour.
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
J
jessicaaL5342UO
January 23, 2024 · via Tripadvisor
Great Tour
So much fun, full day adventure, excellent food on board! Met some new friends and enjoyed the tour of the floating fish farms and kayaking! Would definitely recommend :)
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
M
Meander52004027078
January 23, 2024 · via Tripadvisor
Wonderful exploration of Han Lan Bay
The tour guide was very attentive, the group was nice and small. The atmosphere was very pleasant. Special requests were taken into account. We visited Monkey Island, which is actually no longer possible.
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
Q
Quest25720474649
January 23, 2024 · via Tripadvisor
Visit Lan Ha Bay with Jake :-)
Booked at the last minute, our cruise went great: no unnecessary waiting, efficient and attentive staff for a moment that we will not forget.
Jake was great from start to finish. He paparazzed us and sent photos very quickly. Top, really!
事業者からの返答
Thank you very much for trusting us with your visit to Lan Ha Bay. We are delighted to serve you and sincerely appreciate your sharing of this touring experience with others. It not only serves as great encouragement but also helps our team continue striving to provide value and exceptional experiences for other guests.
Once again, on behalf of our team, we express our heartfelt gratitude. We hope you will continue to assist us in spreading this message to others in the future, especially those choosing Cat Ba as their next destination.
Wishing you the very best on your travels, and we look forward to meeting you again soon.
Best regards,
Cat Ba Expedition Team
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