Perfect and fun excursion. They make you feel at home.
Líneas Romero: not even a good morning when boarding.. The return trip was disastrous regarding the tide, and there was only one young guy concerned about handing out bags in case we passengers needed them.
Excursion: EXCELLENT! they came to pick us up at the ferry. They were super friendly and welcoming, from the crew to the captain, Fran. It was clear they enjoyed what they were doing. I would go with them again without hesitation.
事業者からの返答
Muchas gracias por compartir tu experiencia. Nos alegra especialmente saber que disfrutaste tanto de la excursión y que el trato recibido por parte de la tripulación y el patrón, Fran, fue excelente. Trasladaremos sin duda tus palabras al equipo.
Lamentamos que la travesía de regreso no fuese tan agradable debido al estado de la mar. En estas situaciones, nuestra tripulación hace todo lo posible para ayudar y cuidar de los pasajeros, y agradecemos especialmente que hayas destacado el gesto de nuestro compañero repartiendo bolsas y estando pendiente de quienes pudieran necesitarlas.
También tomamos nota de tu comentario sobre el recibimiento a bordo, ya que para nosotros la atención al cliente es muy importante.
Gracias de nuevo por tu confianza y por recomendarnos. Estaremos encantados de volver a recibirte a bordo.
A
AbFab666
May 5, 2026 · via Tripadvisor
Awful! Awful! Awful!
This trip was absolutely dreadful.
The crew barely acknowledged us the whole duration. Towards the end one of them kept walking amongst us spraying our feet with water - we had no idea why.
The food choice was potatoes with bread for breakfast. Paella or pasta with tomato sauce and bread for lunch. No salads.
The music was dire. Ongoing Spanish tunes which no one knew. When I asked if they could change to Bob Marley they played one tune, then Sweet Caroline, then back to unknown Spanish songs.
The toilets weren't kept in a satisfactory condition, there was paper overflowing from the bins.
There was no white wine or cava. No local spirits. Just sweet sickly drinks or beer.
Not one person looked as though they were enjoying themselves.
Prior to the holiday I had pre-booked a Dolphin Sunset Cruise with GetYourGuide. But we didn’t realise that this was the same boat with the same company. The evening cruise was equally as bad with the food being thrown to the seagulls because it was inedible, and the same dreadful music and unfriendly crew. Again, not one person looked as though they were enjoying themselves.
事業者からの返答
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.
We would like to clarify a few points. The water sprayed on guests’ feet is used for safety, helping to cool the deck and prevent burns from hot surfaces during the journey. We do not offer breakfast on board; the food included is the lunch service, which is clearly outlined in the trip description, along with the included drinks.
Regarding onboard cleanliness, our crew works to maintain facilities during the trip, though we also ask passengers to help keep shared spaces respectful and tidy for everyone. As for the music, we are based in Spain and provide a mix of national and international music as part of the onboard atmosphere.
We are sorry that your experience did not match your expectations and appreciate you sharing your comments, which we will take into account for future improvements.
6
64d_rag
December 4, 2025 · via Tripadvisor
Lovely day out on an uninhabited island
If you are after something more private and peaceful, this is definitely for you!
Lobos island offers a genuinely unique and beautiful escape just a short boat ride from Corralejo, Fuerteventura.
The island itself is uninhabited, which adds to its charm. You'll find striking volcanic landscapes, pristine walk8ng trails, and several small beaches with incredible clear, turquoise water. The highlight for many is the the short hike up the Hondo mountain, which offers breathtaking panoramic views of Fuerteventura and Lanzarote across the strait.
Highly recommended for nature lovers!
事業者からの返答
Thank you for your wonderful review! We’re delighted you enjoyed the peaceful, unspoilt beauty of Lobos Island. We hope to welcome you back for another unforgettable escape soon!
3
301mariaag
March 12, 2025 · via Tripadvisor
Not organised very well.
Wasted 3 hours of my time.
Do not recommend.
Poorly organised and did not need authorisation as requested.
Not as described at all.
事業者からの返答
We’re sorry to hear that your experience did not meet your expectations. If you could provide us with more details about your dissatisfaction, we would appreciate it.
Regarding the authorization, it is generally required to protect the delicate ecosystem of Lobos Island due to its small size and fragile tourist capacity. If it was not requested upon arrival, that would fall under the jurisdiction of the local authorities.
If you’d like to discuss this further, please feel free to contact us at excursiones@lineasromero.com.
Hope you'll give us a second chance!
K
kellieg605
January 23, 2024 · via Tripadvisor
Beautiful islands, great day out
An amazing day trip, well worth the money!
I visited Lanzarote by myself and cannot recommend this morning, getting to visit to additional islands in a one day tour.
After boarding the ferry in Playa Blanca we were instructed to wait for the guides at the ticket office in Corralejo, and there we would be shown to the boat to Lobos.
Lobos was beautiful and tranquil and the staff exceptional.
Also got to walk around Corralejo before getting the ferry back to Lanzarote.
Would recommend everyone check it out, and do not forget to request your passes from Fuerteventura Council!
10/10 experience 😍 cannot wait to go back
事業者からの返答
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you had an amazing day trip
It's fantastic to know that you enjoyed the opportunity to visit additional islands in a one-day tour, starting with the ferry from Playa Blanca and the smooth transition to the boat to Lobos. We're delighted that you found Lobos to be beautiful and tranquil, and we appreciate your kind words about our exceptional staff.
Your recommendation means a lot to us, and we encourage everyone to check out this unique day trip. Don't forget to request your passes from Fuerteventura Council, as you mentioned. We're thrilled to have earned a 10/10 rating from you, and we can't wait to welcome you back on another adventure.
If you have any further comments or suggestions, please feel free to share them. We value your feedback and look forward to providing you with more memorable experiences in the future.
Thank you once again for choosing us, and we can't wait to have you back!
C
Carole_L
September 30, 2023 · via Viator
Lobos Fuerta day out
Very good day out, be prepared for Lobos being very barren. Lovely beaches.
Only negative was 45 min wait at Corralejo for onward boat to Lobos. But good timed return.
事業者からの返答
Thank you for sharing your experience with us. We're pleased to hear that you had a very good day out on Lobos Island and enjoyed its lovely beaches.
Concerning the 45-minute wait in Corralejo, this is due to the fact that the trip from Corralejo to Lobos is not managed by us, but with another company, so we have done our best to set our journeys the closest.
We're glad that you had a well-timed return. Thank you for your feedback and we look forward to the opportunity to serve you again in the future.
S
Simon P
July 30, 2023 · via Tripadvisor
Awful customer service and shady behaviour
This review is more about the company than the tour itself. We didn't actually get to go on the tour because what they didn't mention anywhere in the description was that you need to get authorization to visit Lobos Island (lobospass.com).
I don't think it's unreasonable to expect this sort of thing to be covered by a tour guide when you're paying for a full day tour, so when we got our booking confirmation *after paying* we were confused to see a single small note informing us we'd need to get this arranged ourselves. As it turned out, because we were planning to do this the following day, there were no authorizations left to visit the island.
I'm not quite sure how you can sell a full day tour which arrives at the island at 10:30 when no one else can visit when there are no authorizations left. We emailed the company immediately and had a few brusque replies which I assumed might be a translation issue so I was willing to overlook.
However, after confirming that we'd definitely need an authorization and that not having one "wasn't their problem" and so requesting a refund to be told "we cannot handle refunds you must contact Viator" - we did. Viator understood and contacted the merchant to request a refund, even though there was less than 24 hours till departure the next morning (18 hours at this point), the merchant refused to accept the refund request. So they originally said they couldn't handle the refund, sent me to Viator knowing full well they would be contacted and would decline the refund. Maybe the brusque replies weren't translation issues after all.
Eventually Viator investigated and found no mention of this requirement anywhere on their product description or site and pushed through the refund for us anyway, luckily for us. They said they would be requesting the merchant to update their product description in the future so no other families would be caught off guard, but all in all, I would stay clear of this company after seeing some of their shady behaviour.
事業者からの返答
We sincerely apologize for the inconvenience you experienced and understand your frustration.
We apologize for the oversight in not mentioning the authorization needed for Lobos Island in the tour description. We're sorry for any inconvenience and miscommunication you experienced. Viator is responsible for the online information, and they have now corrected the issue. We value your feedback and have taken steps to ensure better clarity in the future. We hope you'll consider giving us another chance in the future. Thank you for bringing this to our attention.
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