My guide Nael was one of the best guides I’ve ever had. For me history and culture are the most important thing. Nael was very knowledgeable about not only the destination but also the areas and villages we traveled through. My Indonesian language skills are average so my guide’s knowledge of both languages was essential. He’s also a friendly guy and a great conversationalist. Top marks for his refined taste in playing indie pop and rock.
事業者からの返答
Thank you so much for your wonderful review!
We’re really happy to hear that Nael made your Bromo experience so enjoyable. We especially appreciate your kind words about his knowledge of the history, culture, and the villages along the way. For us, sharing more than just the destination is an important part of the experience, so it means a lot to know that you enjoyed those conversations.
We’re also glad his Indonesian and English helped make the journey more comfortable for you. And of course, we’ll make sure Nael knows that his indie pop and rock playlist has received top marks!
Thank you again for choosing Trippytrip, and we hope to welcome you back to East Java for another adventure someday!
J
Jet66682335765
September 12, 2026
Not to be missed (from a previous Bromo skeptic)
This was truly a surreal and wonderful experience!
We originally had booked for 2D1N to do Bromo and Ijen through Get Your Guide. But the organisers informed us of Ijen’s closure due to wildfires with plenty of notice and offered different alternatives. In the end we opted for the Bromo Sunrise tour and drop off at Ketapang and booked directly with TrippyTrip via WhatsApp.
We were collected by Nael from our hotel in Surabaya on the dot at 23:30. He was immediately very warm and welcoming and since he is young and speaks English well, we felt like we were travelling with a buddy! He drove us 2.5 hours to a drop off point near Bromo. We left our luggage in his car and he kept it safe for us while we went to Bromo. Next we were collected by Bbani and a Jeep driver. There was a 40 min drive on the Jeep and this can get very bumpy but it all adds to the sense of adventure. Bbani took us to a cafe for tea/coffee/fried bananas and we waited until closer to sunrise.
The area is setup for the sunrise tours so there are plenty of places to use toilets (cost 5k IDR), cafes and renting or buying warm clothes. I was wearing a t-shirt, fleece and wind breaker with cargo trousers and felt very cold for about half an hour before sunrise. Some leggings under the trousers would have helped a lot. When we started walking up to the view point, I warmed up though so all good. But the dust is no joke in the dry season, people. Definitely have a mask. The guide gave us some but I think it was too thin. So something more substantial would be good, think ffp3 masks that we wore during Covid. This is very important if you go to the volcano rim through sea of sands which as the name suggests is very sandy!
We were there for sunrise on a Saturday so there was a pretty substantial crowd. Obviously this changes the experience because it’s very different to seeing sunrise alone in a mountain but not necessarily for the worse! There’s a nice sense of collective wonder associated with so many people gathering to see a stunning natural phenomenon. It does mean that you have to be more clever with your photography and wait in an informal queue to have your picture taken by your guide. But we had some nice chats up there too so I didn’t mind the people apart from the one “influencer” type who was hogging the best spot. But we got our turn anyway.
Now as for the sunrise itself, nothing could have quite prepared me for how STUNNING it was. Definitely one of the most beautiful things I’ve ever witnessed in my entire life. The colours are unreal, and the view is enhanced by the clouds rolling in between the volcanic peaks. The scenery changes every few seconds so not a single boring moment! My husband and I agreed that only this one sunrise made the whole trip to Indonesia worth it.
I have to give a big shout out to Bbani with his choice of the view point which gave us the best view of the sunrise and the peaks without being too crowded. And he was also on it with making sure we have as many pictures as possible with all the different backgrounds. He took us to the volcano rim too and took pictures there too. But the cherry on top was when he took us to a less busy spot with the jeep, got us to climb the jeep and take some photos with the mountain behind us. These were the pictures that I didn’t know I needed but I am now so glad we’ve got them! They are so adorable and funny at the same time!
After this, it was time for a nice breakfast at a nearby hotel with Bbani. Then they took us back to Nael who then drove us 6 hours to Ketapang. This man was still smiling after the 6 hour drive and before he was going to drive back 7 hours to Surabaya. I cannot thank him enough for being such a good sport. Great conversation, comfortable drive, comfort and snack breaks. He also bought our ferry tickets and took us into the port before we parted ways.
Before doing Bromo, I was a bit hesitant because everyone does it and I was worried it would be underwhelming and a tourist trap. But I’m so glad we did it. It was absolutely worth it and the price from TrippyTrip was totally worthwhile considering the total worry-free service we got.
事業者からの返答
Thank you so much for sharing such a thoughtful and detailed review. We’re thrilled that Mount Bromo exceeded your expectations and became such a memorable part of your Indonesia trip.
It means a great deal to hear that Nael and Bbani made you feel comfortable, well cared for, and able to simply enjoy the adventure, from the early pickup and safe luggage storage to the photos, breakfast, and onward journey to Ketapang. We’ll be delighted to pass your kind words on to them.
Thank you as well for the helpful practical tips for future travellers, especially around warm layers and a good dust mask during the dry season. We’re so pleased you chose to travel with TrippyTrip, and we hope to welcome you back for another adventure someday.
M
manonfifi
September 11, 2026
Great experience !
Such a great experience ! The driver and the guide were very nice, always here if we have questions and find us perfect spot to see the sunrise ! Thanks a lot 🙏🏼
事業者からの返答
Thank you for your lovely review. We’re so happy you had a great Mount Bromo sunrise experience and that our driver and guide helped make it special. We will gladly share your kind words with them. We hope to welcome you again on another adventure in Indonesia.
F
florianap289
August 21, 2026
Wonderful sunrise with a special guide
We were lucky to visit Mount Bromo with Sreng, and we couldn't have asked for a better guide. He was incredibly kind, professional, and always willing to help with anything we needed.
He picked us up directly from our hotel and, as requested, dropped us off at the airport after the tour, making the whole experience smooth and stress-free. Throughout the trip, he showed us breathtaking places and shared many interesting insights about the area, helping us better understand the local culture and surroundings. Sreng also took some absolutely beautiful photos of us, giving us wonderful memories to bring home. What impressed us most was the calmness and serenity he conveyed throughout the day. His friendly attitude and positive energy made the experience even more enjoyable.
We highly recommend Trippy Tour and in particular Sreng to anyone visiting Mount Bromo. If you are looking for a knowledgeable, reliable, and caring guide who goes above and beyond for his guests, he is the perfect choice.
Thank you, Trippy Trip and Sreng for an unforgettable experience! 🙏😊
Andrea & Floriana 🇮🇹❤️🇮🇩
事業者からの返答
Thank you so much, Andrea & Floriana, for this beautiful and heartfelt review! We’re truly happy to know that Sreng made your Bromo experience smooth, memorable, and enjoyable from start to finish. Your kind words about his professionalism, calm attitude, and care for our guests mean a lot to us.
We’re also glad you enjoyed the beautiful places, local insights, and the photos Sreng captured for you along the way. It was a pleasure having you with us, and we hope to welcome you back to Indonesia someday. Until then, we wish you both many more wonderful adventures! 🙏❤️🇮🇩
Thank you for choosing Trippytrip Tour!
T
taufiqf2026
August 12, 2026
100% Recommended
Wonderful Bromo experience. Special thanks to Mr.Bima for being a great guide. Very recommended.
事業者からの返答
Thank you very much for your wonderful review and recommendation! We’re delighted to hear that you had a great experience at Mount Bromo. We’ll be sure to share your kind words with Mr. Bima. It was a pleasure having you with us, and we hope to welcome you again on another adventure in Indonesia!
M
Maps31176058809
August 10, 2026
Unprofessional and chaotic tour. AVOID.
We did a one day sunrise tour to Mount Bromo from Surabaya.
Let's start with the positive only positive aspect: Vincent via WhatsApp has always been very responsive and comprensive.
For the rest, the tour was a nightmare. When you arrive to the village the group is splitted in 3/4 groups to fit in the jeeps. From that point onwards, we were totally left alone from the guide. We were left from the jeep driver along the road, without knowing where to go. We followed other people and after 1.5-2km walking in the dark we arrived to the hill, to ensure seeing the sunset. After the sunrise, we recognised another person of the initial group (which was in another jeep) and he told us that he has been told to meet in a bar with the guide. When we arrived there, we were very surprised to see that the guide did not even remember we were in his group.
Lastly, but very important, we were supposed to be back in Surabaya between 12h and 13h, but we arrived much later. We got stressed because we had a flight in the afternoon. When I asked explanation to the guide he said "traffic", but surprisingly we were in a restaurant for 2h, for an unnecessary stop that noone wanted to do (considering that we got picked up at midnight and everyone was already tired).
2 words to describe this tour: chaotic and unprofessional. Do yourself a favour: book the tour with a different company.
1人が参考になったと回答
事業者からの返答
We would like to report this review because it appears to have been posted on the wrong listing and describes a service that is not the product represented by this listing.
Our Tripadvisor listing is specifically for a private Mount Bromo tour. However, the reviewer explicitly states in their review that they booked a **shared/group tour** and describes being divided into several groups and sharing jeeps with other travelers.
This is a significant distinction because our private tour and shared tour are different products with different arrangements and operating conditions. The experience described in this review does not correspond to the private tour advertised on this listing.
However, we believe the review has been posted to the incorrect product/listing and may therefore mislead travelers who are considering booking the private tour represented here.
A
ainal768
July 26, 2026
100% recommended
We recommend this experience 100%. Our guide, Bima, was super attentive, friendly, and fun. He speaks English very well and answered all our questions. Thanks to him, we enjoyed the experience a lot. We had a great time! Without a doubt, a 100% recommended experience.
事業者からの返答
Thank you so much for your wonderful review! We're delighted to hear that you had an amazing time on our Mount Bromo Sunrise 1 Day Private Tour. We're especially happy that Bima made your visit to Mount Bromo so enjoyable with his friendly service and knowledge.
We truly appreciate your recommendation and hope to welcome you back for another adventure in Indonesia!
J
jinuc
July 22, 2026
Good Bromo hike and sunrise experience
It was much more than expected
The final hike upto the sunrise point was a bit demanding, but the sunrise was beautiful.
The guide was very friendly, helpful, and guided us safely
The tour was very comfortable and enjoyable
事業者からの返答
Thank you very much for the review! We are glad that you enjoyed the tour!
S
shaun g
July 16, 2026
Excellent
Good tour at sunrise. The guide took us to excellent spots.
事業者からの返答
Thank you for your review! We're glad you enjoyed the Bromo sunrise tour and that our guide took you to the best viewpoints for the experience.
Thank you for choosing Trippytrip Tour. We hope to welcome you back for another adventure in Indonesia!
A
agastiansyahg
July 3, 2026
Best Guiding Trip Ever 👍
Very Punctual Crew
Very Friendly and Kind Crew
Very Recommended Guide
And Overall is Trippy Trip was Very Profesional Guide ⭐⭐⭐⭐⭐
事業者からの返答
Thank you very much for your kind review.
We are delighted to hear that you had a great experience with our team. It is wonderful to know that you appreciated our punctuality, friendly service, and professionalism throughout the tour.
Thank you for your recommendation and for choosing TrippyTripTour. We truly appreciate your support and hope to welcome you again on your next adventure in Indonesia.
Surabayaの類似ツアーを比較
最安値: マウント ブロモ サンライズ 1 日プライベート ツアー — $90
最高評価: Mount Bromo Sunrise Tour from Surabaya or Malang - 1 Day — 5.0 (1,998 件のレビュー)