The tour operator gave us information prior to departure date, which was very helpful plus we needed to make a change and they were fabulous and very quick to replay and give options.
The guide, Joe was knowledgeable, fun, and accommodated chances since it was private and only the 2 of us.
Definitely recommend this group.
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Cindy K
June 23, 2026 · via Tripadvisor
Fabulous tour operator
Great experience from being contacted in advance from tour operator with changes and details. Our guide Joe was knowledgeable and allowed us to make some tweaks since it was a private tour.
Definitely, would recommend them.
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883quinnl
January 2, 2026 · via Tripadvisor
The Best Day
We loved seeing London with Tom. He was friendly, funny, super knowledgeable and young! We saw every corner of London and more than we could ever have found on our own, he even found us an authentic tea shop and introduced us to his market stall "mates". Top marks for an awesome day with an awesome guide!
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Alfredo_D
June 25, 2023 · via Viator
Buyer beware
I paid $1275USD for a private full day tour of London for my family of 6 including my 85 year old parents. The ad showed a Mercedes Sprinter van, they asked for the pick-up hotel and time which we provided. On the day of the tour our guide arrived at our hotel and asked us if we were ready to begin our full day walking tour of London. When we told the guide that we had booked a private tour in a van he replied, “that’s usually what happens but today the company told him it was a walking tour and no vans were available.” We call the tour operator who told us “that it was a walking tour” when I asked were in the ad did it specify a walking tour she was unable to provide an answer other than she would have her manager call me. They did not. Their ad clearly showed a Mercedes van and while it may not have explicitly said your by van, it did elude to that. It is clearly a case of false advertising. We cancelled the tour before it began and asked American Express to refund the charge. I am very upset that our plans for the day were ruined by an unscrupulous predatory tour operator and aviator should immediately remove them from their site or demand that they are clear in their ad. Even our hotel concierge said that $1275USD would not be an appropriate fee for anything other than by van even during peak season.
事業者からの返答
Thank you for taking the time to leave us a review. We are saddened to hear you were disappointed with your booking experience. We understand you are frustrated that you booked the wrong tour - we offer driving tours and guide only tours. You selected the guide only tour which has a lower price. There is no photo of a Mercedes Sprinter or any vehicle on any of our tour pages and never has been - perhaps you have confused us with another company.
In addition, nowhere in the tour description does it indicate or imply that a vehicle is included. When our guide arrived to pick you up, we understand you were angry that he did not have a vehicle with him. You did not want to do the tour, you sent the guide away and asked for a full refund.
It is clear you were upset with the rate you had paid and were impatient on the phone with our colleague. Rather than asking us to help out for your mistake, you insisted that our tour description and price somehow indicated there was a vehicle and that it was our fault that you were expecting one.
Under these circumstances we were not able to issue you a full refund for cancelling the tour when the guide showed up and I understand this has frustrated you further.
We are saddened that anyone should be upset after an experience with us and it is unfortunate that you were unable to join us and enjoy the tour you had booked. We wish you well for future travels and would advise for future bookings to read the tour description and inclusions/exclusions to ensure you are booking the right tour for your needs and budget.
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RONALD_G
May 29, 2023 · via Viator
Alex Rocks!
We loved covering so much of London with Alex and his knowledge of the sites and the history. We saw most of the Must See London sites and look forward to a return to see more. It was a delightful sunny day to tour London on the Tube and on foot! Strongly recommend this if your time is limited and you want to see as much as possible in 8 hours!
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LESLIE_B
December 9, 2022 · via Viator
Ollie set the bar high!
It’s been two weeks since we visited London and a top highlight of our visit was Ollie. We booked a walking tour of London and had a group of nine ranging in ages from 17-77. The tour was amazing-so many fun facts about London of today and London of old. We walked over 23,000 steps - the weather was cool & rainy- despite the weather conditions it was the best tour ever. Ollie made the tour and has ruined us for any other tour guides. Our entire trip when we took a tour everyone commented that the guide was good, but he is no Ollie. We started in the morning visiting Hyde Park and all its splendor so many facts were shared. The stories and history brought to life what we were seeing. Had we gone to Hyde Park without Ollie we would have missed a lot. Then we visited so many landmarks Kensington Palace, Buckingham, monuments, Christmas markets, London bridge, watched a little football at a pub. At the end of the day, we all came away from the tour smarter, and with a new appreciation of London and all of her history. We had a diverse age group ranging many generations and we all agree that the walking tour was top of our list of favorite things. Request Ollie - you will not regret it!
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joysofpi
September 27, 2022 · via Tripadvisor
great way to see an incredible city
Larry did a great job of showing us some of the highlights of London. He was able to accommodate our requests and fit in some of the most popular attractions while also showing us a lot of little things we would've missed trying to do on our own. My favorite parts were the small shops and random pieces of history around every corner which Larry could expertly point out- things you don't get in a larger tour group. He was able to recommend a great place for lunch and worked out the perfect itinerary for us to maximize our day while being flexible enough to let us move at our own pace. Overall an awesome experience!
事業者からの返答
Thank you so much for your wonderful review. We are delighted you had such a great time with Larry and hope we can welcome you back to the Big Smoke in the future!
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Eric20016
September 10, 2022 · via Tripadvisor
AMAZING full day London tour
This tour was AMAZING from start to finish. I can not recommend our tour guide Larry highly enough. His knowledge and personality made the tour. The tour covered all of the highlights of London and the insight we received made us appreciate every minute