パリ - 1時間のセーヌ川クルーズ (録音解説付き)

Bonjour Thank you for your feedback. We’re sorry for the confusion regarding the departure time. While a preferred time is selected during booking, boarding is subject to availability and operated on a first-come, first-served basis. We understand how this may have been disappointing and appreciate you bringing it to our attention. Your comments help us improve the information provided to future travelers. 🚢🇫🇷

Bonjour Thank you for your review! We're delighted to hear that you enjoyed the cruise and the beautiful evening views of Paris illuminated at night. We appreciate your patience regarding the queue and are glad the experience on board made it worthwhile. We hope to welcome you back on the Seine again soon! ✨🚢🇫🇷

Bonjour, Vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Ihnen die abendliche Fahrt auf der Seine gefallen hat. Wir hoffen, Sie bald wieder zu einer weiteren unvergesslichen Paris-Erfahrung begrüßen zu dürfen.

Bonjour, Merci pour votre retour. Nous sommes désolés d'apprendre que l'expérience n'a pas pleinement répondu à vos attentes. Chez Tour Passion, nous nous efforçons d'offrir un service de qualité à tous nos voyageurs et nous prenons vos remarques très au sérieux. Cordialement, L'équipe Tour Passion

Bonjour Merci beaucoup pour votre recommandation ! Nous sommes ravis que vous ayez apprécié votre croisière sur la Seine et votre découverte de Paris. Votre satisfaction est la plus belle récompense pour l’équipe Tour Passion. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement avec Tour Passion pour une nouvelle expérience inoubliable. ✨🚢🇫🇷

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed the cruise and found it to be a great way to get an orientation of Paris and its beautiful landmarks along the Seine. It truly is a wonderful way to admire the city’s iconic bridges, historic buildings, and celebrated views from a unique perspective. We hope this experience helped you discover more of Paris, and we would be pleased to welcome you again on another Tour Passion experience in the future. Kind regards, Tour Passion Team

Thank you for sharing your detailed feedback. We’re pleased to hear that you ultimately enjoyed the boat ride and the beautiful views of Paris. We’re sorry, however, that the boarding process and queue management caused frustration. We would like to clarify that Viator tickets are valid for this experience, and boarding times can occasionally be affected by high demand, weather, and operational flow at the dock, especially during peak summer evenings. We understand this may impact waiting times and overall convenience. Your feedback is greatly appreciated, as it helps improve communication and set clearer expectations for future travelers. Thank you again for taking the time to share your experience.

Thank you for your wonderful feedback. We’re delighted to hear that your experience was smooth, pleasant, and enjoyable. It’s especially nice to know that the team was able to assist you with an earlier departure and make your journey more convenient. We truly appreciate your kind words and hope to welcome you again for another memorable experience in Paris.

Thank you for your feedback, and we’re glad to hear you enjoyed the Seine cruise overall. We’re sorry to hear about the confusion with the ticket redemption process. Regarding the duplicate ticket purchase, please kindly contact Viator Support directly with both booking references and proof of the second purchase so they can properly review your case and assist with any refund eligibility. We appreciate your feedback and hope to welcome you again in Paris.