Fun day in Bruges
We originally booked a good tour, but they’re weren’t enough people for that tour, so we were grouped with 4 other people who booked a walking tour. After a bit of confusion, we set off with Jerome and had a lovely day. The tour manager responded to my inquiry bet quickly and we were able to settle the confusion. Jerome is very knowledgeable and fluent in many languages. Our fellow traveler’s native language was Spanish, although they were fluent in English. Jerome transitioned between 3 languages easily.
Shady operation... stay away
A scam! I booked this on their website with the option to pay at the time of the tour. I was contacted the day before and asked to pay in cash only. (no mention that cash only would be accepted on their website) .. then to a PERSONAL paypal account, then to a wire transfer. I tried to pay by credit card on the website at that time and the website had a payment error (on their end, not my card). Some excuse was given. This went on for over one hour. A shady operation.
I had a bad feeling so canceled.
Since then, I have tried to go to the company website and it has been closed.
STAY AWAY!!!
事業者からの返答
No Services without payment. This lady failed to pay by all methods and could not take part at this very nice trip like other people. Our local guide in Bruges was great on that day. More details about the case. This lady could not pay by PayPal because she claimed not to be able to use it outside of the US (really ?), cash payment upon arrival was not possible (?), credit card payment at our web was impossible as well.
We advised to book this trip by Viator and sent the link. No booking was made. That was also impossible ? The web site of Viator was closed ? or the Credit Card payment by Viator was not possible?