アレナル火山＆温泉1日ツアー（サンホセ発）

Thank you for your kind words! We’re delighted to hear that you enjoyed the tour and felt the entire day was well planned and fun. Our guides are passionate about creating memorable experiences, so it’s wonderful to know their knowledge and positive energy made a difference during your adventure. We truly appreciate you choosing Expediciones Tropicales and hope to welcome you again for another amazing experience in Costa Rica!

Thank you for taking the time to share your experience. We’re very glad to hear that both Pedro and Giovanni made a positive impact on your day with their service and professionalism. We truly regret that the transportation and overall duration of the tour did not meet your expectations. Your comments regarding the bus comfort, extended travel time, and meal experience are very important to us, and we will review these aspects internally to improve our operation. We are especially sorry to hear about your experience with the medication. Guest safety and well-being are our top priorities, and we will reinforce our guidelines to ensure that any recommendations regarding motion sickness are handled more carefully and clearly. We appreciate your honest feedback, as it helps us continue improving, and we hope to have the opportunity to provide you with a much more comfortable and enjoyable experience in the future.

Thank you for your feedback! We’re so glad you enjoyed the beautiful scenery and had a great experience with Rodrigue’s and Donald—they truly make a wonderful team. We also appreciate your comment about the bus. Your feedback is very important to us, and we’ll take it into consideration as we continue improving our services. We hope to welcome you again soon for an even more comfortable and memorable experience!

So glad you had such a fantastic experience! It’s always a huge plus when the guides make the tour both enjoyable and seamless. Max sounds like he really knows how to deliver top-notch service, and it’s great to hear the driver helped make everything run smoothly too. Thanks for sharing!

Thank you for your detailed feedback. We’re very sorry the tour didn’t meet your expectations. We understand your concerns about the long travel time, rushed stops, and lack of information, and we truly regret this experience. Your comments are very important to us, and we will review this with our team to improve both timing and guiding quality. We appreciate your honesty and apologize again for the inconvenience.

Thank you for taking the time to share your feedback with us. We’re truly sorry for the inconvenience caused by the cancellation. We understand how frustrating a long 16-hour day can be, especially when plans change. We also regret to hear that you felt the guide was less than friendly toward you. This is certainly not the level of service or warmth we strive to provide, and your comments have been shared internally so we can address this directly. That said, we’re glad to know you enjoyed the restaurants and that our driver made a positive impression—your recognition of their great service is very much appreciated. Thank you again for your honest feedback. It helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.

We’re delighted to hear that you had a great experience and that Paulo and our driver Rodríguez made such a positive impression. Their professionalism, knowledge, and passion for what they do truly make a difference, and we’ll be sure to share your kind words with them. Thank you for the high recommendation—it means a lot to us! We hope to welcome you again on another adventure in Costa Rica very soon.

Thank you so much for sharing your experience! We’re absolutely thrilled to hear that your tour was a must-do in San José and that it made your first solo trip and birthday so special 🎉 Our guide will be delighted to know his multilingual communication made the experience even better, and Jack Daniel and Roy will be very happy to hear your kind words as well. Thank you for choosing to celebrate with us—we hope to welcome you back to Costa Rica for many more unforgettable adventures!

Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your experience and that your guide made the tour memorable with his knowledge and hospitality. Nothing makes us happier than knowing you absolutely loved it! We truly appreciate your recommendation and hope to welcome you back for another adventure in Costa Rica!

Muito obrigada pelo seu comentário! Ficamos muito felizes em saber que teve uma experiência tão agradável conosco. É ótimo saber que pôde aproveitar cada parada com calma, tirar fotos e desfrutar das refeições. Nosso objetivo é sempre oferecer um atendimento acolhedor e flexível, por isso foi um prazer levá-lo diretamente ao seu hotel em La Fortuna Esperamos recebê-lo novamente em uma próxima aventura pela Costa Rica!