It was very good, the booking process was very fast, the guides were excellent people, they explain very well, the only thing was an issue with the pickup process for people, since it was a bit more delayed than what was indicated in the tour explanation. The lunch at Mambo was excellent, by the way.
C
claudiapM3784VW
September 29, 2026 · via Tripadvisor
A very beautiful experience.
We liked everything a lot, the pickup; the guide's attitude and the experience.
J
juandavidr736
September 27, 2026 · via Tripadvisor
We had a super good time
Everything was super great, we had a wonderful time
4
477angelinac
September 23, 2026 · via Tripadvisor
Great agency
Excellent tour, the guide Miguel was excellent, he is very kind and helpful. Aisa and Maria, our booking advisors, were always attentive. I highly recommend traveling with them! We are from Mexico :)
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W4466PDjessicac
September 21, 2026 · via Tripadvisor
My experience was unique, rewarding, nice, and unforgettable thanks to María and Aisa who helped me with my reservations.
I loved the experience I lived thanks to María and Aisa for making the reservations for my tours, it was a nice memory that I was able to create with my mom, son, and niece, from the pickup, the tour until the end of it, the guides were very kind, super funny with a lot of knowledge in the area, I definitely recommend them with my eyes closed, very responsible regarding the coordination of the departures and meeting points. Definitely the best agency I have found.
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valeriabM1330EP
September 21, 2026 · via Tripadvisor
Excellent service
The truth is it has been incredible! Most agencies offer exaggerated prices, but they give you a good price, a very nice experience, and with super pleasant people ❤️
3
392aliciamar_am
September 9, 2026 · via Tripadvisor
A magical and unforgettable experience ⭐️⭐️⭐️⭐️⭐️
I took the excursion to Barú with the Magic Tour and I cannot be more grateful to Jair, our guide. From the first moment he was super attentive, approachable, and cheerful, always making sure that we were well and enjoying every moment to the fullest.
I was really looking forward, especially, to living the raccoon experience and, as the name of the tour says, Jair managed to make that moment and the whole day truly magical. 🥹✨
I am left with a beautiful memory of this tour and, without a doubt, to a high degree it is thanks to your attention, your energy, and your way of making everything even more special.
Thank you so much Jair, for making this day such a beautiful and unforgettable memory for me💖 Without a doubt, I would recommend this experience 100%.
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A8973LCandream
July 26, 2026 · via Tripadvisor
The agency complied with what was established but they could raise awareness among tourists regarding the care of animals.
I took a tour with you a week ago and honestly I liked the experience a lot, I enjoyed it quite a bit. I would like to make a suggestion to you out of respect and without any intention of criticizing. During the tour I saw many animals in difficult conditions and I thought that, as an agency, you could help generate a very positive impact.
When you send the tour information, you could include a small message inviting those who wish to bring food or water for the dogs and cats that live on the islands. We visited, if I am not mistaken, Puntilla Island, and it broke my heart to see so many little animals in such bad shape. I am sure that many people, if they knew this reality, would bring food with great pleasure.
I know that you move many people and I believe that such a simple message could make a huge difference for those animals. I hope you can consider this idea. I would also like to share another observation. During the tour they took a starfish out of its habitat to show it to the tourists. I understand that the intention may be to teach and bring people closer to nature, but these types of practices should not be promoted, since they can affect the well-being of these animals. I think it would be even more valuable to teach people to admire wildlife by respecting its space and avoiding handling it. I am sure that that message would also help to foster much more responsible and conscious tourism.
事業者からの返答
Agradecemos sinceramente sus amables palabras sobre nuestro tour y, de manera muy especial, las observaciones que nos comparte. Para nosotros, la retroalimentación de nuestros clientes es fundamental para evolucionar.Tomamos nota de su propuesta sobre el bienestar animal en las islas. Nos parece una iniciativa muy valiosa, por lo que evaluaremos la mejor manera de incluir esta recomendación en nuestras comunicaciones previas al viaje para apoyar a las comunidades y la fauna local.
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E6298VLjodyr
July 21, 2026 · via Tripadvisor
Great excursion
Juan was a great tour guide. He made sure everyone knew where they were going and for what time. We were the only English speaking family and he did a great job keeping us in the loop. The mangroves with the raccoons was amazing and they made sure to get pictures and make sure everyone had a chance to interact with the raccoons. The snorkeling wasn’t snorkeling they gave you a set of goggles and that was it. Mambo was great the food was very good, decent portions, and very friendly staff. It was a long bus ride but the AC works. Overall would recommend this excursion to someone wanting to interact with raccoons
事業者からの返答
Thank you for your feedback. We will continue working to provide wonderful experiences for our visitors and ensure they take away the best of the city. Have a lovely day!
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Ana_S
May 12, 2026 · via Viator
Family of 3
The mambo location was nice to stay at, the food was great, and the atmosphere was nice too. We didnt like how crowded the boat was, when we went snorkeling the goggles were not clear hard to see anything under water and my sons google had a hole in it and the water stung his eyes not knowing there was a whole on the goggles. But it was a nice expirence.
事業者からの返答
I hope you are well. We appreciate your feedback, as it helps us improve the services we provide to tourists and ensure they have the best possible experience.
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