Firstly, like restaurant menus, there is a local price and a tourist price. Get into a taxi and you're snared.
The journey to the city centre is some distance and the trip can take anything from 40 mins to 2 hours depending on the traffic, so the taxi driver will be able to 'justify' the cost.
We paid €55 for each trip by private taxi organised by the hotel. Seemed reasonable.
Top tip. As the passport queues, when arriving, are the usual length (v long) , avoid logging on the airport WiFi to update the taxi people until you're through, as the connection only lasts 30 minutes.
Phone package was £7 a day if that's an alternative for you.
Oh and departing, there's no water fountains anywhere. Nor enough seats
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Sil2422r
November 21, 2021 · via Tripadvisor
Look no further
If you are looking for transportation from hotel to airport/airport to hotel then look no further! I would highly recommend using this service. Great communication, transport on time, you can pay in euro or Turkish lira, and very trustworthy. I have already recommended this service to friends and family and will be using it again myself next time I’m in turkey.
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Ahsan701
October 26, 2019 · via Tripadvisor
Wonderful service
Initially booked via Viator, and as they were a relatively new to the site, there were not many reviews I could find, hence took a risk, but was well worth it and really satisfied with their service. I booked online for an airport transfer to our hotel. When I contacted them to understand the instructions, they told me that they will contact me via WhatsApp, which they did, and provided the info I needed. When we arrived at the airport, there were people waiting for us with the “M55” sign straight after customs. They were really friendly and arranged someone to take us to the van. The van was a VW 13 seater - there were 11 of us, and was comfortable. 4 of the seats were in a 2 x 2 configuration that had a table in between.
I was so impressed I used them a few days later for a whole day istanbul tour (8 hours, and we customised it to our needs) - reasonable price. Even though the driver’s could not speak much English, he was friendly, and you could speak to the team via WhatsApp ahead to confirm itenary. What was handy is that I used google translate when I needed to ask complex questions.
I also used them from the return journey to the airport.
For all three journeys they followed up to make sure I was satisfied.
My key tip will be to ask for suggestions from them if you do the full day tour so that you have optimal routes - as traffic during certain times of the day can be manic in Istanbul.
In summary, the customer service experience from everyone involved in the company was brilliant - that’s hard to find these days, hence would certainly recommend.
