マドリード発セゴビア 1 日ツアー

Ishmael was great! Very knowledgeable and funny! It was very hot so dress accordingly. Great history!

our trip was cancelled the day before , and i am waiting for my credit

We were a family group of five people which included two persons over eighty. The tour to Segovia sounded just perfect for us. One city and plenty of free time to investigate Segovia. It turns out that the five of us were the only people booked for that tour on our chosen date. The tour company ( not Viator) called the night before the trip and substituted a more extensive and expensive (free of any extra payment) trip. This trip involved a second city and a fuller itinerary. We ended up walking about 6 miles over the course of the day. I could almost understand the company cancelling , but as a result of adding us to the longer trip there was insufficient room on the bus for us. We travelled in a lovely Cadillac mini van with two other people. If they had to hire the additional transport, they could have just sent us in the mini van to Segovia. Segovia is certainly worth the visit. If we had known sooner, we could have taken a train or bus to Segovia and toured independently.

Beautiful experience very good local guides, Laura in Segovia and Gloria in Avila, driver Luis Miguel and micro guide Vigo name no remembrance

Our trip was canceled the day before but the email we received was unclear. I thought it was spam or a scam. We initially reserved a trip to Segovia and Avila. Sometime later it seemed to be changed to only Segovia. When we arrived at the location to start the trip no one was there. We reread the email and realized the trip had been canceled but we had been offered a trip to Segovia and Avila (as we had originally booked). By this time it was too late. We would like our money refunded. We have not heard from the travel company. We have used Trip Advisor and Viator many times in the past and have never had an issue. Can we expect a refund? Thank you

Enjoyed the day. Our trip cancelled but the company provided another similar tour. They were very kind and helpful with the change of plans .

Unfortunate experience. Failed Operator! They cancelled the tour the day before at 5pm. Given the late notice we were left out without options. Do not trust them!

Punctuality in the departure of the coach, friendly treatment of the staff and good knowledge of the guides. Very satisfied with the overall excursion.

This is a beautiful tour which was sub optimally organized. There were too many participants and even after dividing them into three groups, we wasted the significant amount of time waiting and gathering and counting the members of each group. The guide gave only vague information about the beautiful sites, at times not contextually. The guides mastering of English language was much less than desirable, making the delivery even more complicated. Essentially the tour provided more transportation than guidance.

At about noon on the day before the trip, they send me an email confirming the tour. However, at 4:30 pm told me that the tour will be cancelled because not enough people signed up. They offered me a different tour which i accepted. Just beware that they will cancel if they don’t get the number of bookings that they want.