Tourist Trap - High Sales Pressure!!!!! DO NOT GO!
The first portion of the tour was as expected and nice. We were then brought to a carpet weaving compound- where we were very highly pressured to buy rugs - after finally escaping the rug salesmen- literally following us out the door. They tried to shuffle us into a jewelry sales room. Then we were being led to a restaurant for “home made Turkish food” - at an additional cost. We stated we did not want to eat at this location. We asked what else we could do next and the guide suggested outlet malls. I am a very frequent customer of Viator and have never experienced this type of trap. I specifically order private tours to avoid these types of issues. We are so disappointed and frustrated.
事業者からの返答
We sincerely apologize for any previous wording or implication that caused offense or misrepresented your work and Turkish culture. You are completely right, and I appreciate you setting the record straight.
Carpet weaving is a celebrated cornerstone of Turkish cultural heritage, representing centuries of craftsmanship, art, and history. Demonstrating this tradition is a vital part of sharing authentic local culture with visitors.
Your commitment to a strict zero-tolerance policy against high-pressure tactics—including ending contracts with guides who fall short of those standards—demonstrates clear integrity and deep respect for your guests.
Thank you for bringing this up and standing up for genuine cultural exchange and high professional standards. So your guide's contract has been terminated after your review.
M
Maureen_T
July 9, 2026 · via Viator
Turkey excursion
Our tour guide was very knowledgeable and efficient with our time!!! She offered a lot of valuable experience.
事業者からの返答
Thank you for your feedback, it was our pleasure to host you! 🙏
A
adriano_m
June 16, 2026 · via Viator
No support
I made the purchase and close to the time they asked me to cancel that I had no availability. Speaking with support I no longer had a return to the value.
事業者からの返答
Your refund is already made, next time you book atleast 1 day before. You made last minute reservation and we refunded your money in full. What else do you want?
T
Traveler10000Texas
October 20, 2025 · via Tripadvisor
A lot of history in one day
The tour guide was very knowledgeable and professional. I liked not having to travel in a big group and wait on others to go see what I wanted to see. We didn’t want to see inside the house of Virgin Mary so thankfully she showed us how to skip the line saving us about an hour or more wait. We didn’t get to see Basilica except from a distance.
事業者からの返答
Thank you for your review!
M
MaryBeth_B
September 15, 2025 · via Viator
Tour was Ok
Tour operator should have warned us how slippery & difficult to walk on marble in Ephesus!! We saw many people fall.
Also you are going to have 2 different sales pitches for pottery & rugs. They both have beautiful pieces.
Instead of those stops we would have preferred beach or water areas
事業者からの返答
Thank you very much for taking the time to share your feedback with us. We truly value your comments, as they help us improve the experience we provide.
We are sorry to hear that you found the marble paths in Ephesus challenging. The ancient city is indeed paved with original marble that can be uneven and sometimes slippery. Our guides usually remind guests to wear comfortable shoes and take extra care when walking, but we will ensure this is emphasized even more clearly in the future.
Regarding the cultural stops at pottery and rug ateliers, these are part of many tours to give visitors a chance to experience traditional Turkish craftsmanship. That said, we completely understand that preferences differ, and we will make a note for future guests who might prefer to spend more time by the sea or in nature instead.
Your feedback is very important to us, and we hope to have the chance to welcome you again with an itinerary tailored more closely to your interests.
C
CHRISTINE_W
August 26, 2025 · via Viator
Wonderful and interesting day on the history and significance of Ephesus
We have a wonderful time with the Ephesus old city tour. Our guide Adam is very friendly and approachable. He is very knowledgeable about the history and significance of the old city and we learned a lot from him. Since we are not interested in the house of Mary, he then took us to visit the Terrace Houses as well as the Ephesus archaeological museum instead. Both of them we found very interesting and gave us deeper understanding and knowledge. We are very happy and satisfied indeed with the tour.
事業者からの返答
Thank you for your feedback!
M
Mike_B
August 17, 2025 · via Viator
Amazing Insight into ancient civilizations. Extremely well done!!
This tour is an amazing glimpse into the origins of civilization. Our guide was fantastic and extremely knowledgeable. We opted for only four hours but packed in a lot of sites.
The ancient city is amazing and our guide knew so much and really gave us a great overview. We also visited the Virgin Mary house which was really interesting.
We ended the tour with lunch at an amazing restaurant that served traditional Turkish food.
We asked our guide to join us for lunch which she did. We let her order for us and we sampled amazing dishes.
Definitely recommend this tour!
事業者からの返答
Thank you so much for your review!
S
Suzanne_C
July 23, 2025 · via Viator
only if you are interesred i going to leather, rug factories or souvenier places...
The trip did not include tickets to Ephesus and House of Maria. The guide asked if we'd like to pass any of the spots on the planned iteneraries to go to leather, rug factories or souvenier places. Unless you are interested in visiting these factories and shopping, this is not the right tour to book.
R
Roman_V
June 4, 2025 · via Viator
Interesting place, excellent guide.
Excellent service, from the means of transport, very prepared guideb makes it very entertaining, as well as visited places of great interest
事業者からの返答
Thank you for your review!
S
Svetlana_A
May 28, 2025 · via Viator
We had an exceptional...
We had an exceptional experience with our guide, Hüray Iladız. She was incredibly professional, deeply knowledgeable, and shared the history of Ephesus and surrounding areas with such passion and insight. Her friendly demeanor and kind spirit made the tour not only educational but truly enjoyable. Hüray is a bright and engaging guide who went above and beyond—we would give her more than five stars if we could!
事業者からの返答
thanks for your review.
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