We paid for the trip but actually did not go. I signed up because the website said at 1 - 2 pm we will be back to the hotel. So I thought I will be fine leaving for the soccer tournament I came for at 2:30 pm. When the operator came to pick us up, she said it would be unlikely we are back before 3 pm (!). She was nice and friendly (this is why I gave 2 stars) but the tour description is very misleading.
事業者からの返答
Thank you for sharing your feedback. We're sorry to hear about the timing confusion during your tour. We understand how important it is to have accurate information, especially when you have other plans. We will look into this and make sure the timing details are clarified to avoid similar issues for future guests. We're glad to hear that the operator was friendly, and we appreciate your understanding. We hope to have the opportunity to welcome you back on a future trip!
J
Jen_P
January 5, 2023 · via Viator
Family Friendly
Great half day trip. We had a great jungle walk to the three pools on the second half of the trip. We saw lizards, A snake, giant spiders, and beautiful jungle flora. However, the hot springs stop is NOT at the National park. The hot springs stop is at a resort. The Crystal pool, Emerald pool, and blue pool were part of the National park.
The park fee paid in cash to your operator. BRING EXACT CHANGE! We were promised our change but it was not given to us!
事業者からの返答
Dear Jen_P
Thanks for choosing our jungle tour, which gives you a good overview of Krabi mainland attractions in one day.
P
peace_love_leilah
January 5, 2020 · via Tripadvisor
Decent
The hot springs and emerald pool is pretty mediocre and extremely crowded. Compared to the views you get atop Tiger Cave Temple and Dragon Crest Mountain, it's not worth the time but if you have time to kill, check it out. I liked the feeling of being in the jungle while walking out to the blue pool which is a few meters further up passed emerald pool. You can't swim inside the blue pool but the color of the water is pretty miraculous. Swam inside emerald pool for a bit which was lovely. At this point it's such a tourist destination that you may just want to go to say you've been there and take pics. The hot springs was lackluster but I went and explored away from the crowds which was nice. There's a hidden creek and trail just behind all the madness.
3人が参考になったと回答
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Sylviachiew
September 9, 2019 · via Tripadvisor
Hot spring n Emerald pool
This time trip went to hot spring not really fun. Blue pool was close and only 2 places visit.
Not fun at all.
2人が参考になったと回答
事業者からの返答
Dear Sylvia,
We offer to visit the Krabi Hot Spring and Crystal Pool for this tour as described. It is worth for those who love to visit a jungle than beaches which you enjoy a half-day checking out the natural hot springs of Krabi and take a swim in the natural bath of the Emerald Pool, also called Crystal Pool.
Best regards,
Rinda
N
Nico K
May 26, 2019 · via Tripadvisor
Too crowded
The hotspring waterfall is way too crowded, we didn't even try to get in the water. Emerald pool is also way too crowded, but you can swim. You are longer in the car then you can enjoy the waterfall or emerald pool.
事業者からの返答
Dear Nico,
Thank you for reviewing. Krabi Hot Spring and Crystal Pool is located quite far from Krabi Town and Ao Nang. It is the most popular tourist attractions for everybody who visit Krabi, so it is crowded all year long.
Sorry for the inconvenience.
Warm regards,
Rinda
B
B2025EYmatth
November 14, 2018 · via Tripadvisor
It's okay
Went there from railay beach. After getting picked up by the driver it was about an hour drive to the hot springs. However, there were so many tourists that I didn't even want to go in there. Absolutely crowded. There is a pool right before which is filled with the same water and almost no other people present. That's were I chilled for most of the time. After that we went to emerald lake. It's a short walk and at the start of the tailt is a market with really good looking food. After a 15 minutes walk we arrived at the lake and enjoyed it quite a bit there. If you climb through the Mangroves to get to the other sites there aren't many other tourists there so you even have a bit of privacy.
11人が参考になったと回答
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Lyn S
September 7, 2018 · via Tripadvisor
Not bad
Not too bad. But the water was not as green as I thought so. Upon getting down to the waters I didn't expect it would be that slippery even though i had read several warnings regarding this matter. Yeah I slipped a little in shock and luckily it's in the water. It's mostly 1.5m at least in height for the pool. So yeah not very easy to stand in the pool as an Asian girl. The fishes in the pool can get nasty at times. But it's still very pleasant. The hot spring was nice experience but again so crowded. Will go again nevertheless.
