Had a good time on the trip but this is one large company operating and organising a lot of people on tours. We had really poor communication from our guide. I understand why now, because we were separated from him to to go back to the hotel. This means he would never get tip even if we wanted to. We did the hot springs first and then the emerald pool. Both were nice but what was particularly beautiful was the blue pool at the back of the park. Also, ticket prices not included in the price of this tour so overall it was quite expensive for what it was.
Dear Hannah_L, Thank you for taking the time to share your feedback with us. We are glad to hear that you had a good time on the trip and enjoyed the beauty of the Emerald Pool, Hot Spring, and especially the Blue Pool. We apologize for any issues you experienced with communication and for the inconvenience regarding the ticket prices not being included. We value your input and will use it to improve our services. Best regards, The Parallel Tour Team
