Fantastic experience and no fear factor at all. The whole experience is well worth it. The captain was an entertainer. The hardest part was getting in and out of the basket.
事業者からの返答
Thank you for your great review! We're so glad you had a fantastic time and felt completely at ease during the experience. It’s wonderful to hear the captain added some fun with his entertaining personality! And yes, getting in and out of the basket can be the trickiest part—but we’re happy the rest made it all worth it.
3
3Shakera
October 23, 2023 · via Tripadvisor
Balloon Ride in Soganli
We had done a balloon ride in Soganli as the ones in Cappadocia were all fully booked. it was beautiful and the scenery amazing, although not as magical as it is in Cappadocia.
it is also much cheaper, so if you do want to experience the balloon rides but not spend as much, then this is the option.
M
matthewmT3927SD
September 1, 2023 · via Tripadvisor
Amazing hot air balloon ride
The views were absolutely stunning. The pilot and tour guides were amazing. I would highly recommend!
事業者からの返答
We greet you! Thank you for taking the time to share your experience with our readers. We
are very pleased that you gave us a high rating. We wish you more joyful events and all the
best.
Z
ZUZU123321
April 18, 2023 · via Tripadvisor
DONT DO IT READ THIS SCAM
We booked our tickets months in advance for them to cancel on us a week before reselling our tickets for a higher price and then lying saying they are no longer operating when you can clearly see our tickets back up at double the price
事業者からの返答
Dear Guest,
We are very sorry for the frustration caused by the cancellation of your Soganli Valley hot air balloon ride. We understand how disappointing it must have been to see your booked tickets resold. Please know that cancellations are never intended to disadvantage our guests, and we deeply regret the inconvenience and confusion caused.
We value your feedback and will work closely with our partners to ensure clearer communication and fair practices in the future.
Kind regards,
Tourmania Team
Z
zvdz87
September 28, 2022 · via Tripadvisor
Disgusting company, avoid disappointment and choose someone else!
We booked our balloon trip months ago after we planned our road trip around Türkiye. Three days ago, we received an email to say that the trip had been cancelled. No explanation, nothing. Just that we would receive a refund. The refund is about the only thing they've done right. I've been trying to contact TourMania since our trip was cancelled with zero explanation and they have ignored every form of contact from me. WhatsApp messages have been read and ignored. They read my messages quicker when I write in Turkish 😂 But the messages are still ignored! My emails are ignored too. This company are an absolute sham. Such a shame because we chose them initially as they had such good reviews and they seemed reliable. Absolutely not the case and I'd recommend that you pick someone else otherwise you'll be left as disappointed as us. A simple explanation would have gone a long way here rather than reading and ignoring my messages.
事業者からの返答
Dear Guest,
We are very sorry to hear about the cancellation of your Soganli Valley Hot Air Balloon Ride and the frustration caused by the lack of communication. Please accept our sincere apologies for the inconvenience, especially as you had planned your trip around this experience.
We understand how disappointing it is not to receive a clear explanation and proper follow-up. We take your feedback very seriously and are reviewing our communication processes to ensure all messages are responded to promptly and clearly in the future.
We are glad the refund was processed and regret that this did not fully make up for the disruption to your plans. Your feedback is invaluable and will help us improve our service for future guests.
Kind regards,
Tourmania Team
C
C9588FQjakem
September 21, 2021 · via Tripadvisor
Excellent Experience
Excellent pilots and team. Really great experience! There are A LOT of balloons and our pilot definitely knew the best route and was really friendly and even funny.
事業者からの返答
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
J
jaimebP8217SF
September 14, 2021 · via Tripadvisor
Very good experience
It was amazing, very good experience!
She was very friendly and very good driver, at the end they gave us a glass of champagne and a little piece of cake for the birthday of my lady and another member, very concerned. I recommend it 100%.
事業者からの返答
Thank you for the 5-stars!
Hope to see you again soon!
All the best ;
S
SaifUrRahman00
September 14, 2021 · via Tripadvisor
Once in a lifetime experience
Great experience and great service. Pick up from hotel was on time and the flight itself was amazing with high altitude and canyon flying.
事業者からの返答
Thank you for the 5-stars!
Hope to see you again soon!
All the best ;
Z
Z396JOenriquev
September 14, 2021 · via Tripadvisor
Amazing
This is a MUST if you visit cappadocia. They pick you up in time, the crew is friendly and the flight itself is amazing, great experience
事業者からの返答
Thank you for the 5-stars!
Hope to see you again soon!
All the best ;
2
260asse
September 14, 2021 · via Tripadvisor
Amazing life experience
It was an amazing experience, I will never forget. Murat helped us with everything and also gave us good tips such as bringing a coat because it gets chilly. The landing was wry smooth and we were not afraid.
事業者からの返答
Thank you for the 5-stars!
Hope to see you again soon!
All the best ;
