We hired 2 drivers to take our family of 10 to Shirakawago. They met us promptly and accommodated our need for 2 car seats. One driver, Jun, spoke excellent English was extremely polite and patient even when our youngest cried for a significant portion of the drive. Since the day was raining one group decided not to continue on to Takayama and instead return to Kanazawa to see other sites. Jun took us to several other locations and stayed with us until our last stop. I highly recommend using the Fuji Taxi Company booked through Viatour for this type of day trip.
事業者からの返答
We appreciate your kind feedback.
We are very happy to hear that you enjoyed the tour with your driver. We look forward to your next visit to Japan!
Japan Guide Agency
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ADRIANA_F
November 7, 2022 · via Viator
This is a TAXI only. Be aware!!!
I was hiring Japan Guide Agency because of a licensed guide tour but instead I had a taxi only. This Travel Agency just hired an external taxi company instead of giving us a tour guide properly. If I had knew this I could hire a taxi for less money than this “tour”.
事業者からの返答
We would like to extend out apologies that it did not seem clear to you that we were arranging for an English speaking private chauffer for you. The drivers, while they speak English and provide support, they are not guides. There are customers that do prefer this type of tour, but if you wish to have a more hands on guided tour, please booked a guided tour. Based on your review, we will do our best to rephrase our description of the English speaking private chauffer tour as to avoid future misunderstandings.
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minnboulder
August 13, 2022 · via Tripadvisor
Absolutely Wonderful!
The driver that picked me up was not Koshida. It was Yuta. I'm not sure if he was the same person, but anyway. He picked me up from the hotel. He explained to me the itinerary. He told me that we would first visit morning market in Takayama. Since I've just been to other markets in Tokyo and Kanazawa, I asked if instead we went on Hakusan White Road, since I read reviews online that it's got beautiful scenery. He was okay with it. The Hakusan White Road lived up to its promise. It was marvelous! It's got beautiful scenery of valleys, mountains, waterfalls. We stopped several times to enjoy the view and take pictures. Yuta was always gracious and hospitable and really tried to explain things (in English!). He always made sure I was comfortable. He drove well. The car was clean and comfortable.
Then we went to Takayama for a nice lunch. We headed back to Shirakawa-go to visit the UNESCO World Heritage village. In the village we walked around which was delightful. Again, Yuta explained things that I wouldn't have known otherwise.
All in all, I definitely truly recommended this tour.
事業者からの返答
We appreciate your kind feedback that encourage our drivers. We are so happy to hear that you enjoyed the tour with your driver Yuta. We look forward to your next visit to Japan in the near future. Japan Guide Agency
