Thank you for your fantastic review! We’re delighted to hear you had an amazing experience and found the submarine trip both beautiful and informative. It was a pleasure having you on board, and we hope to welcome you back to Lanzarote for another great adventure!
For anyone reading this who’s planning their own submarine adventure, remember you can book directly through our website to enjoy an exclusive direct booking discount.
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F9029UZsylviem
September 25, 2026 · via Tripadvisor
30 m under the ocean
Experience that we enjoyed very much and that we recommend.
事業者からの返答
Nous sommes ravis d'apprendre que vous avez apprécié cette expérience ! Un grand merci également pour votre note de 5 étoiles et votre recommandation. Toute l'équipe de Submarine Safaris Lanzarote vous en est très reconnaissante.
À tous ceux qui lisent ces lignes et qui prévoient de vivre leur propre aventure sous-marine, n'oubliez pas que vous pouvez réserver directement sur notre site web pour bénéficier d'une réduction exclusive réservée aux réservations directes.
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j_rgb872
September 22, 2026 · via Tripadvisor
An experience you won't forget
A unique, great experience that you just have to do once. The team was totally friendly, helpful, and even available in German.
事業者からの返答
An alle, die dies lesen und ihr eigenes U-Boot-Abenteuer planen: Denken Sie daran, dass Sie direkt über unsere Website buchen können, um einen exklusiven Direktbuchungsrabatt zu erhalten. Es freut mich sehr, dass dir das Erlebnis gefallen hat. Vielen Dank, dass du dir die Zeit genommen hast, deine freundlichen Worte zu schreiben.
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fabricebK3880TF
September 19, 2026 · via Tripadvisor
A must-see
Plan plenty of time for the bus schedules. Audio guide available in all languages.
Beautiful excursion.
事業者からの返答
Je suis ravi d'apprendre que vous avez apprécié cette expérience. Merci beaucoup d'avoir pris le temps de nous faire part de vos aimables commentaires. À tous ceux qui lisent ces lignes et qui prévoient de vivre leur propre aventure en sous-marin, n’oubliez pas que vous pouvez réserver directement sur notre site web pour bénéficier d’une réduction exclusive réservée aux réservations directes.
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RonjadeR
August 17, 2026 · via Tripadvisor
Amazing experience, definitely go if you have the chance!
This was an amazing and unique experience. Definitely worth the money.
The audio tour/ information added a lot to the experience, increased my enjoyment, knowledge and appreciation.
Everyone involved was so nice, and I loved the gift shop afterwards
事業者からの返答
Lovely to hear you enjoyed the experience and indeed the gift shop afterwards! Many thanks also for your 5 star rating and recommendation. It is much appreciated by all the team here at Submarine Safaris Lanzarote.
For anyone reading this who’s planning their own submarine adventure, remember you can book directly through our website to enjoy an exclusive direct booking discount.
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GrandTour58921228595
July 28, 2026 · via Tripadvisor
Very poor customer service
Very poor experience, as previous reviews have said all you see is the same type of fish, which may not be the companies fault, but they advertise about 20!different species can be seen from the submarine. At 65 euro per person, this trip is not worth it. We went as a family 2 adults and 2 teens. The teens were bored after 10 mins. The worst part however was we booked pick up
and drop off from San Antonio hotel. The drop off was at a different location (around the corner) from the pick up. As a result we ended up in Costa Teguise with the bus driver telling us this was the last stop. We rang the company and they basically said tough, the bus is nothing to do with them. You cannot miss San Antonio Hotel, the bus driver did not stop at the approved stop. We had to get taxi for 35 euro back to puerto del carmen. Very disappointed.
事業者からの返答
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations and you could only award us with one star.
Regarding the marine life, the complimentary fish charts provided are intended as a guide to help guests identify the species that are commonly found in the area. They are not an advertisement or a guarantee that every species will be seen on each dive. As with any wildlife experience, the marine life varies from day to day depending on natural conditions.
We are particularly sorry to hear about the issue you experienced with the return transfer. However, we have looked into this and can confirm that other guests travelling on the same bus successfully disembarked at the San Antonio Hotel stop. The bus stop is located directly outside the hotel and this is also where other passengers left the coach. As your initial collection was made from the stop across the road, we are unable to understand why you remained on the bus when other guests exited at the designated stop.
We appreciate that this was frustrating for you, but the transfer operated as scheduled and the designated stop was made.
We value all feedback, as it helps us review and improve our service. We wish you and your family all the best.